Likelihood to Recommend Flowdock is well suited for small teams and to environments that doesn't need too much reliability. I think it has some management problems that can make your life difficult if you have to manage a big amount of users. If you want just a tool communication with basic features (without using any integration or robust features) it can be suitable for you. You should try Flowdock using its free version for a small team and compare with others similar products. Flowdock delivers team chat and collaboration features, but is not necessarily the best product. Maybe some usability problems that disturb me won't be so relevant to you.
Read full review Pair development Knowledge Shares Bug-reporting and explanation Audio/voice integration WITH video share Makes gaming very fun Copy/Paste works flawlessly from my computer to another screenhero users computer. Screenhero works with screen-recording software, so not only can I pair-develop, I can take video of a pair development session. I can't think of any reason why Screenhero wouldn't be suited for any situation. I would say that they need to bring back the option for a native app capability outside of the slack app like they did during the Slack merge transition. Read full review Pros Mobile app experience Software integrations Notifications Read full review EASY! A simply to use and understand UI cannot be understated. I needed no additional training and did not need to reference and support documentation to pick up and use Screenhero with my team. It's easy to add new folks to connect with, easy to call them, easy to end the call, and so forth. I would liken the UI to a more sleek Yahoo Instant Messenger (for those who remember that service!). Painless. I rarely ever had connectivity issues or grainy audio/video quality. When I did occasionally encounter that (rough guess maybe 1 in 20), it usually cleared itself up after a few seconds. I think it's only ever "locked up" on me twice, meaning I had to disconnect and reconnect in order for the issue to be resolved. Overall, a painless experience. Read full review Cons One thing a little bit annoying is that a lot of links to others Flowdock sections (preferences, external services, etc) will open a new window/tab. Each click may take you to a new window and you can get lost easily. There isn't a quick access list to members of your organization to start a private chat. I took a while to find how to do that. The interface and usability could be better. There isn't an app for Windows Phone. Sometimes you try to load some conversation and it doesn't show anything. It is not frequently but happens sometimes. Read full review I'm not sure how to sign up right now. I guess until it's integrated into Slack as a full-blown feature it'll stay like that. Most probably it'll be monetized as an extra feature. This is true for most of the remote management solutions: security concerns. Slack had some break-ins in the past, giving remote control to your computer can be dangerous. Another issue which is problematic for similar product too: watch out if there's an extra remote server is involved. Say you and your client you want to guide with Screenhero both log in to a remote server through RDP. Both the RDP and Screenhero capture hotkeys, and depenfing on if your other peer logs into screenhero on the server itself or his machine, things like copy-paste won't work because the RDP is interfering with the remote management software. Read full review Likelihood to Renew I go with the flow because I'm a newer employee and Flowdock works as advertised. If it were my decision to choose a team communciator for the organization, I'd recommend we go with
Slack for its robust features and ever-changing/evolving software integrations.
Slack is the outright innovator in the space and will continue to hold that role for some time.
Read full review Alternatives Considered Slack is a similar software.
Private chat or channels are well implemented in both softwares and both are also very easy to setup.
Besides of some usability problemas I think Flowdock is still better than
Slack in this user experience and design.
The second point is the price. Flowdock is half price of
Slack ($3/month). If you are a student or a non-profit organization, you are able to get some special license.
Read full review Screenhero being acquired by Slack was honestly the primary reason we selected it over
TeamViewer . Our organization is heavily invested in Slack's enterprise solution, so choosing Screenhero was a pretty easy decision. On top of that, Screenhero delivers very well on its core competencies, so there doesn't seem to be a very good reason to not use it given its relationship with Slack.
Read full review Return on Investment Our company uses it by default. I enjoy the ability to communicate outside of text messages...keeps the conversation on in it's own bucket. Read full review Easier way to have conversations! It's quick and simple. Skip the toneless slack conversation and hash it out over ScreenHero! Screen sharing has been very beneficial. Read full review ScreenShots