84 Ratings
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Score 7.7 out of 100
62 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

FortiClient

FortiClient is really well suited for providing remote employees super quick access to a local network without needing much technical know-how. The virus scanning and web-blocking is also really great at making sure to keep the spam, ads, and other malicious web connections at bay. I have not run into any specific scenario that FortiClient has not been well suited - All of the scenarios in which I have used FortiClient have all functions really well for me.
Evan Jaffe | TrustRadius Reviewer

Trend Micro Apex One (formerly OfficeScan)

Before Trend Micro OfficeScan we used Symantec Endpoint Protection and although it was very easy to deploy and to update agents it couldn't find a virus if you pointed it out with a neon sign. We were always getting hit with different viruses but since we migrated to Trend we no longer have that problem. Trend has definitely been preventing those kind of outbreaks successfully.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

FortiClient
8.9
Trend Micro Apex One (formerly OfficeScan)
9.0
Anti-Exploit Technology
FortiClient
6.7
Trend Micro Apex One (formerly OfficeScan)
9.8
Endpoint Detection and Response (EDR)
FortiClient
8.6
Trend Micro Apex One (formerly OfficeScan)
9.9
Centralized Management
FortiClient
9.5
Trend Micro Apex One (formerly OfficeScan)
8.2
Hybrid Deployment Support
FortiClient
9.6
Trend Micro Apex One (formerly OfficeScan)
8.2
Infection Remediation
FortiClient
8.8
Trend Micro Apex One (formerly OfficeScan)
9.9
Vulnerability Management
FortiClient
9.1
Trend Micro Apex One (formerly OfficeScan)
7.3
Malware Detection
FortiClient
9.7
Trend Micro Apex One (formerly OfficeScan)
9.9

Pros

FortiClient

  • [FortiClient] splits the traffic very well. For example, when users connect a VPN to the office they are connecting to the internal system which uses VPN traffic. If users access the public internet they use the internet traffic, but [Fortinet] does not route this traffic back to the office.
Anonymous | TrustRadius Reviewer

Trend Micro Apex One (formerly OfficeScan)

  • The product has two important aspects, centralized console and an agent which is typically installed on every machine. When the product is installed on a dedicated server then all computers can readily get updated while in the same network (provided the agent is installed on every machine). This helps the machine to avoid any kind of virus attacks.
  • Even if the machines are not in the same network where the console is being run it can directly get all updates from the Trend Micro server directly and the machine is still protected. Hence, it is not necessary that users have to visit the office or internal network to get the update, once the agent is installed on the machine then they can get the update from anywhere as long as the machine has access to the Internet.
  • Once the agent is installed on the machine the users can themselves do a full scan and even check the logs themselves.
Ratulsnigdha Saha | TrustRadius Reviewer

Cons

FortiClient

  • font way too small on login, unable to select an option, for example, to see each letter of password as typed promotes errors at login
  • login errors and failure rate extremely high as [reported] by all our physicians and other providers: not infrequently one will have to return to office after hours in order to complete charts or access charts to answer patient after hours questions
  • frequent disconnects in spite of excellent internet signal
  • unacceptable interruptions in patient care
John Fitzgerald | TrustRadius Reviewer

Trend Micro Apex One (formerly OfficeScan)

  • Only thing I would have to say that's negative is the reporting aspect. Basic reporting is good but still lacks some details. This is a problem with many of the software vendors I have encountered in the past as well. Reporting is still much better than most.
Shannon Johnson | TrustRadius Reviewer

Likelihood to Renew

FortiClient

FortiClient 9.0
Based on 1 answer
Because the software is very simple and easy to use, very efficient, and has a stable connection that allows the user to perform tasks without problems. Also, this software does not need to be configured by IT technicians, since it comes with a very developed and understandable set up guide.
Horacio Carcamo | TrustRadius Reviewer

Trend Micro Apex One (formerly OfficeScan)

Trend Micro Apex One (formerly OfficeScan) 8.0
Based on 4 answers
It is very easy to stick with a vendor year after year, and it is also easy to see the faults in a product and want to change. This is the first time I have renewed with an antiviurs provider as others have been less than ideal and caused issues where there were none before, so while it isn't perfect, it is the best of the bunch currently and I am hopeful that it will continue to improve in future versions.
Aaron Myers | TrustRadius Reviewer

Usability

FortiClient

FortiClient 8.0
Based on 2 answers
Usability is pretty solid. It is not as easy to manage and adjust if you are not a trained IT professional, which requires smaller companies without IT staff to reply on outsourced IT partners. The user interface is a bit clunky, but you can generally figure out what you need to do, it just takes a little bit of time and effort.
Anonymous | TrustRadius Reviewer

Trend Micro Apex One (formerly OfficeScan)

No score
No answers yet
No answers on this topic

Support Rating

FortiClient

FortiClient 8.9
Based on 14 answers
FortiClient is a security suite with which we can keep our equipment well-protected. And it is that in a system like Windows, which is always the target of all kinds of attacks, it is not enough to have a simple antivirus.
Saira Sandoval | TrustRadius Reviewer

Trend Micro Apex One (formerly OfficeScan)

Trend Micro Apex One (formerly OfficeScan) 8.0
Based on 1 answer
It has been difficult at sometimes, the support people at one point told me that they couldn't tell me information about OfficeScan because it was knowledge that was passed down from engineer to engineer. The issue was that if you used the msi for the install any further installs would require the msi to have the same exact name or else the install fails and corrupts the install. This information is not listed anywhere on trends website. Support kept trying to get me to use the exe for installs instead, but we use SCCM and msi's work better. We had to write a script to come up with a solution so that we could uninstall the software and install the new software. Trend did provide the technical expertise to help with the script and had us work with one of the developers in order to resolve that issue. So they did fix their screw up but it took a while and several complaints.
Anonymous | TrustRadius Reviewer

Alternatives Considered

FortiClient

Meraki MX has a much more basic set of features compared to FortClient and the Fortinet ecosystem of devices and software. Setting up a FortiGate with FortiClient can take a little more time, but the feature set is much richer. We use Meraki MX is a few offices, but are now converting many of them over to the FortiClient and Fortinet suite of security devices and software.
Scott Anderson | TrustRadius Reviewer

Trend Micro Apex One (formerly OfficeScan)

I have evaluated several endpoint security products over the years, but Trend Micro consistently lands in the Gartner's magic quadrant of best companies in this space, reviews well, and, most tellingly, I have had great success with their products. Every iteration brings improvements in ease of use and advancements in protection
Nathan Roberts | TrustRadius Reviewer

Return on Investment

FortiClient

  • The free version of FortiClient VPN works great.
  • The fact that we have to pay for any version beyond 6.0.3 to connect to our firewalls that we already pay for licensing on is a little silly.
  • There is some support overhead with our clients and users to keep the software updated since it doesn't upgrade to new major versions automatically.
Eric Engardio | TrustRadius Reviewer

Trend Micro Apex One (formerly OfficeScan)

  • Increased employee efficiency is definitely one of the main reasons for using this product. A lot of valuable business hours can be saved by having this product as we all know that fixing virus issues involves more than technical expertise and takes a lot of time.
  • If the employee efficiency improves then any employee facing the customer will have a much better impact and will automatically improve customer service. Having a computer in good condition is going to have a better customer service and it will also help to meet deadlines.
  • The only negative impact I would say that it does affect other VPN agents (which is mandatory for certain client applications or accessing the client network) once the Trend Micro agent gets a version upgrade. On the other hand if the agents are not upgraded from time to time it may affect Trend Micro agents' functionality.
Ratulsnigdha Saha | TrustRadius Reviewer

Pricing Details

FortiClient

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Trend Micro Apex One (formerly OfficeScan)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

FortiClient
7.2
Trend Micro Apex One (formerly OfficeScan)
9.6

Likelihood to Renew

FortiClient
9.0
Trend Micro Apex One (formerly OfficeScan)
8.0

Usability

FortiClient
8.0
Trend Micro Apex One (formerly OfficeScan)

Support Rating

FortiClient
8.9
Trend Micro Apex One (formerly OfficeScan)
8.0

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