What users are saying about
1 Rating
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Score 2 out of 100
16 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

FoxDen (Discontinued)

FoxDen tended to work slightly better for very small video conferences. The audio was typically reliable, so it would be ok to use for audio conferencing. It is definitely not ready for prime time: it cannot handle very large conferences. It didn't seem ready to be used on mobile either. I also think it's better suited for a smaller company.
Lisa Durant | TrustRadius Reviewer

FreeConferenceCall.com

I think that FreeConferenceCall.com is well suited for anyone, really. They do a great job at providing options for all types of scenarios-from basic phone calls to now offering the video conference. The only time I think that it might not be as advantageous to use is when there are only 2 people that are needing to connect-in that case it's just as easy to direct dial
Amy O'Day | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

FoxDen (Discontinued)
3.0
FreeConferenceCall.com
High quality audio
FoxDen (Discontinued)
5.0
FreeConferenceCall.com
High quality video
FoxDen (Discontinued)
1.0
FreeConferenceCall.com
Mobile support
FoxDen (Discontinued)
3.0
FreeConferenceCall.com

Screen Sharing

FoxDen (Discontinued)
4.0
FreeConferenceCall.com
Desktop sharing
FoxDen (Discontinued)
4.0
FreeConferenceCall.com

Online Meetings / Events

FoxDen (Discontinued)
8.0
FreeConferenceCall.com
Meeting initiation
FoxDen (Discontinued)
8.0
FreeConferenceCall.com

Online Events Collaboration

FoxDen (Discontinued)
8.0
FreeConferenceCall.com
Live chat
FoxDen (Discontinued)
8.0
FreeConferenceCall.com

Cloud PBX

FoxDen (Discontinued)
FreeConferenceCall.com
9.0
Hosted PBX
FoxDen (Discontinued)
FreeConferenceCall.com
9.7
Multi-level Interactive Voice Response (IVR)
FoxDen (Discontinued)
FreeConferenceCall.com
10.0
User templates
FoxDen (Discontinued)
FreeConferenceCall.com
7.5
Call reports
FoxDen (Discontinued)
FreeConferenceCall.com
8.7

Call Management

FoxDen (Discontinued)
FreeConferenceCall.com
8.3
Answering rules
FoxDen (Discontinued)
FreeConferenceCall.com
8.0
Call recording
FoxDen (Discontinued)
FreeConferenceCall.com
9.3
Call park
FoxDen (Discontinued)
FreeConferenceCall.com
8.0
Call screening
FoxDen (Discontinued)
FreeConferenceCall.com
8.0
Message alerts
FoxDen (Discontinued)
FreeConferenceCall.com
8.0

VoIP system collaboration

FoxDen (Discontinued)
FreeConferenceCall.com
8.8
Video conferencing
FoxDen (Discontinued)
FreeConferenceCall.com
8.5
Audio conferencing
FoxDen (Discontinued)
FreeConferenceCall.com
9.5
Video screen sharing
FoxDen (Discontinued)
FreeConferenceCall.com
8.7
Instant messaging
FoxDen (Discontinued)
FreeConferenceCall.com
8.5

Mobile apps

FoxDen (Discontinued)
FreeConferenceCall.com
10.0
Mobile app for iOS
FoxDen (Discontinued)
FreeConferenceCall.com
10.0
Mobile app for Android
FoxDen (Discontinued)
FreeConferenceCall.com
10.0

Pros

FoxDen (Discontinued)

  • Easy to join meetings
  • Audio is fairly reliable
  • Moderately easy to host meetings
Lisa Durant | TrustRadius Reviewer

FreeConferenceCall.com

  • Clear calls, it is easy to hear no matter how many participants are on the call.
  • Does not kick participants off, we have up to 40 people on the call and it works fine.
  • Easy to remember, the phone number and code is the same so it is easy for staff to recall.
  • No busy signals, we can always get through to set up call.
Leslie Fusaro | TrustRadius Reviewer

Cons

FoxDen (Discontinued)

  • Horrible video quality. It basically never worked, and we stopped using the video feature.
  • Buggy behavior all the time. Dropped calls, loss of screen sharing, rendered unusable most of the time.
  • Poor response by the vendor to issues. The answer was basically "we know it's unusable, and we're trying to figure that out. There's nothing we can do right now."
Lisa Durant | TrustRadius Reviewer

FreeConferenceCall.com

  • Recently callers cannot get onto the call
  • Users on the call get bumped off
  • Non-transparent policy about why problems are occurring. If FreeConferenceCall.com can't reliably provide free service, just tell me that rather than blaming it on a law that changed and local carriers causing the problems. The real problem is that the law did recently change, which allowed companies like FreeConferenceCall.com to collect a revenue share for all calls placed through certain hubs--even free calls. This loophole was removed recently, and I believe the service issues I've been experiencing are being used to extort users to buy a paid service in order to receive trouble-free service.
  • I found customer service representatives rude and dismissive
Anonymous | TrustRadius Reviewer

Likelihood to Renew

FoxDen (Discontinued)

No score
No answers yet
No answers on this topic

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
It is so user friendly.
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

Usability

FoxDen (Discontinued)

No score
No answers yet
No answers on this topic

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
I am and have been extremely pleased with my use of this product.
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

Support Rating

FoxDen (Discontinued)

No score
No answers yet
No answers on this topic

FreeConferenceCall.com

FreeConferenceCall.com 9.5
Based on 3 answers
I didn't have to reach out for support that often - but when I did, I got prompt clear responses.
Michelle Braun | TrustRadius Reviewer

Implementation Rating

FoxDen (Discontinued)

No score
No answers yet
No answers on this topic

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
It's a no brainer!
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

Alternatives Considered

FoxDen (Discontinued)

I believe they selected FoxDen because we use ReadyTalk for voice conferencing and FoxDen represented a cost savings compared to our previous Skype for Business investment. However, in the end, most of our company has abandoned ever using FoxDen and, instead, still uses all of the products listed above (Skype for Business, Google Hangouts, Slack) or just plain ReadyTalk voice conferencing.
Lisa Durant | TrustRadius Reviewer

FreeConferenceCall.com

So this doesn't have the polish that say Zoom or Teams has, but for free, you can't complain. The real big unknown is anything to do with security where a product like Teams is great. Zoom and Teams seem to have become standard that everyone has installed and is familiar with, but the adjustment to FCC is pretty fast and painless.
Doug Mancosky | TrustRadius Reviewer

Return on Investment

FoxDen (Discontinued)

  • Increased the length of our meetings due to copious amounts of time spent trying to fix the video and screen sharing.
  • Added frustration for everyone who attempted to use it.
  • Ultimately resulted in a lot of money lost on video equipment that everyone stopped using in favor of voice-only conferencing due to the faulty video.
Lisa Durant | TrustRadius Reviewer

FreeConferenceCall.com

  • It was free so cost was good.
  • Lacks features we needed.
  • We now prefer Zoom which has apps, features and more we need.
Anonymous | TrustRadius Reviewer

Screenshots

FoxDen (Discontinued)

FreeConferenceCall.com

Pricing Details

FoxDen (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FreeConferenceCall.com

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

FoxDen (Discontinued)
2.0
FreeConferenceCall.com
8.0

Likelihood to Renew

FoxDen (Discontinued)
FreeConferenceCall.com
10.0

Usability

FoxDen (Discontinued)
FreeConferenceCall.com
10.0

Support Rating

FoxDen (Discontinued)
FreeConferenceCall.com
9.5

Implementation Rating

FoxDen (Discontinued)
FreeConferenceCall.com
10.0

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