Freddy AI for CX vs. Qualified
Freddy AI for CX vs. Qualified
Product | Rating | Most Used By | Product Summary | Starting Price |
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Freddy AI for CX | N/A | Freddy AI for CX (based on technology acquired by Freshworks with AnswerIQ in February 2020) is an AI solution designed to help customer support teams reduce inbound ticket volume, streamline first contact response, and even make zero touch resolution a reality. From front-end deflection tools to back-end agent assist solutions. With Freddy AI for CX, the vendor says users can: Help customers help themselves with "deflection" tools… | $15 per month per agent | |
Qualified | N/A | Qualified is a conversational sales and marketing platform for Salesforce, which, starting with chatbots and live chat, includes advanced routing and omnichannel alerts, so users can prompt sales reps to take immediate action with their named accounts. | $2,500 per month |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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Freddy AI for CX | Qualified | |
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Freddy AI for CX | Qualified | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Freddy AI for CX | Qualified | |
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Likelihood to Recommend | - (0 ratings) | 9.2 (11 ratings) |
Freddy AI for CX | Qualified | |
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Likelihood to Recommend | Freshworks Inc No answers on this topic | Qualified.com |
Pros | Freshworks Inc No answers on this topic | Qualified.com |
Cons | Freshworks Inc No answers on this topic | Qualified.com |
Alternatives Considered | Freshworks Inc No answers on this topic | Qualified.com |
Return on Investment | Freshworks Inc No answers on this topic | Qualified.com |
ScreenShots | Qualified Screenshots |