Freshchat vs. RumbleTalk

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Freshchat
Score 8.6 out of 10
N/A
A solution to engage customers with smarter conversations on any channel, designed so support, marketing, sales, and even bots to have conversations at scale with customers.
$23
per month per user
RumbleTalk
Score 9.1 out of 10
N/A
RumbleTalk is a live chat tool from the company of the same name featuring group chat and document or video sharing.
$25
per month
Pricing
FreshchatRumbleTalk
Editions & Modules
Growth
$19
per month (billed annually) per agent
Pro
$49
per month (billed annually) per agent
Enterprise
$79
per month (billed annually) per agent
No answers on this topic
Offerings
Pricing Offerings
FreshchatRumbleTalk
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsRumbleTalk offers a flexible pricing plan for chats of all sizes. Whether it be for an online event, a business conference, a virtual class, or a group chat for your podcasts and websites, they can tailor-fit each plan to meet your goals. Each user is given the freedom to upgrade or downgrade their plan as needed. They can start with a free plan to try it out then upgrade to a paid plan that starts at 25$.
More Pricing Information
Community Pulse
FreshchatRumbleTalk
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
FreshchatRumbleTalk
Small Businesses
Gist
Gist
Score 9.6 out of 10
Gist
Gist
Score 9.6 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FreshchatRumbleTalk
Likelihood to Recommend
9.0
(24 ratings)
9.1
(1 ratings)
Likelihood to Renew
9.5
(2 ratings)
-
(0 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
FreshchatRumbleTalk
Likelihood to Recommend
Freshworks Inc
its good app Freshdesk Messaging help me to contact the customer and contact the customer to inform my problem to solve it and is a good app and help full app and its easy to use uncomplicated and Freshdesk Helps me provide good quality to the customer and make customer feedback good for a company
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RumbleTalk
In my experience using RumbleTalk talk for my radio station, it's easy and reliable. It connects my listeners in one place our DJs can interact and more. This is really great for my organization it's helping a lot, and I wouldn't change it for anything. It's easy to use and it provides everything I'm looking for.
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Pros
Freshworks Inc
  • Freshchat has been offering best-in-class chatbots that primarily focus on intent and engagement.
  • It is quite proactive and has rich media campaigns to segment and target audiences.
  • Freshchat is also one of my favorite software because it offers seamless integration with apps.
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RumbleTalk
No answers on this topic
Cons
Freshworks Inc
  • Bot communications used to take time to appear, but this was fixed recently and we are now more than satisfied to use it.
  • The initial process of setting up a Freshchat account is a long one.
  • The billing is per member/month which can get expensive fast.
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RumbleTalk
No answers on this topic
Likelihood to Renew
Freshworks Inc
Because all my work is based on fresh disk
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RumbleTalk
No answers on this topic
Usability
Freshworks Inc
I think this is the best evaluation in my opinion
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RumbleTalk
No answers on this topic
Support Rating
Freshworks Inc
I think this is the right assessment in my opinion
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RumbleTalk
No answers on this topic
Implementation Rating
Freshworks Inc
I hope to show new users data because this can save a lot of time
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RumbleTalk
No answers on this topic
Alternatives Considered
Freshworks Inc
I have not used other messaging apps like Freshchat messaging. I did look at other options when evaluating if I would use Freshchat and it was apparent that Freshchat was the most cost-effective option with the highest potential for customization and the most features that would assist our customer service team the best.
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RumbleTalk
No answers on this topic
Return on Investment
Freshworks Inc
  • Freshchat makes it convenient for me to have a presence on Social Media Platforms like Facebook, WhatsApp and Telegram and respond to messages from these platforms from a single Freshchat dashboard.
  • Freshchat is a very reliable platform.
  • The platform has helped me in addressing the business problem of relying on poor modes of communication that delay the execution and resolving issues plaguing with our customers.
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RumbleTalk
No answers on this topic
ScreenShots

RumbleTalk Screenshots

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