Freshstatus vs. Zenduty

Freshstatus

4 Reviews and Ratings

Zenduty

1 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Freshstatus	Score 7.6 out of 10	N/A	Freshtatus is an incident communications tool with a branded Public and Private status page which users can customize and use to communicate incidents to the customers or internal stakeholders.	N/A
Zenduty	Score 9.0 out of 10	Small Businesses (1-50 employees)	The vendor describes Zenduty as a collaborative, end-to-end incident management system for the management of always-on services, helping teams orchestrate incident response for creating better user experiences and brand value. Zenduty centralizes critical alerts through predefined notification rules to ensure that the right people are notified at the right time and respond to and resolve incidents before it impacts customers. Zenduty supports over 100+ integrations and alert sources…	$0 per user per month

Pricing

Freshstatus

Zenduty

Editions & Modules

No answers on this topic

Freemium: $0.00
per user per month
Starter: $5.00
per user per month
Growth: $15.00
per user per month
Enterprise: $25.00
per user per month

Offerings

Pricing Offerings
Freshstatus	Zenduty
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	Yes

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Freshstatus	Zenduty
Top Pros	Pro Easy to maintain Pro User interface Pro Set up	No answers on this topic
Top Cons	Minus Google workspace Minus Hard to integrate Minus No integration	No answers on this topic

Best Alternatives
	Freshstatus	Zenduty
Small Businesses	No answers on this topic	No answers on this topic
Medium-sized Companies	Freshservice Score 8.7 out of 10	Freshservice Score 8.7 out of 10
Enterprises	Freshservice Score 8.7 out of 10	Freshservice Score 8.7 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Freshstatus	Zenduty
Likelihood to Recommend	7.6 (3 ratings)	9.0 (1 ratings)

User Testimonials
	Freshstatus	Zenduty
Likelihood to Recommend	Freshworks Inc I believe the interface and ease of the platform make it super likable and bring me back to continue its use. Incentivized Verified User Anonymous Read full review	Zenduty Zenduty helps manage the incident alerts end to end. It can e integrated with Slack to alert the team. It's an easy to configure platform that trigger alerts such as Datadog, aws cloudwatch, GCP, etc. Zenduty leverages data to perform rapid RCAs and helps reduce future incidents. It also helps in automated communications for accelerated and frictionless collaboration between support staff and subject matter experts. Incentivized YG Yatin Garg Product Manager Read full review
Pros	Freshworks Inc Presentation of the various metrics that you monitor Easy to setup Easy to maintain Incentivized FM Farren Mare CIO (Chief Information Officer) Read full review	Zenduty Real time alerts on critical events Incidents management Tasks delegations and personalised communications Incentivized YG Yatin Garg Product Manager Read full review
Cons	Freshworks Inc Hard to integrate with other systems Maintenance issues are not automatically resolved No integration with the rest of Freshworks Incentivized Verified User Anonymous Read full review	Zenduty Escalation option is limited, only straightforward top down even after re-assigning Override interface is confusing Lack of mobile app alerts and notifications Incentivized YG Yatin Garg Product Manager Read full review
Alternatives Considered	Freshworks Inc Statuspage is great if you use their full product stack. Freshstatus can easily run independently Incentivized FM Farren Mare CIO (Chief Information Officer) Read full review	Zenduty Zenduty helps realise tangible impact of the incident resolution by detailed demos. Zenduty pricing is highly competitive and customised compared to other competitors. Zenduty tech support team is easily reachable and helps address any queries/ concerns on priority. Zenduty integration is super quick and easy. Zenduty can also be integrated with other tools such as Slack, gmail for real time updates. Incentivized YG Yatin Garg Product Manager Read full review
Return on Investment	Freshworks Inc Positive impact as a way of communication with faculty. Incentivized Verified User Anonymous Read full review	Zenduty Decreased incidents by 40% Decrease in incident resolution and escalation time by 50% Increase in CSAT score by 40% Incentivized YG Yatin Garg Product Manager Read full review
ScreenShots		Zenduty Screenshots