Freshworks Customer Service Suite vs. SAP Service Cloud
Freshworks Customer Service Suite vs. SAP Service Cloud
Product | Rating | Most Used By | Product Summary | Starting Price |
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Freshworks Customer Service Suite | N/A | Freshworks Customer Service Suite is an AI-powered, comprehensive solution for offering customers seamless experiences today and in the future. | $35 per month per agent | |
SAP Service Cloud | N/A | SAP Service Cloud helps deliver customer value and protect the brand with intelligent customer service. It enables the user to engage with customers at their convenience, connect service with the value chain and deliver greater profitability. | N/A |
Freshworks Customer Service Suite | SAP Service Cloud | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Freshworks Customer Service Suite | SAP Service Cloud | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Freshworks Customer Service Suite | SAP Service Cloud | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Freshworks Customer Service Suite | SAP Service Cloud | |
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Likelihood to Recommend | - (0 ratings) | 8.6 (73 ratings) |
Likelihood to Renew | - (0 ratings) | 8.2 (2 ratings) |
Support Rating | - (0 ratings) | 5.5 (1 ratings) |
Ease of integration | - (0 ratings) | 7.4 (41 ratings) |
Freshworks Customer Service Suite | SAP Service Cloud | |
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Likelihood to Recommend | Freshworks Inc No answers on this topic | SAP |
Pros | Freshworks Inc No answers on this topic | SAP |
Cons | Freshworks Inc No answers on this topic | SAP |
Likelihood to Renew | Freshworks Inc No answers on this topic | SAP |
Support Rating | Freshworks Inc No answers on this topic | SAP |
Alternatives Considered | Freshworks Inc No answers on this topic | SAP |
Return on Investment | Freshworks Inc No answers on this topic | SAP |
ScreenShots | Freshworks Customer Service Suite Screenshots |