Freshworks Customer Service Suite vs. ZoomInfo Chat
Freshworks Customer Service Suite vs. ZoomInfo Chat
Product | Rating | Most Used By | Product Summary | Starting Price |
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Freshworks Customer Service Suite | N/A | Freshworks Customer Service Suite is an AI-powered, comprehensive solution for offering customers seamless experiences today and in the future. | $35 per month per agent | |
ZoomInfo Chat | N/A | ZoomInfo Chat is a solution based on the former Insent.ai, an AI-driven chatbot acquired by ZoomInfo in June 2021 to enable sales and marketing teams to engage and convert more website visitors. | N/A |
Freshworks Customer Service Suite | ZoomInfo Chat | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Freshworks Customer Service Suite | ZoomInfo Chat | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Freshworks Customer Service Suite | ZoomInfo Chat | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Smith.ai Live Website Chat Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Freshworks Customer Service Suite | ZoomInfo Chat | |
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Likelihood to Recommend | - (0 ratings) | 8.9 (27 ratings) |
Support Rating | - (0 ratings) | 9.6 (8 ratings) |
Freshworks Customer Service Suite | ZoomInfo Chat | |
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Likelihood to Recommend | Freshworks Inc No answers on this topic | ZoomInfo |
Pros | Freshworks Inc No answers on this topic | ZoomInfo |
Cons | Freshworks Inc No answers on this topic | ZoomInfo |
Support Rating | Freshworks Inc No answers on this topic | ZoomInfo |
Alternatives Considered | Freshworks Inc No answers on this topic | ZoomInfo |
Return on Investment | Freshworks Inc No answers on this topic | ZoomInfo |
ScreenShots | Freshworks Customer Service Suite Screenshots |