What users are saying about
72 Ratings
6 Ratings
72 Ratings
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Score 8.4 out of 100
6 Ratings
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Score 5.7 out of 100

Feature Set Ratings

  • GetResponse ranks higher in 2 feature sets: Email & Online Marketing, Reporting & Analytics

Email & Online Marketing

8.6

GetResponse

86%
4.9

MessageGears

49%
GetResponse ranks higher in 9/9 features

WYSIWYG email editor

8.6
86%
20 Ratings
3.0
30%
2 Ratings

Dynamic content

7.9
79%
16 Ratings
5.1
51%
3 Ratings

Ability to test dynamic content

9.0
90%
15 Ratings
4.7
47%
3 Ratings

Landing pages

8.3
83%
15 Ratings
N/A
0 Ratings

A/B testing

9.0
90%
18 Ratings
4.8
48%
3 Ratings

Mobile optimization

8.3
83%
21 Ratings
8.0
80%
1 Rating

Email deliverability reporting

8.9
89%
41 Ratings
4.1
41%
3 Ratings

List management

9.3
93%
20 Ratings
4.9
49%
3 Ratings

Triggered drip sequences

8.2
82%
17 Ratings
4.4
44%
3 Ratings

Reporting & Analytics

8.2

GetResponse

82%
1.7

MessageGears

17%
GetResponse ranks higher in 3/3 features

Dashboards

8.8
88%
21 Ratings
1.8
18%
3 Ratings

Standard reports

8.6
86%
20 Ratings
1.8
18%
3 Ratings

Custom reports

7.3
73%
15 Ratings
1.4
14%
3 Ratings

Pre-Send Testing

GetResponse

Feature Set Not Supported
N/A
4.6

MessageGears

46%
MessageGears ranks higher in 7/7 features

URL Validation

N/A
0 Ratings
1.0
10%
1 Rating

Link Tracking

N/A
0 Ratings
5.6
56%
3 Ratings

Image Validation

N/A
0 Ratings
7.0
70%
1 Rating

Inbox Display

N/A
0 Ratings
7.0
70%
1 Rating

Spelling and Grammar Check

N/A
0 Ratings
6.0
60%
1 Rating

Spam Testing

N/A
0 Ratings
2.8
28%
2 Ratings

Email Previews

N/A
0 Ratings
3.1
31%
2 Ratings

Attribute Ratings

  • GetResponse is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.5

GetResponse

85%
23 Ratings
4.8

MessageGears

48%
3 Ratings

Likelihood to Renew

9.0

GetResponse

90%
2 Ratings

MessageGears

N/A
0 Ratings

Usability

GetResponse

N/A
0 Ratings
6.0

MessageGears

60%
1 Rating

Support Rating

GetResponse

N/A
0 Ratings
8.0

MessageGears

80%
1 Rating

Likelihood to Recommend

GetResponse

GetResponse is perfect for small to medium businesses. For a large business, it certainly could be used in some areas. One example would be for clients that are looking to get started with email marketing. I would not expect it to run a business as Salesforce or Keep. However, GetResponse is robust enough and has a solid suite of tools that would serve a medium or small business quite well. And of course, if a company is just looking for an email marketing solution GetResponse would be ideal. And to go even further, depending on the level of service you use, GetResponse has the potential to do things you might have been using separate tools for. Building funnels, the ability to host webinars, building landing pages. It's all there and it is priced very well.
Jeff Smith | TrustRadius Reviewer

MessageGears

MessageGears can be a solid, inexpensive email solution and you can be able to send millions of emails per year. In 2020, we delivered over 235 million emails at a fraction of what that would cost with any other email service provider. We worked with MessageGears on a custom solution with our database.
Anonymous | TrustRadius Reviewer

Pros

GetResponse

  • Email creation—A simple interface and a variety of tools make it easy to create very attractive emails quickly.
  • List building—GetResponse is ideal for setting-up and using any number of segmented lists/
  • Forms and landing pages—These tools are also fairly strong, however, GetResponse (ironically) does not provide responsive forms for mobile, which I would think would be an urgent problem. They have so far not addressed it.
  • Customer support—Customer support via chat and email is strong. It's disappointing the company has pulled the plug on live phone-in support.
Barry Feldman | TrustRadius Reviewer

MessageGears

  • The MessageGears Support team is very helpful.
Anonymous | TrustRadius Reviewer

Cons

GetResponse

  • The email editor is kind of a nightmare. Elements don't move or behave how you'd expect, the font choices are limited and pretty lame, adding new elements is difficult or often impossible... the whole thing feels 5+ years outdated. Buggy, slow, and extremely limited in functionality.
  • The entire UI feels similarly outdated and slow--just seems like GetResponse hasn't kept up with the curve of the market in terms of performance or aesthetics.
Brock Ross | TrustRadius Reviewer

MessageGears

  • Multivariate testing
  • WYSIWYG email builder
  • SQL audience error report
  • Native reporting
Anonymous | TrustRadius Reviewer

Pricing Details

GetResponse

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$19 per month

GetResponse Editions & Modules

Edition
FREE$01
BASIC$192
PLUS$592
PROFESSIONAL$1192
MAX and MAX²Custom (contact us)3
  1. per month Up to 500 contacts
  2. per month Up to 1,000 contacts
  3. per year
Additional Pricing Details

MessageGears

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

MessageGears Editions & Modules

Additional Pricing Details

Likelihood to Renew

GetResponse

GetResponse 9.0
Based on 2 answers
As I mentioned before. I believe that the platform is easy to use. Simple and easy process from start to finish. Email efficient and get to the client quickly. Catch errors that would prevent getting to where i need it to go. Overall great experience and would renew without question
Elizabeth Fishman | TrustRadius Reviewer

MessageGears

No score
No answers yet
No answers on this topic

Usability

GetResponse

No score
No answers yet
No answers on this topic

MessageGears

MessageGears 6.0
Based on 1 answer
Our situation is unique so I believe we are working on a semi-outdated UI which needs a tune up / version upgrade. Similarly, our custom connection means that we do not have access to the full feature set so I've never experienced MessageGears' best functionality
Anonymous | TrustRadius Reviewer

Support Rating

GetResponse

No score
No answers yet
No answers on this topic

MessageGears

MessageGears 8.0
Based on 1 answer
MessageGears support is always quick to respond when we have an issue, which is rare. Gail has been our main rep and she has been great. We don't have many issues so luckily, we don't need to lean on their customer support team much. That said, it would be beneficial to hear from upper management more.
Anonymous | TrustRadius Reviewer

Alternatives Considered

GetResponse

Not the top of the heap and certainly far from the bottom. GR is arguably one of the best solutions for Home based or small shops. It is out of the box whereas some of the others are not as complete or more difficult to unpack. It lacks some features but over-delivers on others.
David Faustina | TrustRadius Reviewer

MessageGears

MessageGears doesn't come close to Salesforce Marketing Cloud. We chose MessageGears based on how data was accessed. We never really got a good preview of how the system works or what was available, so we didn't know everything that it was lacking until we started using it.
Anonymous | TrustRadius Reviewer

Return on Investment

GetResponse

  • Only negative. They cleaned our entire contact list.
  • We had to start over with Get Response. Now that they have forcefully freed us, we'll be redownloading our actual customer and prospect list from our CRM.
  • They will not refund us. We paid for a year and they gave us 5 months. So we are also out $5,000.
Anonymous | TrustRadius Reviewer

MessageGears

  • Sending more email!
  • Onboarding handoff was a little rough
  • Great control on who we are sending to
  • Dynamic content is very easy!
Anonymous | TrustRadius Reviewer

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