What users are saying about
60 Ratings
3 Ratings
60 Ratings
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Score 8.4 out of 100
3 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

GetResponse

GetResponse is perfect for small to medium businesses. For a large business, it certainly could be used in some areas. One example would be for clients that are looking to get started with email marketing. I would not expect it to run a business as Salesforce or Keep. However, GetResponse is robust enough and has a solid suite of tools that would serve a medium or small business quite well. And of course, if a company is just looking for an email marketing solution GetResponse would be ideal. And to go even further, depending on the level of service you use, GetResponse has the potential to do things you might have been using separate tools for. Building funnels, the ability to host webinars, building landing pages. It's all there and it is priced very well.
Jeff Smith | TrustRadius Reviewer

MessageGears

MessageGears can be a solid, inexpensive email solution and you can be able to send millions of emails per year. In 2020, we delivered over 235 million emails at a fraction of what that would cost with any other email service provider. We worked with MessageGears on a custom solution with our database.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

GetResponse
8.4
MessageGears
4.6
WYSIWYG email editor
GetResponse
8.0
MessageGears
Dynamic content
GetResponse
7.9
MessageGears
2.0
Ability to test dynamic content
GetResponse
8.3
MessageGears
2.0
Landing pages
GetResponse
8.5
MessageGears
A/B testing
GetResponse
8.6
MessageGears
6.0
Mobile optimization
GetResponse
8.1
MessageGears
8.0
Email deliverability reporting
GetResponse
9.1
MessageGears
8.0
List management
GetResponse
9.1
MessageGears
5.0
Triggered drip sequences
GetResponse
7.8
MessageGears
1.0

Reporting & Analytics

GetResponse
8.0
MessageGears
3.0
Dashboards
GetResponse
8.4
MessageGears
3.0
Standard reports
GetResponse
8.4
MessageGears
3.0
Custom reports
GetResponse
7.2
MessageGears
3.0

Pre-Send Testing

GetResponse
8.6
MessageGears
6.8
URL Validation
GetResponse
9.1
MessageGears
Link Tracking
GetResponse
7.3
MessageGears
8.0
Image Validation
GetResponse
8.2
MessageGears
7.0
Inbox Display
GetResponse
8.2
MessageGears
7.0
Email Accessibility Tools
GetResponse
9.1
MessageGears
Spelling and Grammar Check
GetResponse
9.1
MessageGears
6.0
Spam Testing
GetResponse
9.1
MessageGears
6.0
Email Previews
GetResponse
9.1
MessageGears
7.0

Pros

GetResponse

  • Email creation—A simple interface and a variety of tools make it easy to create very attractive emails quickly.
  • List building—GetResponse is ideal for setting-up and using any number of segmented lists/
  • Forms and landing pages—These tools are also fairly strong, however, GetResponse (ironically) does not provide responsive forms for mobile, which I would think would be an urgent problem. They have so far not addressed it.
  • Customer support—Customer support via chat and email is strong. It's disappointing the company has pulled the plug on live phone-in support.
Barry Feldman | TrustRadius Reviewer

MessageGears

  • Solid customer service
  • Inexpensive solution
  • Flexibility in setup
Anonymous | TrustRadius Reviewer

Cons

GetResponse

  • The email editor is kind of a nightmare. Elements don't move or behave how you'd expect, the font choices are limited and pretty lame, adding new elements is difficult or often impossible... the whole thing feels 5+ years outdated. Buggy, slow, and extremely limited in functionality.
  • The entire UI feels similarly outdated and slow--just seems like GetResponse hasn't kept up with the curve of the market in terms of performance or aesthetics.
Brock Ross | TrustRadius Reviewer

MessageGears

  • Due to our custom connection, we miss out on some features
  • Our organization codes in HTML versus drag and drop editor
  • Education on new enhancements
Anonymous | TrustRadius Reviewer

Likelihood to Renew

GetResponse

GetResponse 9.0
Based on 2 answers
As I mentioned before. I believe that the platform is easy to use. Simple and easy process from start to finish. Email efficient and get to the client quickly. Catch errors that would prevent getting to where i need it to go. Overall great experience and would renew without question
Elizabeth Fishman | TrustRadius Reviewer

MessageGears

No score
No answers yet
No answers on this topic

Usability

GetResponse

No score
No answers yet
No answers on this topic

MessageGears

MessageGears 6.0
Based on 1 answer
Our situation is unique so I believe we are working on a semi-outdated UI which needs a tune up / version upgrade. Similarly, our custom connection means that we do not have access to the full feature set so I've never experienced MessageGears' best functionality
Anonymous | TrustRadius Reviewer

Support Rating

GetResponse

No score
No answers yet
No answers on this topic

MessageGears

MessageGears 8.0
Based on 1 answer
MessageGears support is always quick to respond when we have an issue, which is rare. Gail has been our main rep and she has been great. We don't have many issues so luckily, we don't need to lean on their customer support team much. That said, it would be beneficial to hear from upper management more.
Anonymous | TrustRadius Reviewer

Alternatives Considered

GetResponse

Not the top of the heap and certainly far from the bottom. GR is arguably one of the best solutions for Home based or small shops. It is out of the box whereas some of the others are not as complete or more difficult to unpack. It lacks some features but over-delivers on others.
David Faustina | TrustRadius Reviewer

MessageGears

Bronto is a much better email service provider, though our choice to use MessageGears is based on our unique database situation, our partnership with them, and our deal structure. The automation and functionality within Bronto is superior, but it also comes with a hefty price tag; MessageGears provides the scale we need
Anonymous | TrustRadius Reviewer

Return on Investment

GetResponse

  • It allowed to take the advertising campaigns to a real audience that is totally interested in our products and services.
  • It brought improvements in the design of our advertising campaigns, achieving more customer satisfaction.
  • It allowed us to improve sales in a general way.
Rebeca Peña | TrustRadius Reviewer

MessageGears

  • Very High ROAS
  • Inexpensive CPMs
  • Always a top performing marketing channel
Anonymous | TrustRadius Reviewer

Pricing Details

GetResponse

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

GetResponse Editions & Modules

Edition
Basic$10.461
Plus$34.151
Professional$69.001
  1. *per month
Additional Pricing Details
*Billed annually.

MessageGears

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

MessageGears Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

GetResponse
8.1
MessageGears
6.0

Likelihood to Renew

GetResponse
9.0
MessageGears

Usability

GetResponse
MessageGears
6.0

Support Rating

GetResponse
MessageGears
8.0

Add comparison