Giftbit vs. TapMango

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Giftbit
Score 9.3 out of 10
Mid-Size Companies (51-1,000 employees)
Giftbit is a rewards platform that lets users buy, send & track digital gift cards. With its web application and API, dedicated customer support, and stats on user behavior and delivery - Giftbit is designed to make it easier to fulfill and manage reward and incentive programs.N/A
TapMango
Score 8.7 out of 10
N/A
TapMango, in Toronto, aims to strengthen relationships by providing a Customer Engagement Platform offering businesses innovative solutions through their own loyalty program.N/A
Pricing
GiftbitTapMango
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
GiftbitTapMango
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Best Alternatives
GiftbitTapMango
Small Businesses
Growave
Growave
Score 9.4 out of 10
Growave
Growave
Score 9.4 out of 10
Medium-sized Companies
Oracle Marketing
Oracle Marketing
Score 8.1 out of 10
Oracle Marketing
Oracle Marketing
Score 8.1 out of 10
Enterprises
Oracle Marketing
Oracle Marketing
Score 8.1 out of 10
Oracle Marketing
Oracle Marketing
Score 8.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GiftbitTapMango
Likelihood to Recommend
9.4
(10 ratings)
9.0
(1 ratings)
Support Rating
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
GiftbitTapMango
Likelihood to Recommend
Giftbit
It's been great to incentivize appointments. I can also see that it would be a good tool to send gifts to existing customers.
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TapMango
I would undoubtedly recommend this app to any sales company looking to expand their brand while generating, retaining, building loyalty with their customers.
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Pros
Giftbit
  • Sending mass brand-templated gift cards
  • Choosing which type of gift card you want (e.g. Starbucks, Amazon)
  • Showing metrics for gift cards
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TapMango
  • Through the use of TapMango in our business, we have been able to expand our brand reach.
  • We have experienced improvements in customer retention and sales generation.
  • It generates ease of use for us as a business when it comes to selling.
  • It makes it easy for our customers to browse, place and retrieve orders.
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Cons
Giftbit
  • I didn't love having to buy credits in advance, but since Giftbit recommended how many we'd need to buy, it wasn't terrible.
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TapMango
  • Without a doubt, it would be its price that, although it is worth it for all that it offers, can scare away small businesses and start-ups.
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Support Rating
Giftbit
When a redemption via the API connected to my community platform provider failed, the support was extremely limited. It was fast but limited. Most common conversations with Giftbit support ended in "unfortunately we cannot help you or your recipient with that issue." I'm not sure if Giftbit deserves 100% of the blame for API issues with Fuel Cycle community platform but the end result is that a user will redeem their points for a reward and would never get it. Once these issues are reported to me, I couldn't help them from the dashboard either as I was unable to review their claim codes, etc. and make it right, resulting in lost $.
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TapMango
No answers on this topic
Alternatives Considered
Giftbit
I haven't used any products like Giftbit. Since I have enjoyed my experience with Giftbit, I haven't looked into any other platforms that offer the same things.
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TapMango
TapMango has intuitive and user-friendly tools that simplify our lifestyle as an employer to provide promotions and make sales—allowing us a closer contact with our clients.
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Return on Investment
Giftbit
  • We now have an easy way to do these fulfillments
  • It's easy to set up an account
  • It alleviates privacy issues on our end
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TapMango
  • A fast ROI. Including increased sales.
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ScreenShots