GoCo vs. SentricHR (SentricWorkforce)

We have really enjoyed using GoCo for our HR needs. It has suited us well after we switched from Zenefits. Initially we did not have good support with the rep from One Digital who served as our GoCo broker partner. However, we have a new rep who has been very responsive and helpful when employees have had benefit questions or issues with coverage.

Incentivized

SentricHR works well with unusual situations in payroll - they understood that our payroll is not just a basic hourly/salaried situation and were able to create codes and functions to work with our exact needs.

Incentivized

• User interface
• Implementation
• Ease of use

Incentivized

• Open Enrollment lets employees view and select the benefit they want for the following plan year. Sentric is easy to use and lets us in HR link their selection to their payroll records.
• Sentric allows HR and the employee to view their paychecks. They can look at one, or many at a time.
• When someone applies for a job via Sentric, their candidate records carry through to their employee record after we hire the person.

Incentivized

• Handling exceptions for staff PTO requests for employees in their 90 day probationary period
• Ease of managing different hourly work week exceptions

Incentivized

• Make it easier to determine which report works best for our needs
• Have the ability to create a custom report for specific instances
• Other than that, they're perfect!

Incentivized

GoCo has done a great job of being responsive to us in working through issues in the system.

Incentivized

GoCo is a little less expensive than other options and works pretty well overall

Incentivized

I haven't explored the other systems in great detail. IFS didn't appear as "user-friendly". Taleo seemed to not have the capabilities Sentric did.

Incentivized

• Simplify payroll
• Simplify New hire onboarding
• Difficulty with new laws during covid

Incentivized

• Not applicable for our business

Incentivized