GoDaddy vs. Zoho Mail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GoDaddy
Score 7.1 out of 10
N/A
GoDaddy Web Hosting provides users with storage, email addresses, and unlimited bandwith.
$9.99
per month
Zoho Mail
Score 8.8 out of 10
N/A
Zoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox.
$1
per user/per month
Pricing
GoDaddyZoho Mail
Editions & Modules
Basic
as low as $6.99
per month with an annual term
Basic
as low as $10.49
per month with an annual term
Premium
as low as $13.49
per month with an annual term
Commerce
as low as $14.99
per month with an annual term
Mail Lite
$1
per user/per month
Workplace
$3
per user/per month
Mail Premium
$4
per user/per month
Offerings
Pricing Offerings
GoDaddyZoho Mail
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsDiscounts available for annual subscription.
More Pricing Information
Features
GoDaddyZoho Mail
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
GoDaddy
-
Ratings
Zoho Mail
8.4
5 Ratings
0% below category average
Anti-malware00 Ratings8.75 Ratings
Customizability00 Ratings8.95 Ratings
Data Loss Protection00 Ratings8.34 Ratings
Threat Detection00 Ratings8.24 Ratings
Sandboxing00 Ratings6.63 Ratings
End-to-End Encryption00 Ratings9.05 Ratings
Management Tools00 Ratings8.85 Ratings
Best Alternatives
GoDaddyZoho Mail
Small Businesses
WebWave
WebWave
Score 8.4 out of 10
Trend Micro Worry-Free Services Suite
Trend Micro Worry-Free Services Suite
Score 8.6 out of 10
Medium-sized Companies
10Web Booster
10Web Booster
Score 8.6 out of 10
Trend Micro Worry-Free Services Suite
Trend Micro Worry-Free Services Suite
Score 8.6 out of 10
Enterprises
Bitrix24
Bitrix24
Score 7.9 out of 10
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GoDaddyZoho Mail
Likelihood to Recommend
7.0
(53 ratings)
7.8
(5 ratings)
Likelihood to Renew
5.0
(1 ratings)
-
(0 ratings)
Usability
10.0
(2 ratings)
-
(0 ratings)
Support Rating
10.0
(15 ratings)
9.0
(1 ratings)
User Testimonials
GoDaddyZoho Mail
Likelihood to Recommend
GoDaddy
Good for transferring over an existing site. Truth be told, I haven't used it for building a brand new site-- I know that this is a fairly common thing but I just never needed it. For what I've used it for, it has worked well. For a small business with anyone with a little bit of technical skill, it's surprisingly good.
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Zoho Corporation
If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion. I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.
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Pros
GoDaddy
  • Registering a domain - I've found their site to be the easiest to navigate
  • Website builder - their website builder is user friendly
  • Email hosting - easy to set up and use, wether in an email app or online email.
  • Wordpress hosting - I have multiple wordpress sites I use under one account
  • Their customer service is always very helpful and easy to contact.
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Zoho Corporation
  • Its easy to use in Mobile
  • A fresher can easily use
  • Super admin pannel is also easy to use
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Cons
GoDaddy
  • Support agents are woefully undertrained, even in knowledge of their own products.
  • Support agents will always try to upsell you, even when you're dealing with an urgent, high-impact issue.
  • There's no guarantee of uptime, and there will often be gaps in service as part of normal procedures.
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Zoho Corporation
  • When receiving an email with images that are not displayed automatically, you have to activate this function manually. It is a bit uncomfortable, I would prefer that it be activated automatically
  • The filter to search for information is not very accurate and unfriendly
  • The way to manage the storage capacity and to buy more space for the mail is not very friendly
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Likelihood to Renew
GoDaddy
We can't really choose anyone else and the cost/effort of moving all of the hosted data would be extremely large, and we just have to stick to them, and hope they improve service
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Zoho Corporation
No answers on this topic
Usability
GoDaddy
Some integration could be much cleaner and smoother. Seems it used to be easier. Plus, they took away the catch all email feature.
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Zoho Corporation
No answers on this topic
Support Rating
GoDaddy
I think a lot of companies can learn from GoDaddy's support team. I have found:
  • Chat or phone support is almost always available.
  • Their agents are friendly and helpful.
  • Their agents seem to care and be knowledgeable about a wide range of issues.
  • I rarely have to escalate my problem to get the support that I need.
  • If they can't help me, then they can tell me why something is happening and direct me to resources that can fix my problem.
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Zoho Corporation
I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.
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Alternatives Considered
GoDaddy
We use Wix currently for our online store. It is nice and easy to use, but they don't offer the email domains as well (the last time we checked). They have pretty decent customization of the web page, but still limited. We're going to try it with GoDaddy, since we have other services from them already. It just doesn't make sense to pay two different companies for something we can do with one.
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Zoho Corporation
• We were using MailsDaddy for little time since it does not have the adequate functionalities to address the business problems we have or improve the quality of collaborative work between departments. • The main reason we decided to implement Zoho Mail. It is because this service is much more complete than any of the ones currently on the market. It is perfect for teamwork and increases the fluidity of collaborative work between departments.
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Return on Investment
GoDaddy
  • GoDaddy reduces our ROI by costing me in non-billable hours. I don't charge clients for sitting on the phone with tech support to power cycle the server or fix the php.ini file, so my $/hr takes a hit.
  • Their nickel&dime strategy requires I have an additional conversation with clients about their max recurring fees. Small as they are, I need approval for upping their bill. GoDaddy is only the cheap option if you don't value security, stability, or performance.
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Zoho Corporation
  • Negative impact - far more work (and time) needed to effectively sort and categorize emails. Instead of emails being easily sorted by labels, it is a more tedious process to have everything sorted by deal or contact
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ScreenShots

Zoho Mail Screenshots

Screenshot of All in one viewScreenshot of CalendarScreenshot of TaskScreenshot of NotesScreenshot of Contact managementScreenshot of Instant Chat