GoodData vs. Phocas Business Intelligence

GoodData is well suited for classic business intelligence and data analytics solution involving visually driven content using charts and graphs. It's rich collection and drillable interactions make it perfect for embedded analytics where application workflow is tied to analytics. However, GoodData may not be ideal or appropriate for such solutions that require lot of textual content to be displayed with the help of tabular visuals, particularly in regulated industries where the key is in the details. This is all tied to the platform limits that force the default layout to pre-filter

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If you would like your data in one place with easy access, this is the software for you. You can have data from multiple systems and bring it into one view so that you have a quick and easily visible dashboard for the data you wish to see.

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• GoodData provides advanced analytics for predictive modeling. This assists in identifying potential issues before they arise, and making proactive decisions.
• GoodData prioritizes data security and compliance, providing features that help IT firms like ours adhere to regulatory requirements.
• GoodData gives high customization dashboards, allows us professionals to create tailored view of KPI.

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• Custom reports are simple to create.
• The ability to manage users and their dashboards is solid.
• Easy to navigate web interface makes the software accessible from anywhere.

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• Good Data is already have certain customizable options. However, having more flexibility in customizing reports and dashboards & control over the visual aspects would enhance the overall user experience.
• To make Good Data even more powerful tool, improving the speed and responsiveness of the tool, especially during data-intensive tasks, would be a significantly helpful.
• For new users, the interface can be made more user friendly which would promote easy navigation through features of tool.

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• Phocas needs to make it easier to connect to different types of databases.
• The data in Phocas needs to be updated faster in some cases.
• It needs to provide functions to create better charts and graphs.

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Because gooddata really helps us in processing data to make reports or dashboards. So we are very satisfied when we use it. What we like is the flexible use of charts. We change at will the use of charts to display in reports or dashboards. Thank you Gooddata for helping companies like us who need flexibility in usage

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From a customer perspective it is incredibly usable. We have more users building their own reports that would normally need custom work from our support team. The back end can be daunting when trying to configure things like new data elements or push changes to a report to all existing customers.

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It is a very user-friendly product and is easy to understand. You can get your data from just a quick click and the dashboard loads. You can take the data and drill down easy to find what you are looking for.

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We are approximately one month since go-live. There has been one short outage.

I'm generally impressed with how fast it reflects so much data.

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Support team has been highly responsive and helpful from our first initial deployment to present day. They engage and work with us. know when to escalate for more challenging problems. They also follow up. Overall have had a very good experience with support

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Support is responsive. You log a call and they will respond quickly and resolve your issues. We have only had great experiences with the support team.

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Petr was a rock star - patient, knowledgeable, clear and easy to work with.

GoodData implementation team was professional and courteous

Implementations are hard and we had limited technical resources. We relied too heavily on GD care team. When we found technical gaps, they weren't simple to overcome

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GoodData comparing to other platform is very easy to use, customer support and on-boarding support. Set of features, speed of integration in our platform. Also great benefit for us was very competetive pricing.

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Phocas is easy to use for end users and can be used on desktops, laptops, and phones.

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We now have hundreds of customers on multiple product lines. It's very flexible and we can troubleshoot ourselves.

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• GoodData helped me while making a decision of our marketing spend, next month we got 3X ROI back on a $100,000 a spend.
• I initially was very dicey about the analytics and reports we see, but now I can make my every dollar investment decisions based on it.
• Along with our growing data needs, it allow us to handle increased data volumes as well.

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• It has given our business a view on data
• We can access it from anywhere
• You can have multiple dashboards for different information

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