| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 GoTo Meeting | Score8.5 out of 10 | N/A | From GoTo (formerly LogMeIn), GoToMeeting is an online meeting, desktop sharing, and video conferencing software that enables users to connect via the internet. It hosts a suite of online meeting tools, including real-time screen sharing and integrated audio. | $12 per month |
 Join.me (discontinued) | Score9.8 out of 10 | N/A | Join.me, once acquired by LogMeIn in 2019, was an audio, video, and web conferencing tool targeted at SMBs. Its software can be used across various devices and includes features such as one-click scheduling, personal links, interactive whiteboards, and presenter swapping. It has since been discontinued. | $10 per month |
 Zoom Workplace | Score8.6 out of 10 | N/A | Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center. | $16.99 per month per user |
| GoTo Meeting | Join.me (discontinued) | Zoom Workplace | ||||||||||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | No setup fee | |||||||||||||||||||||
| Additional Details | Pricing available by monthly or annual subscription, with discounts for annual commitments. | — | Discount available for annual billing. | |||||||||||||||||||||
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| GoTo Meeting | Join.me (discontinued) | Zoom Workplace | |
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| Considered Multiple Products | Chose GoTo Meeting We evaluated both Zoom Workplace and GoTo Meeting, but then we decided to go with GoTo Meeting due to it's attractive price offering. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose GoTo Meeting We choose GoTo Meeting over Zoom due to pricing only. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose GoTo Meeting GoTo Meeting is a real-time meeting platform that works in an extraordinary way, adjusting to the needs of each team, they are meetings that we easily start with just one click, meetings that allow us to get closer to colleagues, clients, employees, teammates, partners and … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose GoTo Meeting It is excellent. It has also introduced a recording option. Very user-friendly. Google Meet is very easy to use and doesn't require any special setup. All you need is a Google account, and you can start a meeting with just a few clicks. With Google Meet, you can share your … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose GoTo Meeting At the time, I believe we chose GoTo because Zoom didn't offer VOIP. GoTo is a one-stop shop for many of the technology needs a company has. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose GoTo Meeting Been using GoTo Meeting for over 10 years and it is easy for us to navigate and direct customers. Tried other products but they have other issues with logging in and have never replaced GoTo Meeting. GoTo Meeting is good but not great as if has some issues with our customers … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose GoTo Meeting Zoom is my preferred meeting product. It is easy to use, integrates with my systems, and allows me to easily connect with even the most non-techy of my clients. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose GoTo Meeting I really like GoTo Meeting because it is a wonderful tool that provides me with a quality service, with innumerable features which are extremely flexible and adapt to my needs and are very wonderful, nothing is missing to add to this program. I really like that It gives me … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose GoTo Meeting Select GoTo Meeting because it is a fabulous online meeting tool, it has worked perfectly for me without any crashes or interruptions, it is a software that does not require heavy downloads or tedious configurations, and the audio and video screen sharing has worked perfectly … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose GoTo Meeting Select GoTo Meeting because it is an all-in-one solution that offers the opportunity to connect from anywhere and from any device with flexible features that fit our needs, it is a solution that offers the opportunity to stay connected with colleagues and clients no matter … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose GoTo Meeting GoTo Meeting was more reliable because they had the features in place already and didn't employ a questionable method of forcing people to pay more to use anything (like Zoom). I needed a program that could be used by those who didn't KNOW these kinds of programs. Zoom had a … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | Chose Join.me (discontinued) Join.me is by far the more affordable option but is definitely inferior to Zoom, Google Hangouts, and GoToMeeting. Zoom will give you manuscripts from your call, Google Hangouts (or Meets) allows anyone to screen share easily, and GoToMeeting is the happy medium between Zoom … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Join.me (discontinued) I used Join.me, as I believe I found a coupon for it when I originally started so it wasn't too expensive. I know I compared it to GoToMeeting and it was less expensive than that. I also believe you get more for your dollar with Join.me when comparing the feature list. I think … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Join.me (discontinued) Join.me was free while other products require a fee. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Join.me (discontinued) They both have their good and bad things but to me Join.me feels like there's less steps to get things done. Zoom is more robust but I'm also paying a lot more for it and it can be cumbersome at times to set up meetings. I've had far more issues using Zoom than Join.me. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Join.me (discontinued) Compared to Adobe Connect, Join.me is very easy to install and rollout across the organization. Companies of any size can adopt this application for easy and effective conference calls, impromptu meetings and recording sessions. Cost-wise, it was easy to justify the purchase as … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Join.me (discontinued) It's faster, cheaper, and it just works. As I said, I don't have to think about it. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Join.me (discontinued) Sooo much better. Unfortunately the other platform is always freezing or lagging or ending the call. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Join.me (discontinued) The other options are fine, but they all require someone to download a plugin in order to join the meeting. I want them to be able to be talking with me through audio as quickly and easily as possible which is why Join.me is the only option. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Join.me (discontinued) Join.me seems to work seamlessly throughout our various locations. Although we have used the others in the past, and still on occasion dependent upon the situation, we have found that Join.me suits our needs the best at this time. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Join.me (discontinued) Join.me requires no software download by attendees. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Join.me (discontinued) We ended up using Join.me by default when we learned that DocSend did not have audioconferencing built in. We use it via their integration and the experience has not been great. On it's own I'm guessing it works a lot better. Over all the other audio conferencing solutions I've … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Join.me (discontinued) I was not the decision maker in my department who chose join.me, but in my experience, Join.me is much less consistent and user-friendly than WebEx Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Join.me (discontinued) Similar offerings. Join.me was selected due to easy, consistent management. Quickly embraced by our teams, uses the hardware already in place. Each user gets his / her private meeting space or can generate a one time code for ad-hoc meetings. In general, join.me provided … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Join.me (discontinued) [We selected Join.me because of] Competitive Pricing Global Telephone Numbers Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Join.me (discontinued) Honestly most of these are about the same in terms of functionality. Join.me has a competitive price but is not necessarily the cheapest. We selected it to consolidate things internally. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Join.me (discontinued) I use Skype for personal video calls, and Zoom for business calls internally. The video and audio quality is better on zoom - but if you're not already a member, it can be a bit confusing to set up for a client who has never used it. Hence, we use join.me for people who don't … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | Chose Zoom Workplace Zoom's more cost-effective compared to the competitors. Initially, Zoom also offers a free option for the first 40 minutes of use. Zoom is easier to install and implement compared to other competitors. Even Microsoft Teams offers a Zoom plug-in to allow for Teams to access … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoom Workplace GoToMeeting has a higher cost than Zoom, so we decided to stay with this platform. I think both platforms have similar functions. In addition, we also consider that the quality of audio and video is much better. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoom Workplace Going to the meeting was more difficult for the external stakeholders. Zoom allowed people outside of our org to easily join a meeting without forcing them to download anything. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoom Workplace Zoom Workplace is superior in my opinion. It is the best for training clients and allows for annotation. Teams does not allow you to annotate and that makes it VERY hard to direct someone where to go on a screen. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoom Workplace We use Zoom Workplace because of the cost. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Zoom Workplace We are looking at Zoom Workplace replacements. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoom Workplace Zoom is the only one that just works. No need for technical support. We can simply conduct our business. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoom Workplace Compared to its competitors, Zoom is more cost-effective, as well as simpler to install and use. It's also more reliable, as Google Meet's call quality has been poor for meetings larger than one-on-one. Even Microsoft Teams has a Zoom plug-in for teams to use. I chose Zoom, so … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoom Workplace I think without any doubt Zoom is an amazing application. so there was no question in choosing another product over Zoom. Most of the people use Zoom so people doesn't have to add any tool to run the application Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoom Workplace Zoom and Teams both support online meetings, chats, calls, screen sharing, and file sharing, among other capabilities. The main distinction between the two is Microsoft's integration of Teams with its Office 365 suite. Zoom's ability to display up to 49 individuals on one … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | |||
| Would buy again | |||
84% Would buy again 260 Answers | 77% Would buy again 30 Answers | 92% Would buy again 412 Answers | |
| Delivers good value for the price | |||
92% Delivers good value for the price 239 Answers | 91% Delivers good value for the price 29 Answers | 93% Delivers good value for the price 386 Answers | |
| Happy with the feature set | |||
90% Happy with the feature set 277 Answers | 85% Happy with the feature set 33 Answers | 95% Happy with the feature set 437 Answers | |
| Lived up to sales and marketing promises | |||
94% Lived up to sales and marketing promises 185 Answers | 83% Lived up to sales and marketing promises 20 Answers | 92% Lived up to sales and marketing promises 287 Answers | |
| Implementation went as expected | |||
97% Implementation went as expected 222 Answers | 93% Implementation went as expected 26 Answers | 95% Implementation went as expected 327 Answers | |
| GoTo Meeting | Join.me (discontinued) | Zoom Workplace | |||||||||||||||||||||||||||||||||
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| Performance & Compatibility of Online Events Software |
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| GoTo Meeting | Join.me (discontinued) | Zoom Workplace | |
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| Small Businesses |  ClickMeeting Score9.5 out of 10 | ClickMeeting Score9.5 out of 10 |  Broadvoice | GoContact Score9.1 out of 10 |
| Medium-sized Companies |  JioMeet Score9.8 out of 10 | JioMeet Score9.8 out of 10 |  Webex Calling Score8.8 out of 10 |
| Enterprises |  Webex Meetings Score8.7 out of 10 | Webex Meetings Score8.7 out of 10 | Webex Calling Score8.8 out of 10 |
| All Alternatives | View all alternatives | View all alternatives | View all alternatives |
| GoTo Meeting | Join.me (discontinued) | Zoom Workplace | |
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| Likelihood to Recommend | 8.3 | 7.1 | 8.8 |
| Likelihood to Renew | 7.5 | 9.0 | 9.4 |
| Usability | 4.9 | 10.0 | 9.5 |
| Availability | 9.1 | - | 9.1 |
| Performance | 9.1 | - | 9.0 |
| Support Rating | 7.6 | 8.8 | 6.4 |
| In-Person Training | - | - | 9.1 |
| Online Training | 7.3 | - | - |
| Implementation Rating | 8.9 | 10.0 | 6.4 |
| Configurability | 4.5 | - | 9.1 |
| Contract Terms and Pricing Model | - | - | 8.0 |
| Ease of integration | 3.0 | - | 7.3 |
| Product Scalability | 9.0 | - | 9.8 |
| Professional Services | - | - | 9.2 |
| Vendor post-sale | 4.0 | - | 9.1 |
| Vendor pre-sale | 10.0 | - | 7.3 |
| GoTo Meeting | Join.me (discontinued) | Zoom Workplace | |
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| ScreenShots | GoTo Meeting Screenshots     | Zoom Workplace Screenshots     |
