GoToMyPC vs. mRemoteNG

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GoToMyPC
Score 8.5 out of 10
N/A
GoToMyPC is a remote administration offering from GoTo (formerly LogMeIn) with mobile deployment to work on files, programs, and networks from home or while traveling.
$28
per month per computer
mRemoteNG
Score 8.8 out of 10
N/A
mRemoteNG is a fork of mRemote, an open source, tabbed, multi-protocol, remote connections manager.N/A
Pricing
GoToMyPCmRemoteNG
Editions & Modules
Corporate
$28
per month per computer
Pro
$33
per month per computer
Personal
$35
per month per computer
No answers on this topic
Offerings
Pricing Offerings
GoToMyPCmRemoteNG
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
GoToMyPCmRemoteNG
Remote Administration
Comparison of Remote Administration features of Product A and Product B
GoToMyPC
6.4
97 Ratings
24% below category average
mRemoteNG
8.3
5 Ratings
2% above category average
Screen sharing8.465 Ratings8.01 Ratings
File transfer6.977 Ratings6.83 Ratings
Instant message5.520 Ratings00 Ratings
Secure remote access with Smart Card authentication5.413 Ratings00 Ratings
Access to sleeping/powered-off computers4.046 Ratings00 Ratings
Over-the-Internet remote session8.281 Ratings9.02 Ratings
Initiate remote control from mobile6.152 Ratings00 Ratings
Remote management of servers & workstations7.152 Ratings10.05 Ratings
Remote Active Directory® management6.223 Ratings9.43 Ratings
Centralized management dashboard5.528 Ratings8.92 Ratings
Session record6.225 Ratings00 Ratings
Annotations6.09 Ratings7.01 Ratings
Monitoring and Alerts7.520 Ratings9.01 Ratings
Multi-platform remote control6.224 Ratings6.85 Ratings
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GoToMyPCmRemoteNG
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Medium-sized Companies
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Score 9.2 out of 10
Enterprises
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Score 9.2 out of 10
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Score 9.2 out of 10
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User Ratings
GoToMyPCmRemoteNG
Likelihood to Recommend
8.6
(101 ratings)
8.9
(5 ratings)
Likelihood to Renew
9.1
(5 ratings)
-
(0 ratings)
Usability
7.3
(19 ratings)
8.5
(2 ratings)
Availability
9.1
(2 ratings)
-
(0 ratings)
Performance
9.1
(2 ratings)
-
(0 ratings)
Support Rating
9.1
(13 ratings)
-
(0 ratings)
Implementation Rating
9.1
(3 ratings)
-
(0 ratings)
Configurability
9.1
(2 ratings)
-
(0 ratings)
Product Scalability
9.1
(2 ratings)
-
(0 ratings)
User Testimonials
GoToMyPCmRemoteNG
Likelihood to Recommend
GoTo (formerly LogMeIn)
I think GoToMyPC is well-suited for any scenario I have encountered, although I only have experience using it in a small firm setting. Otherwise, for working from home and traveling or file retrieval, it has proved more than adequate. I have not encountered a scenario that I thought was less than appropriate.
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Open Source
Well suited to environments where IT staff need to access multiple servers/systems at the same time, cutting down on time wasted opening multiple windows. Not so useful for users that only need to access one system remotely, as most of its functions are largely unused in that case.
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Pros
GoTo (formerly LogMeIn)
  • I am able to easily access both of my home monitors on GoToMyPC by simply clicking on a slider bar.
  • I have access to all of my drives and programs as if I were sitting in my office.
  • GoToMyPC allows me to print to my office printers so I can complete paperwork and print it for my colleagues back in the office to use.
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Open Source
  • Easy to organize and group servers.
  • Many different protocols for remote access.
  • The ability to make use of external applications for non-directly supported protocols.
  • Servers can inherit settings from nodes above so you can set up properties once making adding new servers/devices very quick.
  • Easy to export and share config with new team members (be mindful of what you do with passwords though).
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Cons
GoTo (formerly LogMeIn)
  • Transfer or copy files from the computer drive (c drive) to your active desktop file folders.
  • The ability to set your own "Time Out" too often I have to log back in if switching between computer screens.
  • Easier way to print documents to printers not connected to the computer being accessed.
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Open Source
  • Configurability
  • Ease of Use
  • Syncing
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Likelihood to Renew
GoTo (formerly LogMeIn)
I have been using GotomyPC for 20 years and it's gotten better with time. It's the best remote app that I've tried. The others were harder to use and not as functional. It allows us to work from anywhere just as if we were in the office. Even being able to print to my remote location is a wonderful way of doing work. I don't have to drag it to my remote device, It will just print without any hassle
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Open Source
No answers on this topic
Usability
GoTo (formerly LogMeIn)
Really easy to use-even if you forget your password frequently like me. The reset password feature is not cumbersome and does not require phoning Customer Service. Just a few clicks and a bit of creativity to come up with a new password. I like this "easy button" approach. Definitely recommend.
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Open Source
It's very easy to setup and use. The tree structure organizes the multiple connections in a hierarchical manner which makes it easy to browse and the tabbed browsing make it simple to switch between multiple ongoing connections You can even export the list of connections and import it to another setup.
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Reliability and Availability
GoTo (formerly LogMeIn)
I've never had a problem unless the host computer itself is having an issue - such as being off line.
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Open Source
No answers on this topic
Performance
GoTo (formerly LogMeIn)
Everything loads quickly. The only lag has been when our internet provider didn't fix our connection. Once that was resolved, no problems.
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Open Source
No answers on this topic
Support Rating
GoTo (formerly LogMeIn)
I have never had to contact support. The product is so easy to use I have not needed help (yet). But if I had to contact them, I am sure they would be just as great to work with as the product itself is.
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Open Source
Never actually needed to use support so have no idea - honestly it's simple enough to use I'd be surprised if anyone really needs support with it.
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Implementation Rating
GoTo (formerly LogMeIn)
It set up quickly and assigning log ins to various computers was simple. I don't think you need many insights into the product. It's easy to implement and easy to use. Since it's a work tool, it needs be that way. I wouldn't want the tool to have any learning curve when some of the people using it are not tech savvy. They are accessing their work computers for files or to work on apps that their remote devices might not have loaded.
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Open Source
No answers on this topic
Alternatives Considered
GoTo (formerly LogMeIn)
I recently started having problems with Splashtop - slow response/freezes/drops, and after troubleshooting everything
internet and hardware related, decided to check out GoToMyPC as one step
in troubleshooting. GoToMyPC has better response
time and has been more reliable. So far I am pleased with the switch with just a couple of minor matters mentioned earlier in review.
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Open Source
Every now and then I do look to see if there is any other software that can bring together multiple remote access protocols in a single interface that can contain multiple connections to remote devices with image scaling to mage use of a windowed interface and have yet to find an alternative that does all that but doesn't cost a huge amount. Don't get me wrong I would happily pay for an alternative that could provide an overall better, more convenient experience, but I have yet to find one that has made me think it's worth jumping ship from mRemoteNG.
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Scalability
GoTo (formerly LogMeIn)
I can use it on all of my devices - even my Galaxy phone. Once you log into your device, you work on it as if you were physically in front of it. Not much complexity in that. If you can work on your own device, you can work on it through another device - even a phone.
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Open Source
No answers on this topic
Return on Investment
GoTo (formerly LogMeIn)
  • Increased productivity since I can access remotely
  • Ability to use my laptop making my desktop a mobile workstation
  • Ability to provide answers at closed-door meetings about budgeting, expenses, invoices without needing to leave the room to look it up on my desktop.
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Open Source
  • Fewer Servers
  • Fewer Staff
  • More Tasks Completed
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ScreenShots