LevelUp, now part of Grubhub Enterprise vs. Rakuten Rewards

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LevelUp, now part of Grubhub Enterprise
Score 8.0 out of 10
N/A
LevelUp was a restaurant a payment system with customer loyalty support developed by SCVNGR and acquired by Grubhub in late 2018. It now forms the backbone of Grubhub's customer loyalty program available to restaurants that use Grubhub's delivery as a service platform.N/A
Rakuten Rewards
Score 8.4 out of 10
N/A
Rakuten Rewards (formerly Ebates) headquartered in San Francisco is a customer loyalty platform providing customer rebates and cash back incentives for ecommerce and in-store purchases.N/A
Pricing
LevelUp, now part of Grubhub EnterpriseRakuten Rewards
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
LevelUp, now part of Grubhub EnterpriseRakuten Rewards
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
LevelUp, now part of Grubhub EnterpriseRakuten Rewards
Top Pros
Top Cons

No answers on this topic

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User Ratings
LevelUp, now part of Grubhub EnterpriseRakuten Rewards
Likelihood to Recommend
8.0
(1 ratings)
8.4
(2 ratings)
User Testimonials
LevelUp, now part of Grubhub EnterpriseRakuten Rewards
Likelihood to Recommend
Grubhub
Works well with Toast POS and Grubhub as LevelUP is fully integrated with both. I would not recommend it with a Point of Sale or third party delivery where it is not integrated.
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Rakuten Group
Anyone who is shopping online for personal or business can utilize Rakuten (Ebates) to find special offers, coupons, and discounts and get rebates back from their everyday personal or business shopping. I recommend adding the Google Chrome Extension to make it easier to find and get rebates.
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Pros
Grubhub
  • Full integration with Toast POS and Grubhub
  • Response time from their enterprise support desk is very fast
  • Dashboard is easy to use for managers
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Rakuten Group
  • user friendly
  • easy to find rebate info and coupons
  • rebates for the majority of stores
  • communication
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Cons
Grubhub
  • When used to make an app, many updates require a full redesign with scope of work - so app is not easy to update or add new features
  • Partial refunds cannot be processed on the dashboard or in store
  • The QR scanners break frequently
  • The QR scanners will scan a guest's payment, but if it isn't cleared out by the staff it will hold that payment info and the next order will get charged to that other person's payment.
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Rakuten Group
  • perhaps more stores including smaller business or online only retailers
  • weekly emails with featured, high rebate shops
  • cannot think of anything else
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Return on Investment
Grubhub
  • Online ordering was up exponentially during the pandemic, at one point all orders were coming in online and the bulk of that was through LevelUp.
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Rakuten Group
  • saving money
  • helping with purchase decisions
  • save time
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ScreenShots