LevelUp, now part of Grubhub Enterprise vs. TapMango

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LevelUp, now part of Grubhub Enterprise
Score 8.0 out of 10
N/A
LevelUp was a restaurant a payment system with customer loyalty support developed by SCVNGR and acquired by Grubhub in late 2018. It now forms the backbone of Grubhub's customer loyalty program available to restaurants that use Grubhub's delivery as a service platform.N/A
TapMango
Score 8.7 out of 10
N/A
TapMango, in Toronto, aims to strengthen relationships by providing a Customer Engagement Platform offering businesses innovative solutions through their own loyalty program.N/A
Pricing
LevelUp, now part of Grubhub EnterpriseTapMango
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
LevelUp, now part of Grubhub EnterpriseTapMango
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
LevelUp, now part of Grubhub EnterpriseTapMango
Top Pros
Top Cons
Best Alternatives
LevelUp, now part of Grubhub EnterpriseTapMango
Small Businesses
Growave
Growave
Score 9.4 out of 10
Growave
Growave
Score 9.4 out of 10
Medium-sized Companies
Oracle Marketing
Oracle Marketing
Score 8.1 out of 10
Oracle Marketing
Oracle Marketing
Score 8.1 out of 10
Enterprises
Oracle Marketing
Oracle Marketing
Score 8.1 out of 10
Oracle Marketing
Oracle Marketing
Score 8.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
LevelUp, now part of Grubhub EnterpriseTapMango
Likelihood to Recommend
8.0
(1 ratings)
9.0
(1 ratings)
User Testimonials
LevelUp, now part of Grubhub EnterpriseTapMango
Likelihood to Recommend
Grubhub
Works well with Toast POS and Grubhub as LevelUP is fully integrated with both. I would not recommend it with a Point of Sale or third party delivery where it is not integrated.
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TapMango
I would undoubtedly recommend this app to any sales company looking to expand their brand while generating, retaining, building loyalty with their customers.
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Pros
Grubhub
  • Full integration with Toast POS and Grubhub
  • Response time from their enterprise support desk is very fast
  • Dashboard is easy to use for managers
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TapMango
  • Through the use of TapMango in our business, we have been able to expand our brand reach.
  • We have experienced improvements in customer retention and sales generation.
  • It generates ease of use for us as a business when it comes to selling.
  • It makes it easy for our customers to browse, place and retrieve orders.
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Cons
Grubhub
  • When used to make an app, many updates require a full redesign with scope of work - so app is not easy to update or add new features
  • Partial refunds cannot be processed on the dashboard or in store
  • The QR scanners break frequently
  • The QR scanners will scan a guest's payment, but if it isn't cleared out by the staff it will hold that payment info and the next order will get charged to that other person's payment.
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TapMango
  • Without a doubt, it would be its price that, although it is worth it for all that it offers, can scare away small businesses and start-ups.
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Alternatives Considered
Grubhub
No answers on this topic
TapMango
TapMango has intuitive and user-friendly tools that simplify our lifestyle as an employer to provide promotions and make sales—allowing us a closer contact with our clients.
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Return on Investment
Grubhub
  • Online ordering was up exponentially during the pandemic, at one point all orders were coming in online and the bulk of that was through LevelUp.
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TapMango
  • A fast ROI. Including increased sales.
Read full review
ScreenShots