Guidewire ClaimCenter vs. Zendesk Suite
Guidewire ClaimCenter vs. Zendesk Suite
Product | Rating | Most Used By | Product Summary | Starting Price |
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Guidewire ClaimCenter | N/A | GuideWire Software in California offers ClaimCenter as an end-to-end insurance claims management system for personal, commercial or workers compensation, with automation designed to eliminate the need to perform low level tasks associated to managing claims. | N/A | |
Zendesk Suite | N/A | The Zendesk Support suite is a cloud-based customer support software built for better customer relationships. Designed to improve customer satisfaction and to support customers on any channel: text SMS, web, mobile app, phone, email, social media. The vendor states more than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Slack are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk offers a full suite of products to meet customer… | $55 per month agent |
Guidewire ClaimCenter | Zendesk Suite | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Guidewire ClaimCenter | Zendesk Suite | |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Guidewire ClaimCenter | Zendesk Suite | |
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Small Businesses | No answers on this topic | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | No answers on this topic | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | No answers on this topic | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Guidewire ClaimCenter | Zendesk Suite | |
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Likelihood to Recommend | 9.1 (3 ratings) | 8.3 (151 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (40 ratings) |
Usability | - (0 ratings) | 7.7 (24 ratings) |
Availability | - (0 ratings) | 8.6 (13 ratings) |
Performance | - (0 ratings) | 8.0 (10 ratings) |
Support Rating | 9.0 (1 ratings) | 9.0 (29 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Online Training | - (0 ratings) | 7.9 (9 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (18 ratings) |
Configurability | - (0 ratings) | 9.3 (3 ratings) |
Guidewire ClaimCenter | Zendesk Suite | |
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Likelihood to Recommend | Guidewire Software | Zendesk |
Pros | Guidewire Software | Zendesk |
Cons | Guidewire Software | Zendesk |
Likelihood to Renew | Guidewire Software No answers on this topic | Zendesk |
Usability | Guidewire Software No answers on this topic | Zendesk |
Reliability and Availability | Guidewire Software No answers on this topic | Zendesk |
Performance | Guidewire Software No answers on this topic | Zendesk |
Support Rating | Guidewire Software | Zendesk |
Online Training | Guidewire Software No answers on this topic | Zendesk |
Implementation Rating | Guidewire Software No answers on this topic | Zendesk |
Alternatives Considered | Guidewire Software | Zendesk |
Return on Investment | Guidewire Software | Zendesk |
ScreenShots | Zendesk Suite Screenshots |