What users are saying about
2 Ratings
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2 Ratings
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Score 10 out of 100
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Likelihood to Recommend

Happy Returns

Happy Returns are best suited for retail stores and ecom where customers need to return or exchange goods. Happy Returns have a number of options and levels of return services they can offer. Having return bar partners like FedEx opens up many local return drop-off locations making it much more convenient for the customer as well as having the option to mail the good back by easily printing a pre-paid return label.
Anonymous | TrustRadius Reviewer

parcelLab

No answers on this topic

Pros

Happy Returns

  • Makes the return process easy for customers
  • It's easy for our customer service team to manager
  • Has a seamless Shopify integration
Anonymous | TrustRadius Reviewer

parcelLab

No answers on this topic

Cons

Happy Returns

  • Currently there is no API to GET or POST data
Anonymous | TrustRadius Reviewer

parcelLab

No answers on this topic

Alternatives Considered

Happy Returns

We migrated from Narvar to Happy Returns for a number of reasons. Happy Returns had a better Shopify integration and the process for customers to return via the website was much easier for customers. The Happy Returns admin UI is simple, modern, and easy to navigate. Happy Returns offers features like return bars, exchanges, and site credit that allowed us to give our customers options in how they return in an easy way without any development cost. Our experience with Narvar was the opposite.
Anonymous | TrustRadius Reviewer

parcelLab

No answers on this topic

Return on Investment

Happy Returns

  • We have seen an increase in customer retention
  • Customer service spends less time servicing return issues
Anonymous | TrustRadius Reviewer

parcelLab

No answers on this topic

Screenshots

Pricing Details

Happy Returns

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

parcelLab

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

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