Hearsay Social vs. Social Mention

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Hearsay Social
Score 8.5 out of 10
N/A
Hearsay social is designed to help companies that have both corporate brands and local representatives in highly-regulated industries like banking and insurance. It allows companies to push out social media content for their local representatives to personalize, and then analyze the effectiveness of their campaigns. Clients are large companies in highly-regulated industries, or companies with a large store networks or retail franchise networks.N/A
Social Mention
Score 8.2 out of 10
N/A
Social Mention is a free tool which is a kind of Google search for the social web. It provides basic search and alerts across a very broad variety of social channels.N/A
Pricing
Hearsay SocialSocial Mention
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Hearsay SocialSocial Mention
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Hearsay SocialSocial Mention
Top Pros
Top Cons
Features
Hearsay SocialSocial Mention
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Hearsay Social
9.0
1 Ratings
16% above category average
Social Mention
-
Ratings
Boolean keyword searches9.01 Ratings00 Ratings
Filtering out noise/spam9.01 Ratings00 Ratings
Sentiment analysis9.01 Ratings00 Ratings
Broad channel coverage9.01 Ratings00 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
Hearsay Social
9.3
1 Ratings
16% above category average
Social Mention
-
Ratings
Content planning and scheduling10.01 Ratings00 Ratings
Audience targeting9.01 Ratings00 Ratings
Content optimization8.01 Ratings00 Ratings
Workflow management10.01 Ratings00 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Hearsay Social
9.0
1 Ratings
11% above category average
Social Mention
-
Ratings
Automated routing and prioritization9.01 Ratings00 Ratings
Customer interaction histories9.01 Ratings00 Ratings
Bulk actions9.01 Ratings00 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Hearsay Social
9.3
1 Ratings
19% above category average
Social Mention
-
Ratings
Lead generation9.01 Ratings00 Ratings
Content marketing9.01 Ratings00 Ratings
Paid media management9.01 Ratings00 Ratings
Campaigns and promotions10.01 Ratings00 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Hearsay Social
9.3
1 Ratings
9% above category average
Social Mention
-
Ratings
Twitter10.01 Ratings00 Ratings
Facebook10.01 Ratings00 Ratings
LinkedIn9.01 Ratings00 Ratings
Google+8.01 Ratings00 Ratings
Instagram9.01 Ratings00 Ratings
Pinterest10.01 Ratings00 Ratings
YouTube9.01 Ratings00 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Hearsay Social
9.0
1 Ratings
14% above category average
Social Mention
-
Ratings
Campaign success analytics9.01 Ratings00 Ratings
Real-time tracking9.01 Ratings00 Ratings
Competitor analysis9.01 Ratings00 Ratings
Account management
Comparison of Account management features of Product A and Product B
Hearsay Social
9.0
1 Ratings
10% above category average
Social Mention
-
Ratings
Role-based user permissions & privileges9.01 Ratings00 Ratings
Mobile access9.01 Ratings00 Ratings
Best Alternatives
Hearsay SocialSocial Mention
Small Businesses
Publer
Publer
Score 9.8 out of 10
Simplify360
Simplify360
Score 7.8 out of 10
Medium-sized Companies
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
Mention
Mention
Score 9.4 out of 10
Enterprises
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Hearsay SocialSocial Mention
Likelihood to Recommend
9.0
(1 ratings)
8.0
(8 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(5 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
Hearsay SocialSocial Mention
Likelihood to Recommend
Hearsay Systems
Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
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Social Mention
Social Mention is a great tool for monitoring social media. This Tool can also be used to search specifically taking the keywords in the blogs, comments, news etc. It offers a third party API for users. It can be used to send email to clients of their brand performance data. This tool can indicate if your mentions are angry, happy or neutral but the data can't be reliable.
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Pros
Hearsay Systems
  • Single dashboard of all your social media channels
  • Automation of posts
  • Scheduled posting as per design
  • Great for analytics & customer Interactions
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Social Mention
  • Can predict future response from today's number.
  • Let's you judge which types of campaigns to run.
  • Has a very well managed dashboard of results.
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Cons
Hearsay Systems
  • Lacks ability for significant flexibility and customization
  • Mobile app sometimes does not save the posts that are edited
  • It does allow you to tag or hashtag any post.
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Social Mention
  • Under the "Free" dashboard you are limited to only receiving weekly results.
  • Can't negate those tags which contain my tags.
  • Lots of tweets missing, no noise filtering. Sometimes we get very old contents which are not needed.
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Likelihood to Renew
Hearsay Systems
No answers on this topic
Social Mention
I love that Social Mention is so easy to use. It does not take a long time to learn how to navigate the site when you need information quickly. I don't use it as much in my new job, but I recommend it for basic monitoring and when you need social media information right away
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Usability
Hearsay Systems
If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
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Social Mention
No answers on this topic
Support Rating
Hearsay Systems
1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
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Social Mention
No answers on this topic
Implementation Rating
Hearsay Systems
No answers on this topic
Social Mention
It doesn't work as well since we changed our name. We used to have a very unique twitter handle etc. so it was easier for social mention to find us. For folks who have unique names it's excellent if you don't it may not be that helpful.
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Alternatives Considered
Hearsay Systems
Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
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Social Mention
Social Mention streamed everything together, calculated my sentiment for me, allows me to filter what results I am personally looking for, extract my RSS feed and navigate to one of the channels of buzz.
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Return on Investment
Hearsay Systems
  • It has helped us save time in maintaining our social media handles
  • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
  • It helped us design our posts better based on inputs & design ideas based on our past posts
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Social Mention
  • The paid-version actually had a negative ROI for us as it would sometimes feed us topically inappropriate articles and didn't allow us to filter by source so as to eliminate inappropriate blogs and inappropriate news sources (like highly politically partisan ones).
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ScreenShots