Heartland Payroll+ vs. WorkforceHub, powered by SwipeClock

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Heartland Payroll+
Score 5.6 out of 10
N/A
According to the vendor, Heartland Payroll+ is a complete management solution. The vendor aims to serve as a single point of contact, making it easy to deal with any issue. Customers have online access to their payroll data and employee information, and Heartland’s user-friendly tools allow you to stay on the go or take it slow.N/A
WorkforceHub, powered by SwipeClock
Score 10.0 out of 10
N/A
WorkforceHub is a solution that aims to make it easy to keep track of employee scheduling, availability, and location, from SwipeClock.
$4
per month per employee
Pricing
Heartland Payroll+WorkforceHub, powered by SwipeClock
Editions & Modules
No answers on this topic
Essentials
$4
per month per employee
Plus
$7
per month per employee
Offerings
Pricing Offerings
Heartland Payroll+WorkforceHub, powered by SwipeClock
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Heartland Payroll+WorkforceHub, powered by SwipeClock
Top Pros
Top Cons
Features
Heartland Payroll+WorkforceHub, powered by SwipeClock
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Heartland Payroll+
8.7
7 Ratings
WorkforceHub, powered by SwipeClock
-
Ratings
Pay calculation8.94 Ratings00 Ratings
Support for external payroll vendors10.01 Ratings00 Ratings
Off-cycle/On-Demand payment8.02 Ratings00 Ratings
Benefit plan administration9.52 Ratings00 Ratings
Direct deposit files8.26 Ratings00 Ratings
Salary revision and increment management8.95 Ratings00 Ratings
Reimbursement management7.01 Ratings00 Ratings
User Ratings
Heartland Payroll+WorkforceHub, powered by SwipeClock
Likelihood to Recommend
5.6
(7 ratings)
9.0
(1 ratings)
Support Rating
1.1
(4 ratings)
10.0
(2 ratings)
Implementation Rating
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
Heartland Payroll+WorkforceHub, powered by SwipeClock
Likelihood to Recommend
Global Payments
We changed payroll companies from Paycom to Heartland this year at the recommendation of our insurance agent who insisted they would integrate with the EASE system, which tracks employee benefits and deductions. However, 8 weeks into it, I regret my decision, since the setup hasn't been completed yet. The lack of responsiveness in some cases is astounding and often we have to ask 3, 4, and 5 times for something to be done. I hate to think what will happen after we are "handed off" from the payroll implementation team to the regular schmucks. We still are not able to track PTO and time off and we have been begging for the self-service feature to be turned on for employees so they can change addresses, bank account info, etc. Their training is NONEXISTENT and their manual is abysmal. DO NOT USE THIS COMPANY!!!!! I wish I could go back to Paycom!
Read full review
SwipeClock
It is a great system, pretty easy to use. The only suggestion I have is to improve the time it takes to set up. It seems like it takes a bit too long. Otherwise, it's a great and robust tool.
Read full review
Pros
Global Payments
  • White-glove customer support. All employees are in the United States and they must pay them well, because they don't seem to have turnover there.
  • Technology is awesome. We have Payroll, HR, T&A, ATS, and onboarding with them.
  • Their Tax Credit tech is amazing. I received more money in tax credits last year than payroll cost me. That's a net positive!
  • Compliance with their HR team is great, and they don't hit you over the head on the price for it.
  • Pricing is fantastic with a 3-year price lock. No BS discounting that jumps back up a year later.
Read full review
SwipeClock
  • Time Tracking
  • PTO Tracking
  • Scheduling
Read full review
Cons
Global Payments
  • Sometimes the system (geocode) will not allow me to process address changes by asking for help from our specialist.
  • Response for assistance is usually a lot slower when our dedicated specialist is not available.
Read full review
SwipeClock
  • Improves set up time
Read full review
Support Rating
Global Payments
I never have trouble reaching customer support. They always are able to assist with fixing any problems that arise. There honestly haven't been many issues at all. Only ones I've created :)
Read full review
SwipeClock
Everyone I work with at TimeSimplicity is professional and knowledgeable.
Read full review
Implementation Rating
Global Payments
The Heartland team could care less about how difficult your experience is. In fact, I think they delight in seeing you struggle!
Read full review
SwipeClock
No answers on this topic
Alternatives Considered
Global Payments
I've considered moving payroll over to QuickBooks Online so that everything is in one place, but it would probably take too much work considering that our current system works really well. I think QuickBooks would confuse me, honestly. There are other systems that offer different user interfaces that are neat looking, but I haven't done too much research because Heartland Payroll offered me a really good deal for processing since we are a small company.
Read full review
SwipeClock
No answers on this topic
Return on Investment
Global Payments
  • We have a net positive using Heartland. We actually bring more money in from their tax credits than the payroll service actually costs.
  • I used to have a part-time person handing our payroll/HR needs. Now this is done by me because it's so easy.
Read full review
SwipeClock
  • ROI
  • Tracking PTO improvement
  • Robust scheduling
Read full review