Helpman vs. HubSpot Service Hub
Helpman vs. HubSpot Service Hub
Product | Rating | Most Used By | Product Summary | Starting Price |
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Helpman | Small Businesses (1-50 employees) | Helpman is a cloud-based software that lets companies organize answers and articles and make them available publicly to customers. Customer support teams share their knowledge with customers in a knowledge base or a help center. The vendor’s value proposition is that this reduces the flow on other support channels like chat or email and helps customer support teams be more productive and more focused on the most important requests. Customers can find answers using the typo… | $25 per article | |
HubSpot Service Hub | N/A | HubSpot Service Hub aims to bring customer service data and channels together in one place, and helps scale support through automation and self-service. According to the vendor, Service Hub provides more time for proactive service that delights, retains, and grows your customer base. | $50 per month |
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Editions & Modules |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Unlimited free trial as long as the knowledge base is not published. | — | ||||||||||||||
More Pricing Information |
Helpman | HubSpot Service Hub | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Helpman | HubSpot Service Hub | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Helpman | HubSpot Service Hub | |
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Likelihood to Recommend | - (0 ratings) | 8.6 (12 ratings) |
Helpman | HubSpot Service Hub | |
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Likelihood to Recommend | Helpman No answers on this topic | HubSpot |
Pros | Helpman No answers on this topic | HubSpot |
Cons | Helpman No answers on this topic | HubSpot |
Alternatives Considered | Helpman No answers on this topic | HubSpot |
Return on Investment | Helpman No answers on this topic | HubSpot |
ScreenShots | Helpman Screenshots | HubSpot Service Hub Screenshots |