HelpWire is a remote desktop service that provides remote control tools for on-demand support of PCs, laptops, and workstations. It streamlines IT support, boosting productivity for customer support teams regardless of size. Technicians can access clients' computers for swifter issue resolution and eliminating the need for costly, time-consuming on-site visits. HelpWire offers functionality tailored to the unique needs of SMBs, IT support teams, MSPs, and help desks, ensuring…
$0
Pricing
HelpWire
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
HelpWire
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level Setup Fee
Optional
Additional Details
The product is free of charge, no Ads, no extra fees
before this I used TeamViewer. Honestly, TeamViewer just wasn't cutting it anymore. While it used to be my go-to, a few things started to bug me. For one, the free version felt increasingly limited. There were times when I needed a feature that was locked behind a paywall, …
We felt a lag in movement of mouse on AnyDesk but on HelpWire we do not face any such issue. The movement of cursor and mouse is as smooth as working on your own system.
With AnyDesk my biggest issue was the lag in mouse movement, and it was never a great experience. Most of the time I would just view the system and ask the person sitting on Remote machine to do as needed but with HelpWire it's like I am navigating my own system.
Features
HelpWire
Security
Comparison of Security features of Product A and Product B
HelpWire
10.0
3 Ratings
0% above category average
Role-based user permissions
10.03 Ratings
Remote Administration
Comparison of Remote Administration features of Product A and Product B
HelpWire
10.0
3 Ratings
12% above category average
File transfer
10.03 Ratings
Instant message
10.03 Ratings
Remote Access
Comparison of Remote Access features of Product A and Product B