What users are saying about
20 Ratings
5 Ratings
20 Ratings
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Score 7.3 out of 100
5 Ratings
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Score 9.4 out of 100

Feature Set Ratings

    Sales Force Automation

    Highrise

    Feature Set Not Supported
    N/A
    8.6

    Teamleader

    86%
    Teamleader ranks higher in 5/5 features

    Customer data management / contact management

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Workflow management

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Quote & order management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Interaction tracking

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Customer Service & Support

    Highrise

    Feature Set Not Supported
    N/A
    8.3

    Teamleader

    83%
    Teamleader ranks higher in 3/3 features

    Case management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Call center management

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Help desk management

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Marketing Automation

    Highrise

    Feature Set Not Supported
    N/A
    10.0

    Teamleader

    100%
    Teamleader ranks higher in 1/1 features

    Lead management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    CRM Project Management

    Highrise

    Feature Set Not Supported
    N/A
    9.0

    Teamleader

    90%
    Teamleader ranks higher in 3/3 features

    Task management

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Billing and invoicing management

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Reporting

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Customization

    Highrise

    Feature Set Not Supported
    N/A
    6.5

    Teamleader

    65%
    Teamleader ranks higher in 2/2 features

    Custom fields

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Custom objects

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Security

    Highrise

    Feature Set Not Supported
    N/A
    9.0

    Teamleader

    90%
    Teamleader ranks higher in 1/1 features

    Single sign-on capability

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Integrations with 3rd-party Software

    Highrise

    Feature Set Not Supported
    N/A
    6.0

    Teamleader

    60%
    Teamleader ranks higher in 1/1 features

    Compensation management

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Platform

    Highrise

    Feature Set Not Supported
    N/A
    10.0

    Teamleader

    100%
    Teamleader ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Attribute Ratings

    • Highrise is rated higher in 1 area: Usability
    • Teamleader is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.0

    Highrise

    90%
    10 Ratings
    10.0

    Teamleader

    100%
    2 Ratings

    Likelihood to Renew

    8.2

    Highrise

    82%
    9 Ratings

    Teamleader

    N/A
    0 Ratings

    Usability

    9.0

    Highrise

    90%
    1 Rating
    8.0

    Teamleader

    80%
    1 Rating

    Support Rating

    9.0

    Highrise

    90%
    2 Ratings
    10.0

    Teamleader

    100%
    1 Rating

    Likelihood to Recommend

    Basecamp

    We chose to work with the Basecamp product and along with it came Highrise. They're a great 37 signals package together. So we chose to work with Highrise because of Basecamp
    Read full review

    Teamleader

    It is great for making proposals, sending invoices and for keeping time. It is also a great CRM tool. I love the business card scanner in the app.
    Read full review

    Pros

    Basecamp

    • Easy batch upload of new contacts - if you gathered names and contact info for a bunch of people at an event or conference or what have you, put it in a spreadsheet and upload it for easy and efficient adding to the database.
    • Simple communication and outreach tracking - each user has an individualized dropbox email address; you can BCC:, CC:, or forward an email to or from a client or contact, and Highrise automatically associates and records that email with the contact in the database.
    • Task assignments - users can create and task assignments associated with specific contacts (ie - Send Suzy J. a gift box on Oct 1; Follow Marla K. and Billy Z. on Twitter &amp; Facebook; Get an updated address from Nathan R.)
    • Tags - easily create lists of contacts who fit certain needs (I need a: food blogger, in TX, who has a Facebook page - we have "food blogger", "TX," and "Facebook" tags in our system) that is then exportable; also useful for knowing the important associations of a particular contact.
    Read full review

    Teamleader

    • Comply clients data
    • Invoices
    • Track and measure time for projects
    Read full review

    Cons

    Basecamp

    • Im actually pretty happy with the system as it is. The best aspect of Highrise is that it is very easy to work with - no need to struggle with manuals and lengthy training.
    • Not really a problem I suppose but I pay for Highrise as part of a suite which includes other products - Basecamp, Backpack and Campfire. It would be nice to see more integration between these products.
    Read full review

    Teamleader

    • Synching contacts between iPhone and Teamleader could be easier.
    • Integration with Aweber would be great.
    Read full review

    Pricing Details

    Highrise

    Starting Price

    $4 Per User Per Month

    Editions & Modules

    Highrise editions and modules pricing
    EditionModules
    Highrise$4.001

    Footnotes

    1. Per User Per Month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Teamleader

    Starting Price

    $59 2 users/month

    Editions & Modules

    Teamleader editions and modules pricing
    EditionModules
    Projects$59.001
    Project Management$59.002
    Support tickets$59.003

    Footnotes

    1. 2 users/month
    2. 2 users/month
    3. 2 users/month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Required $29.00

    Additional Details

    extra user is + $12.00/user/month

    Likelihood to Renew

    Basecamp

    Highrise is easy to use, has a nice UI overall, quick to load, and does most of what we need.
    Read full review

    Teamleader

    No answers on this topic

    Usability

    Basecamp

    It's quick and easy to setup and use. There isn't any feature "bloat". Nothing to struggle with
    Read full review

    Teamleader

    Besides having some tools to improve, it's a simple yet useful tool to organize data in order to improve patients quality and internal development.
    Read full review

    Support Rating

    Basecamp

    They are quick and SO nice. They are very friendly and are eager to help.
    Read full review

    Teamleader

    Very effective team. If ANYTHING occurs their assistance is pretty much immediate. They take longer by email but it works everytime.
    Read full review

    Alternatives Considered

    Basecamp

    Highrise is simple to use and is run by the same folks who build Basecamp and 37Signals. We wanted something that would do the essentials without the cumbersome bells and whistles. Salesforce is almost too complicated if you don't have a whole sales operation and analytics division. One day we will probably outgrow Highrise, but not yet.
    Read full review

    Teamleader

    Act-On I used for a client. It is more a marketing automation tool than a CRM solution and it is also more suited for bigger organizations.
    Read full review

    Return on Investment

    Basecamp

    • Better customer service, I am able to look up client info in a more organized way
    • I feel that our efficiency has really increased. Highrise is a lot faster than our old program
    • Highrise keeps us very organized. but it would be helpful if there was a project management section we could implement
    Read full review

    Teamleader

    • Positive: invoices are easy to pay thanks to the direct link, invoices are mostly paid timely
    • Positive: it is easy to monitor deals and proposals. When followed up timely, more opportunities become deals.
    Read full review

    Screenshots

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