What users are saying about

Hootsuite Pro

Top Rated
465 Ratings

Hootsuite Pro

Top Rated
465 Ratings
Score 7.7 out of 101

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Likelihood to Recommend

Hootsuite Pro

Hootsuite Pro is especially well suited to individuals and small businesses managing their own social media. It's affordable and full featured. For small agencies managing a few clients it is cost effective and efficient, but the reporting tools and additional team members add extra cost. At a large agency level, it's most likely time to graduate to a tool where multiple brands are easier to segment and manage.
Laura Pence profile photo

Feature Rating Comparison

Listening/monitoring

Hootsuite Pro
7.5
Boolean keyword searches
Hootsuite Pro
8.0
Filtering out noise/spam
Hootsuite Pro
7.2
Sentiment analysis
Hootsuite Pro
6.4
Broad channel coverage
Hootsuite Pro
8.2

Publishing

Hootsuite Pro
7.8
Content planning and scheduling
Hootsuite Pro
9.2
Audience targeting
Hootsuite Pro
7.3
Content optimization
Hootsuite Pro
7.2
Workflow management
Hootsuite Pro
7.4

Engagement

Hootsuite Pro
7.2
Automated routing and prioritization
Hootsuite Pro
7.3
Customer interaction histories
Hootsuite Pro
7.0
Bulk actions
Hootsuite Pro
7.3

Marketing

Hootsuite Pro
6.7
Lead generation
Hootsuite Pro
6.6
Content marketing
Hootsuite Pro
6.8
Paid media management
Hootsuite Pro
6.1
Campaigns and promotions
Hootsuite Pro
7.1

Channel coverage/integration

Hootsuite Pro
8.3
Twitter
Hootsuite Pro
9.3
Facebook
Hootsuite Pro
8.5
LinkedIn
Hootsuite Pro
7.8
Google+
Hootsuite Pro
8.5
Instagram
Hootsuite Pro
8.1
Pinterest
Hootsuite Pro
7.5
YouTube
Hootsuite Pro
8.5

Reporting/analytics

Hootsuite Pro
6.3
Campaign success analytics
Hootsuite Pro
6.0
Real-time tracking
Hootsuite Pro
7.2
Competitor analysis
Hootsuite Pro
5.6

Account management

Hootsuite Pro
8.5
Role-based user permissions & privileges
Hootsuite Pro
8.4
Mobile access
Hootsuite Pro
8.7

Pros

  • Posts to Google + (limited API access, so this is a big deal)
  • Posts to LinkedIn Company Pages
  • Posts to Facebook Page (and personal timeline)
  • Posts to Twitter
Laura Pence profile photo

Cons

  • Outdated interface on the website. Old look and feel of the website. It needs to be updated to a more modern look. It's outdated and it gets boring to look at.
  • Some reports cost extra, around $50
  • Expensive if you have a bigger team
Daniela Belevan profile photo

Likelihood to Renew

Hootsuite Pro6.4
Based on 34 answers
It's a very easy product to use and to train others to use. We very rarely need to contact support with an issue. It saves us time and money!
Jess Messenger profile photo

Usability

Hootsuite Pro6.0
Based on 9 answers
I find Hootsuite to be very easy to use, though there are a couple things that need improvement. Overall, I think Hootsuite is an awesome tool and it helps me to do my job and do it well. I have been a fan for years, tried other products, but none of them come close to Hootsuite.
Loryn Guiffre, MBA profile photo

Reliability and Availability

Hootsuite Pro5.0
Based on 7 answers
Gliches have made it a bit of a bind, particularly when you just want to 'click and send' a web article after you have read it - and then you have to deal with support (a great team but not always able to solve the problems with the gliches). Gliches with it loading properly, gliches with 'double ups in FB on the posts (the personal page and the business page if both clicked will lead to 2 lots of postings to each page!)
Michael Royal profile photo

Performance

Hootsuite Pro6.0
Based on 7 answers
Hootsuite makes passing on articles from the web very easy- when it works! I have had a number of gliches with Chrome where it does not open properly and the solution (after some toing and froing with support) was to uninstall and reinstall. The support staff are always very helpful (which is great!) but the gliches..... well, they suck when you are already busy!
Michael Royal profile photo

Support

Hootsuite Pro10.0
Based on 7 answers
They respond to every tweet complaint that I have, even when I am just talking among friends.
Ashley Pengilly profile photo

Online Training

Hootsuite Pro9.8
Based on 2 answers
Nice tutorials.
Erik Blair profile photo

Implementation

Hootsuite Pro10.0
Based on 9 answers
It allows me to have several people within my company in various locations publishing with an indication of the activity of other users. This is a wonderful attribution for my company.
Ashley Pengilly profile photo

Alternatives Considered

We are HubSpot partners and we use the platform as well. But the difference is that when our client is NOT a HubSpot retainer, we manager their social media accounts with HootSuite. However, if they ARE HubSpot retainers, we manage their social media with HubSpot because we like to keep all the management in one single place.
Daniela Belevan profile photo

Return on Investment

  • Instead of posting every post myself I can bulk post and save time. I can spend this time on other tasks.
Dérick St-Hilaire profile photo

Pricing Details

Hootsuite Pro

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details