What users are saying about

Hootsuite Pro

Top Rated
453 Ratings

Hootsuite Pro

Top Rated
453 Ratings
Score 7.6 out of 101

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Likelihood to Recommend

Hootsuite Pro

If you're just wading into the world of social monitoring and scheduling and don't want a large investment of time or money, this is a great tool. I consider it a "my first social media management tool." For simple posting, scheduling, monitoring, and reporting, this is a great, inexpensive option.If you're an advanced user and care about analytics being baked in and not piecemeal per report you pay for, then you might be better served looking elsewhere. The cost structure of reporting here by a number of reports and by the number of things you want to measure isn't ideal. I'd rather pay for analytics as a whole and pull whatever I want.

Feature Rating Comparison

Listening/monitoring

Hootsuite Pro
7.4
Boolean keyword searches
Hootsuite Pro
7.9
Filtering out noise/spam
Hootsuite Pro
7.1
Sentiment analysis
Hootsuite Pro
6.4
Broad channel coverage
Hootsuite Pro
8.2

Publishing

Hootsuite Pro
7.7
Content planning and scheduling
Hootsuite Pro
9.2
Audience targeting
Hootsuite Pro
7.2
Content optimization
Hootsuite Pro
7.2
Workflow management
Hootsuite Pro
7.4

Engagement

Hootsuite Pro
7.2
Automated routing and prioritization
Hootsuite Pro
7.3
Customer interaction histories
Hootsuite Pro
7.0
Bulk actions
Hootsuite Pro
7.3

Marketing

Hootsuite Pro
6.6
Lead generation
Hootsuite Pro
6.6
Content marketing
Hootsuite Pro
6.7
Paid media management
Hootsuite Pro
6.1
Campaigns and promotions
Hootsuite Pro
7.1

Channel coverage/integration

Hootsuite Pro
8.3
Twitter
Hootsuite Pro
9.3
Facebook
Hootsuite Pro
8.5
LinkedIn
Hootsuite Pro
7.8
Google+
Hootsuite Pro
8.5
Instagram
Hootsuite Pro
8.1
Pinterest
Hootsuite Pro
7.5
YouTube
Hootsuite Pro
8.4

Reporting/analytics

Hootsuite Pro
6.3
Campaign success analytics
Hootsuite Pro
6.1
Real-time tracking
Hootsuite Pro
7.2
Competitor analysis
Hootsuite Pro
5.6

Account management

Hootsuite Pro
8.5
Role-based user permissions & privileges
Hootsuite Pro
8.3
Mobile access
Hootsuite Pro
8.7

Pros

  • Setup, including connecting your social media accounts, is easy and intuitive.
  • Scheduling posts is quick and easy once you get the hang of it.
  • I love being able to create different streams of content to monitor, this feature of the dashboard is great for keeping an eye on multiple campaigns and types of accounts at once.

Cons

  • The interface can be somewhat cumbersome at times
  • Some settings & configurations are hard to get to
  • Some advanced reports may cost extra/aren't included with the Pro plan

Likelihood to Renew

Hootsuite Pro6.4
Based on 34 answers
It's an automatic renew so there's no reason I would have to worry about this. For all the functionality I get, $10 a month is a steal. I am considering upgrading for a month so that I can do their online training program, Hootsuite University, where I can earn a certificate and be listed on their site as an expert in the program. I have inquired about this, and I could earn the certificate and then switch back to my pro account. I think the whole learning program and certificate is a very awesome thing for them to do. I see myself continuing this until I am not working in this industry anymore - and I don't see that happening anytime soon because I'm just getting started

Usability

Hootsuite Pro6.0
Based on 9 answers
HootSuite Pro was easy to use and they provide great support. You are never left to figure something out on your own, they make sure you are equipped and ready to roll

Reliability and Availability

Hootsuite Pro5.0
Based on 7 answers
The site has always been available and working properly

Performance

Hootsuite Pro6.0
Based on 7 answers
Hootsuite's performance in regards to Twitter is amazing. Every post takes seconds to create and schedule. However, in regards to other networking sites, the posts don't follow through as well as you would expect them to

Support

Hootsuite Pro10.0
Based on 7 answers
Their support team is eager to help and gets issues resolved rather quickly

Online Training

Hootsuite Pro9.8
Based on 2 answers
Nice tutorials.

Implementation

Hootsuite Pro10.0
Based on 9 answers
It allows me to have several people within my company in various locations publishing with an indication of the activity of other users. This is a wonderful attribution for my company.

Alternatives Considered

Buffer - integrations weren't as seamless - Hootsuite had just been around longer and was more widely used. Buffer also didn't offer the scheduling options and metrics reports. Hootsuite's interface was much more user-friendly and allowed us to skim feeds on the interface as well.

Return on Investment

  • Hootsuite has made us more efficient and able to reduce time spent on social media scheduling
  • Hootsuite has helped us strategize which content to utilize on different platforms
  • Hootsuite also has great reports that you can pull regarding reach, metrics, etc.

Pricing Details

Hootsuite Pro

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details