What users are saying about
Top Rated
407 Ratings
7 Ratings
Top Rated
407 Ratings
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Score 8.5 out of 100
7 Ratings
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Score 8.8 out of 100

Feature Set Ratings

    Project Management

    HubSpot Sales Hub

    Feature Set Not Supported
    N/A
    6.9

    Scoro

    69%
    Scoro ranks higher in 10/10 features

    Task Management

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Resource Management

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Scheduling

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Team Collaboration

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Document Management

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Email integration

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Mobile Access

    N/A
    0 Ratings
    6.0
    60%
    2 Ratings

    Timesheet Tracking

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Change request and Case Management

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Budget and Expense Management

    N/A
    0 Ratings
    6.0
    60%
    2 Ratings

    Professional Services Automation

    HubSpot Sales Hub

    Feature Set Not Supported
    N/A
    4.8

    Scoro

    48%
    Scoro ranks higher in 4/4 features

    Quotes/estimates

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Invoicing

    N/A
    0 Ratings
    6.1
    61%
    2 Ratings

    Project & financial reporting

    N/A
    0 Ratings
    6.1
    61%
    2 Ratings

    Integration with accounting software

    N/A
    0 Ratings
    2.1
    21%
    2 Ratings

    Attribute Ratings

    • HubSpot Sales Hub is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.7

    HubSpot Sales Hub

    87%
    99 Ratings
    4.1

    Scoro

    41%
    2 Ratings

    Likelihood to Renew

    10.0

    HubSpot Sales Hub

    100%
    6 Ratings

    Scoro

    N/A
    0 Ratings

    Usability

    8.8

    HubSpot Sales Hub

    88%
    5 Ratings

    Scoro

    N/A
    0 Ratings

    Support Rating

    8.3

    HubSpot Sales Hub

    83%
    6 Ratings

    Scoro

    N/A
    0 Ratings

    Implementation Rating

    9.1

    HubSpot Sales Hub

    91%
    2 Ratings

    Scoro

    N/A
    0 Ratings

    Likelihood to Recommend

    HubSpot

    HubSpot Sales Hub is a versatile, customizable, and
    user-friendly tool that enables us to achieve our goal while providing a
    best-in-class customer experience in a single location. It is the best at task
    management, desktop integration, and contract management. It's easy to forecast
    with a sales funnel and track sales development. HubSpot gave us the best
    platform to track sales opportunities and customer databases so we could easily
    convert leads
    Read full review

    Scoro

    Scoro would be ideal for a larger business who is truly interested in developing a stronger and more efficient workflow. I honestly would have recommended it had it not been for the cost, the hidden fees, and the fact that I'd have to upgrade to an even more expensive plan if I wanted to get the most of the program for our level. We only needed one item, so would have ended up paying much more to not use a great deal of additional features. So, if you want to increase your workflow and have the funds, use them - absolutely. You will not regret it. But I cannot recommend it to someone who is on a tight budget
    Read full review

    Pros

    HubSpot

    • Automatically collecting clients’ data makes it easy to communicate and solve customer issues that are marketing-related in between projects.
    • Ability to segment our contact directory to send relevant advertising depending on the type of information they like to know about.
    • Customer support is very responsive and makes it easy to navigate through the tools with their help and the guides they provide.
    Read full review

    Scoro

    • Great interface and user experience
    • Fast, informative and compact platform
    • Great invoicing and reminders system
    Read full review

    Cons

    HubSpot

    • DAYS OF THE WEEK/TIME:
    • Few things in Hubspot can be categorized by the DAY OF THE WEEK. It's always just the numbered date. In terms of automating a Sales team where someone gets leads on a specific DAY of the week, "Monday", this could improve. Does that make sense?
    • TICKETS:
    • Maybe it's just me... but after 2 years of using Hubspot, I still don't understand this Ticket structure versus just using TASKS.
    • Again, maybe it's me. We do not use Tickets EVER and I don't see how things would be different if we did.
    • ACTIVITY FEED:
    • This seems to be glitchy and often gives notification of, "Someone Click, Opened" blank... I understand this often happens because more than one person is on that email thread... Could this be fixed that if we do not know who "Someone" is, that instead it at least would list the EMAIL ADDRESS if not the name?
    • CONTACTS PAGE:
    • I love this page, but this has nothing compared to using LISTS. Using the Lists feature is likely the best way to really find a detailed list of clients. I wish the Contacts page was able to have some more Filtering Functionality across other properties such as Deals or Activities as the LISTS feature can do.
    Read full review

    Scoro

    • Cost. I ended up not recommending this product simply because of the cost alone. There are hidden costs you will not know about until it is too late. Their pricing model is geared for bigger businesses, and can cripple smaller ones. The pricing is by user. If you get the most basic of plans (with a 900 onboarding charge), you will realize that all the things you actually need to make the program effective are on the next tier up...
    • Quickbooks. At the time I was exploring this, Quickbooks was not very well integrated. If you wanted to include billing (which they do show promise for), then you will have issues here.
    Read full review

    Pricing Details

    HubSpot Sales Hub

    Starting Price

    Editions & Modules

    HubSpot Sales Hub editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Scoro

      Starting Price

      $0

      Editions & Modules

      Scoro editions and modules pricing
      EditionModules
      Essential$261
      Pro$632
      UltimateContact us for pricing3
      Standard$374

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Likelihood to Renew

      HubSpot

      Ease of use, ease of customizability, and ease of 3rd-party integration, especially to LinkedIn Navigator, all play a vital role in our increasing reliance of HubSpot Sales for our growing sales team. Also taking into account the great training and support for HubSpot Sales available from HubSpot, including HubSpot Academy.
      Read full review

      Scoro

      No answers on this topic

      Usability

      HubSpot

      Since we launched HubSpot Sales Hub into our organisation's tech stack, we've experienced a smooth transition and implementation process for those using this solution. The ease of use and the interface experience is amazing and that was a main priority for us in the purchasing phase. So far, we've been nothing but very happy with the support, implementation, and ongoing development of our sales team adapting to the solution. Highly recommend it for usability and functionality!
      Read full review

      Scoro

      No answers on this topic

      Support Rating

      HubSpot

      Oh my goodness HubSpot Support is just amazing. I submitted a question/issue to them yesterday and by this morning I had this response:
      "Hi Stephanie, I hope this finds you well and thanks so much for your patience while I was working to update the extension with my team. We were actually able to push through an update yesterday afternoon which set the default lifecycle stage to lead in the sidebar. If you take a look now, that should be in place. If it has not updated yet, I would recommend uninstalling and re-installing the sales extension so an updated version and be pushed through. Again, I want to say that I sincerely appreciate that you took the time to reach out to us and help us iron this out. HubSpot really values constructive feedback with real use-case backing to help push it along. So, thank you!"
      Read full review

      Scoro

      No answers on this topic

      Implementation Rating

      HubSpot

      It was not only SUPER easy to implement, we had some amazing support from HubSpot. They scheduled a call to go over each individual tool with our team and provided guidance and best practices plus answered any questions are new users had. It was wonderful and really helped them get started confidently
      Read full review

      Scoro

      No answers on this topic

      Alternatives Considered

      HubSpot

      We have tried a few for a few days but the one we used for the longest time was Pipedrive. I loved Pipedrive because they have a lot of advanced functionalities and the cost was less than HubSpot. We were able to automatize our email follow-ups and they have a great design where they use a lot of colors to differentiate between if a deal is hot, warm, cold or red, green-yellow (traffic light kind of system) to know if there are action items in the deal or if the deal is idle and needs an interaction. We changed to HubSpot because we were impressed but the number of functionalities and the great reports and analytics that you can get out of the system but in the end a lot of functionalities that we wanted to use we had to make a decision if we wanted to pay more or do more manual work in order to maintain HubSpot. Another thing to keep in mind is Pipedrive offers an unlimited number of contact storage whereas HubSpot gives you 2000 contacts free and if you want to have more you have to pay an additional cost.
      Read full review

      Scoro

      We prefer Scoro as it's faster and easier to use and learn. Also the fee structure makes a lot of sense for a smaller company.
      Read full review

      Return on Investment

      HubSpot

      • We are able to consistently hit our outreach goals every week of 160 emails per SDR and BD. Sending 160 emails used to take us about 20 hours / SDR / week, and now it takes about 5-7 hours / SDR / week, based on the Sales tools.
      • We've gotten to within 75% accuracy on our sales forecasts by analyzing our Hubspot reports, and better understanding the predictability of our revenue.
      • We have saved hundreds of hours in sales training by onboarding new SDRs and BDs using Hubspot's templates and sequences.
      Read full review

      Scoro

      • Scoro could have had a wonderful impact on the workflow of the business. It allows for integrations most programs don't, including accounting and time tracking, and could have easily eliminated the need for an FTE through the streamlining of tasks alone.
      • If we had implemented this program, we would have saved time, but all of the gains would have gone to pay for Scoro. It would not have balanced out, especially if they ever were to raise their rates.
      Read full review

      Screenshots

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