IBM Aspera on Cloud vs. SolarWinds Serv-U

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Aspera on Cloud
Score 7.7 out of 10
N/A
IBM Aspera on Cloud is a hosted service of IBM Aspera. Rather than just optimizing or accelerating data transfer, IBM Aspera’s high-speed data transfer fully utilizes available network bandwidth to maximize speed and scale up with no theoretical limit, without impacting other network traffic. According to the vendor, the solution drives unmatched transfer speeds, end-to-end security, reliability, and exceptional bandwidth control. IBM Aspera on Cloud also offers file…
$1.01
per month per GB transferred
SolarWinds Serv-U
Score 9.0 out of 10
N/A
SolarWinds® Serv-U® is presented by the vendor as an easy-to-use FTP or MFT server software designed to deliver security, automation, and centralized control for file transfers in an organization. Deployed within a data center, Serv-U FTP or MFT Server can help users safely exchange files within your organization and with your business partners. Do not risk file transfer data getting exposed in the cloud and compromise security. Serv-U software is built to be an effective self-hosted…N/A
Pricing
IBM Aspera on CloudSolarWinds Serv-U
Editions & Modules
Pay as You Go
$1.01
per month per GB transferred
Standard Edition
$760.80
per year
Advanced Edition
$11,088.00
per year
Enterprise Edition
Contact Sales
per year
No answers on this topic
Offerings
Pricing Offerings
IBM Aspera on CloudSolarWinds Serv-U
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
IBM Aspera on CloudSolarWinds Serv-U
Top Pros
Top Cons
Best Alternatives
IBM Aspera on CloudSolarWinds Serv-U
Small Businesses
DataMotion
DataMotion
Score 8.9 out of 10
DataMotion
DataMotion
Score 8.9 out of 10
Medium-sized Companies
DataMotion
DataMotion
Score 8.9 out of 10
DataMotion
DataMotion
Score 8.9 out of 10
Enterprises
Fortra's GoAnywhere MFT
Fortra's GoAnywhere MFT
Score 6.0 out of 10
Fortra's GoAnywhere MFT
Fortra's GoAnywhere MFT
Score 6.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IBM Aspera on CloudSolarWinds Serv-U
Likelihood to Recommend
6.5
(13 ratings)
8.2
(6 ratings)
Support Rating
8.1
(4 ratings)
7.4
(6 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
IBM Aspera on CloudSolarWinds Serv-U
Likelihood to Recommend
IBM
It is best suited to products and companies which extensively use IBM cloud and other cloud hosted services by IBM. This is because since the existing interface is a little challenging to use, IBM's own products and platform is well integrated with IBM Aspera on Cloud and there's relatively little work for the integration team
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SolarWinds
For anyone who needs to receive/send files between themselves and others, in an organized fashion, I would strongly recommend Serv-U as a great tool at a sensible cost. In our line of work, we can get several customers signed in at once, each sending in hundreds of Megabytes of data simultaneously. Serv-U has never struggled with this. We don't use the Quota set up for sending/receiving data but I can see it is useful where an exchange of information is the point.
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Pros
IBM
  • Ease of use: the Graphical User Interface doesn't require technical know-how to operate
  • Delivery Receipts: this allows us the confidence to know our files have reached our customers
  • Activity Monitor: lets you know how much data you have used, which is important for budgeting reasons.
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SolarWinds
  • The Wizard allows us to create new user accounts very easily and quickly. We do not have a formal IT department so those of us "mere mortals" can use this easily.
  • Using the Web Client has made it very simple to set up and instruct our customers on getting to the server from any device with a minimum of fuss. We have many customers with ESL, and school students including middle and high school. Most of them are not computer experts, just regular users so the simplicity allows to do the whole setup over the phone in minutes.
  • The newer version of Serv-U does not appear to be very resource-hungry so our computer runs nice and fast, without having to be a top of the range powerbox. We concentrated on large storage to cope with the file sizes we receive daily.
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Cons
IBM
  • Track upload/download usage OVERALL to know how much space is left
  • Track cloud storage overall to know how much space is left
  • More easily send single links to users for download, rather than full access (I know it is possible, but it is not intuitive)
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SolarWinds
  • The user interface on large screens becomes tiny and nearly unreadable without the aid of Windows Magnifier.
  • Active Directory integration is either absent or not straightforward.
  • Settings and configuration aren't always intuitive.
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Support Rating
IBM
The support from IBM is fast and reliable. Very knowledgeable engineers provide you with the support on Aspera. We had a very good experience when opened tickets and we were able to get our issues resolved quickly. Most solutions are provided within a day so you can expect a quick turnaround time. Overall, the support has been very good.
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SolarWinds
Support was the biggest hurdle for us. It definitely needs improvement, but not to the point of being a deal breaker.
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Implementation Rating
IBM
The service provided by the authorized vendor was excellent. It was a good collaboration between the vendor IT team and internal IT team. They provided us with a timeline and we verified and approved that timeline. Daily stand ups and weekly meetups were conducted to update the internal team on progress. They were able to deliver all deliverables on time also, they conducted both alpha testing and beta version testing in time. Overall, they were able to complete the implementation in the given timeline.
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SolarWinds
No answers on this topic
Alternatives Considered
IBM
Aspera comes with IBM cloud so there isn’t really a choice. Since it’s built-in, it integrates well and there was no need to buy another solution. Therefore, I did not consider other options. It worked fine, gave access files, push data securely, and did it faster than standard HTTPS.
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SolarWinds
Previously we have used FileZilla and Microsoft FTP services, but neither out-performed Serv-U. although it was easy to use, FileZilla required constant attention from IT staff and did not live up to security protocol in place. The Windows Server FTP was difficult to configure for clients due to the tight integration with Active Directory. This also limited who could help administer the server.
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Return on Investment
IBM
  • Aspera has changed the way we do business. We are now able to share huge file sets electronically, saving on external drives, shipping costs, time, and effort.
  • Our industry is very slow to commit to electronic alternatives to physical media. In less than three years, the positive results of using this service have caused over 70% of our user base to fully commit to electronic delivery, with the number of physical fulfillments quickly being driven toward zero.
  • Transfers within our own company, which formerly relied solely on FTP/HTTP transfer drives that would take days now take minutes with Aspera. Our software team relies on the speed and accuracy of the transfers.
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SolarWinds
  • I have been using it for over 10 years so the ROI was there for sure.
  • It is not a constant attention needing program.
  • Set up and it does its job.
Read full review
ScreenShots

IBM Aspera on Cloud Screenshots

Screenshot of automated workflowsScreenshot of simple transferScreenshot of transfer management

SolarWinds Serv-U Screenshots

Screenshot of Easily manage file transfer settings and permissionsScreenshot of Enhance security and control over file transfers in and outside your organization with Serv-U MFTScreenshot of Send large files easily from the Web Client