What users are saying about
64 Ratings
64 Ratings
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Score 7.3 out of 100
979 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

IBM BPM

Have your process first on paperIts important to first document the process before venturing into BPMS. It will save a lot of pain and heartaches. A BPM tool is nomagic bullet, it merely automates your process. Its upto you to put visibility and tracking on top of it. Provide monitoring so thatyou get a chance to improve your process continously.BPM is not an applicationIf you are trying to build an application with BPM, chances are that your are alraedy failing. BPM must be a strategic initiative for anorganization. Yes, you build Dashboards, Reports and other software in BPMS, however you do it at a process level not at an applicationlevel.http://bpmstech.blogspot.com/2011/05/bpm-initiative.htmlKnow the difference between process data and business datahttp://bpmstech.blogspot.com/2011/05/lombardi-best-practices.htmlhttp://bpmstech.blogspot.com/2012/02/bpm-system-architecture.html
Prasanna Selvaraj | TrustRadius Reviewer

MS SharePoint / SQL

We have used it successfully as mentioned on two large programs, but again it is an enterprise tool so I am only speaking from the standpoint of my team. Hundreds of teams across our enterprise use this every day. We keep our decision tracker out there as well as important program documents required by our SDLC process like requirements, etc. We also publish test results for the team to see. We use SharePoint to share test data across the organization as we can not just email files back and forth. We can rely on the security settings of SharePoint to allow access to only those team members that need to see the test data. And even though our test data is masked, we still control access to it. I would recommend that any team can benefit from using SharePoint and it gives a good place to store program/project files. It becomes the source of the truth and you just keep putting the most current versions and save them to SharePoint.
Gene Baker | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

IBM BPM
8.6
MS SharePoint / SQL
Dashboards
IBM BPM
8.9
MS SharePoint / SQL
Standard reports
IBM BPM
7.9
MS SharePoint / SQL
Custom reports
IBM BPM
8.9
MS SharePoint / SQL

Process Engine

IBM BPM
7.5
MS SharePoint / SQL
Process designer
IBM BPM
8.0
MS SharePoint / SQL
Process simulation
IBM BPM
8.0
MS SharePoint / SQL
Business rules engine
IBM BPM
7.0
MS SharePoint / SQL
SOA support
IBM BPM
5.0
MS SharePoint / SQL
Process player
IBM BPM
7.0
MS SharePoint / SQL
Support for modeling languages
IBM BPM
8.0
MS SharePoint / SQL
Form builder
IBM BPM
8.0
MS SharePoint / SQL
Model execution
IBM BPM
9.0
MS SharePoint / SQL

Collaboration

IBM BPM
5.0
MS SharePoint / SQL
Social collaboration tools
IBM BPM
5.0
MS SharePoint / SQL

Content Management Capabilties

IBM BPM
8.0
MS SharePoint / SQL
Content management
IBM BPM
8.0
MS SharePoint / SQL

BI Standard Reporting

IBM BPM
MS SharePoint / SQL
7.7
Pixel Perfect reports
IBM BPM
MS SharePoint / SQL
7.1
Customizable dashboards
IBM BPM
MS SharePoint / SQL
8.2
Report Formatting Templates
IBM BPM
MS SharePoint / SQL
7.8

Ad-hoc Reporting

IBM BPM
MS SharePoint / SQL
8.6
Drill-down analysis
IBM BPM
MS SharePoint / SQL
8.2
Formatting capabilities
IBM BPM
MS SharePoint / SQL
8.7
Integration with R or other statistical packages
IBM BPM
MS SharePoint / SQL
8.1
Report sharing and collaboration
IBM BPM
MS SharePoint / SQL
9.3

Report Output and Scheduling

IBM BPM
MS SharePoint / SQL
9.1
Publish to Web
IBM BPM
MS SharePoint / SQL
9.3
Publish to PDF
IBM BPM
MS SharePoint / SQL
8.8
Report Versioning
IBM BPM
MS SharePoint / SQL
9.6
Report Delivery Scheduling
IBM BPM
MS SharePoint / SQL
8.7
Delivery to Remote Servers
IBM BPM
MS SharePoint / SQL
8.9

Data Discovery and Visualization

IBM BPM
MS SharePoint / SQL
7.3
Pre-built visualization formats (heatmaps, scatter plots etc.)
IBM BPM
MS SharePoint / SQL
7.0
Location Analytics / Geographic Visualization
IBM BPM
MS SharePoint / SQL
7.9
Predictive Analytics
IBM BPM
MS SharePoint / SQL
7.0

Access Control and Security

IBM BPM
MS SharePoint / SQL
9.4
Multi-User Support (named login)
IBM BPM
MS SharePoint / SQL
9.6
Role-Based Security Model
IBM BPM
MS SharePoint / SQL
9.1
Multiple Access Permission Levels (Create, Read, Delete)
IBM BPM
MS SharePoint / SQL
9.5
Single Sign-On (SSO)
IBM BPM
MS SharePoint / SQL
9.3

Mobile Capabilities

IBM BPM
MS SharePoint / SQL
9.2
Responsive Design for Web Access
IBM BPM
MS SharePoint / SQL
8.3
Dedicated iOS Application
IBM BPM
MS SharePoint / SQL
9.5
Dedicated Android Application
IBM BPM
MS SharePoint / SQL
9.4
Dashboard / Report / Visualization Interactivity on Mobile
IBM BPM
MS SharePoint / SQL
9.4

Application Program Interfaces (APIs) / Embedding

IBM BPM
MS SharePoint / SQL
8.6
REST API
IBM BPM
MS SharePoint / SQL
9.3
Javascript API
IBM BPM
MS SharePoint / SQL
8.8
iFrames
IBM BPM
MS SharePoint / SQL
8.8
Java API
IBM BPM
MS SharePoint / SQL
8.6
Themeable User Interface (UI)
IBM BPM
MS SharePoint / SQL
8.7
Customizable Platform (Open Source)
IBM BPM
MS SharePoint / SQL
7.5

Pros

IBM BPM

  • System does a great job normalizing business process and automating order processing tasks. Before TeamWorks, the process was much more manual and more expensive staff ($65k to $70K) were required to manage the process. Since implementing TeamWorks, we need much lower-skilled workers to manage order processing.
  • System ensures that we have consistent data across all systems.
  • Rules engine is really the “company playbook” – it is the heart and soul of how the company works. It handles thousands of orders per day
Anonymous | TrustRadius Reviewer

MS SharePoint / SQL

  • Flexible - able to make any changes we would like vs traditional service desk system.
  • ROI - We were already using SharePoint for internal intranet, so we are simply getting more use out of licensing we had already committed to.
  • Easy to use for end users.
Anonymous | TrustRadius Reviewer

Cons

IBM BPM

  • The system gets crashed when many instances go into the queue stage. The system even crashes and sometimes restarts automatically when the load on the server increases. We had to develop a separate software for this and maintain the same.
  • We cannot manipulate the data during run time. It is difficult to develop user-interfaces with complex functionality.
  • In order to consume external services that follow HTTP protocol, we need to use IDE for that, and consuming services from IDE takes a lot of time to give a response.
Anonymous | TrustRadius Reviewer

MS SharePoint / SQL

  • It is hard to setup and nightmare
  • It requires a of infrastructure, thus it could be costly because of requirement and licensing required for everything to run smoothly
  • If it is not setup and organized properly from the beginning it could be maintenance nightmare
  • It is hard to have "test" environment to do patches or similar
Anonymous | TrustRadius Reviewer

Likelihood to Renew

IBM BPM

IBM BPM 8.0
Based on 4 answers
This particular decision will be made by other people. Overall IBM BPM is the best BPM engine that I have worked with. It is implemented at our company and IT and business are already somewhat familiar with it. Therefore if asked I will recommend renewal as long as the price is reasonable.
Anonymous | TrustRadius Reviewer

MS SharePoint / SQL

MS SharePoint / SQL 8.8
Based on 7 answers
This was a long-term buy-in from a corporate perspective, to remain in the SharePoint space. Migration is certainly possible, which is good for planning and having options further out. At this point, the only planned migration is to eventually move the architecture up to SharePoint/SQL 2013. At that point, we will be able to leverage some greater efficiencies, some enhanced content design and management features, and some more current social features. It is well worth a full consideration in any shop looking at a new implementation of or migration to SharePoint (although you will probably be considering 2013 versions or beyond in those discussions), but the platform should be a strong competitor to any alternatives. Realizing the capability of a fully-branded and customized website was not part of the original choice for the architecture at Lincoln, but seeing it implemented and functioning now with this capacity far beyond original expectations has certainly cemented plans to continue using it.
Tim Ritter | TrustRadius Reviewer

Usability

IBM BPM

IBM BPM 8.0
Based on 2 answers
• The system is easy enough to use but, by definition, is a complex tool. However, they have done a good job generally balancing tool complexity / capability with usability. When comparing to MS Biz Talk, for example, Biz Talk has less functionality but is actually harder to use.
• Software is very flexible. For somebody with the right technical background, it’s quite easy to write some Java code to overcome any hurdles or make the product do what is needed
Anonymous | TrustRadius Reviewer

MS SharePoint / SQL

MS SharePoint / SQL 9.0
Based on 4 answers
Most of the time it is user-friendly, but if you want[ed] to customize it was difficult in the past. Now it is emerging and evolving. From the point of customization, I feel it needs more focus and hard work! Again from the integration view it does not have... [the best] connectivity but [it] needs proper guidance.
Harish Engolkar | TrustRadius Reviewer

Support Rating

IBM BPM

IBM BPM 8.0
Based on 2 answers
Issues can be raised through tickets and it works based on the priority of the issue. The Support Team response is also good and the solution is provided in a short span of time. In a case where the issue is serious, they try to find out the root cause and provide an alternative for it.
Anonymous | TrustRadius Reviewer

MS SharePoint / SQL

MS SharePoint / SQL 9.5
Based on 4 answers
It's been fantastic in terms of Premier Support so far. If there is an issue and if you report if the product has an issue, they will act upon it immediately. In some cases, if you design/develop something using the platform, Microsoft appreciates it and... publishes it on their public website. But you have to wait for some time if it is a non-Premier Support issue as you may experience delays.
Harish Engolkar | TrustRadius Reviewer

In-Person Training

IBM BPM

IBM BPM 9.0
Based on 1 answer
• Attended on premise sysadmin training for 4 days, 8 hours per day. Although further follow-up training was available, I never felt the need to go back. Training was very hands-on with real modeling (rather than just following a manual). Very effective.
Anonymous | TrustRadius Reviewer

MS SharePoint / SQL

No score
No answers yet
No answers on this topic

Implementation Rating

IBM BPM

IBM BPM 9.0
Based on 1 answer
• Very satisfied – not too difficult at all.
• We had a consultant available as part of our contract, but we didn’t really need to use (except for some advice on ActiveDirectory and single sign-on)
Anonymous | TrustRadius Reviewer

MS SharePoint / SQL

MS SharePoint / SQL 7.0
Based on 2 answers
Not implemented in best practice way, there are many customizations
Vadim Malkin | TrustRadius Reviewer

Alternatives Considered

IBM BPM

Pega Pega is a comprehensive suite which offers a unique theme of BPM development in the market. A no-coding approach based on rules with inheritance makes Pega a very powerful product. However Pega, falls short on integration centric capabilities and very rigid to customize. On the other hand IBM comes with array of products which suits needs of varying degree. Advanced integration is solved by BPEL Process Server which has support for state based patterns and mediation. Dynamic rules and event management can be solved with WODM, Cloud to on-premise connectivity with Cast Iron, Enterprise gateway and security usecases with DataPower, Social BPM with IBM BPM , WODM, mobify with Worklight.Pega has a little bit of eveything here and there. It solves the dynamic rule management, brings out the flavor of Social BPM and mobility with Antenna ( I guess) and predictive analytics as well in one single suite. There are certain usecases which needs to have a little bit of everything, however this little bits and pieces of functionality when its blows, Pega would have problems to scale. With IBM its a bit nightmare to maintain a variety of technologies, however you can wish to go for one without the other and go for something only when you truly need it.Pega vs IBMIts difficult to pick a winner. In nutshell when you want a full scale BPM with rich integration capabilities go for IBM BPM. On the other hand if you hava mature integration capability already, Pega can yield quick results for you as well. Pega's strength is its methodology. IBM BPM's strength is integration. Actually you can't go wrong with both in terms of implementation. My strong recommendation is to invest time to process analysis and pick a good vendor to support consulting and implementation.
Prasanna Selvaraj | TrustRadius Reviewer

MS SharePoint / SQL

I have used both Google Drive and Zoho Docs which seem similar to MS SharePoint. The main differences I noticed as a user is that the user interfaces in both Google Drive and Zoho Docs were much more intuitive and they were much easier to navigate than MS SharePoint. There are a lot more things that you can do with MS SharePoint, but for a smaller company, it may not be worth the investment.
Anonymous | TrustRadius Reviewer

Scalability

IBM BPM

IBM BPM 10.0
Based on 1 answer
It scales from small team interactions to business processes serving thousands of employees, as well as straight-through-processing needs that go well beyond. Of course, scale is always in the eye of the beholder, but IBM BPM does a good job of giving you all of the hooks, APIs, and data that you need to take on whatever scaling approaches you need to meet the load
Scott Francis | TrustRadius Reviewer

MS SharePoint / SQL

No score
No answers yet
No answers on this topic

Return on Investment

IBM BPM

  • It has added value to the upper management to give visibility into what is happening at any time in the enterprise.
  • Boosted employee morale because it gives them all the information to work the case/task in a single location.
  • Identifies bottlenecks and improves the turnover.
Keshava Murthy B S | TrustRadius Reviewer

MS SharePoint / SQL

  • I've installed SharePoint in many different industries and each industry has seen greater collaboration among their teams both locally and nationally. The ability to collaborate more efficiently has reduced the need to have employees centrally located.
  • Companies which have used SharePoint in a end user training portal have had great ROI, since they can create the content once and share with all their users who subscribe to their training service. The web content management aspect of SharePoint is a very helpful feature.
Anonymous | TrustRadius Reviewer

Pricing Details

IBM BPM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

MS SharePoint / SQL

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

IBM BPM
8.0
MS SharePoint / SQL
8.7

Likelihood to Renew

IBM BPM
8.0
MS SharePoint / SQL
8.8

Usability

IBM BPM
8.0
MS SharePoint / SQL
9.0

Support Rating

IBM BPM
8.0
MS SharePoint / SQL
9.5

In-Person Training

IBM BPM
9.0
MS SharePoint / SQL

Implementation Rating

IBM BPM
9.0
MS SharePoint / SQL
7.0

Scalability

IBM BPM
10.0
MS SharePoint / SQL

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