What users are saying about
39 Ratings
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Score 8 out of 100
1 Rating
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Score 9 out of 100

Likelihood to Recommend

IBM Cloud File Storage

It is well suited if you are already aware of how to use cloud file storage systems, but if you are new to it, IBM is not a very beginner-friendly platform to get started. I had many troubles getting started. I felt other cloud providers had better documentation and tutorials to get started.
Prasad Kumkar | TrustRadius Reviewer

LightEdge

OnRamp is great for medium or large size companies that need to organize information in a way that is easily accessible. It is not great for small companies who don't have a lot of customers.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Infrastructure-as-a-Service (IaaS)

IBM Cloud File Storage
7.7
LightEdge
8.0
Service-level Agreement (SLA) uptime
IBM Cloud File Storage
8.7
LightEdge
Dynamic scaling
IBM Cloud File Storage
8.3
LightEdge
Elastic load balancing
IBM Cloud File Storage
8.2
LightEdge
Pre-configured templates
IBM Cloud File Storage
6.9
LightEdge
8.0
Monitoring tools
IBM Cloud File Storage
7.8
LightEdge
Pre-defined machine images
IBM Cloud File Storage
6.7
LightEdge
Operating system support
IBM Cloud File Storage
8.3
LightEdge
Security controls
IBM Cloud File Storage
8.8
LightEdge
Automation
IBM Cloud File Storage
5.5
LightEdge

Pros

IBM Cloud File Storage

  • Simple file system sharing
  • Lots of storage space (up to 12 TB)
  • Choice of performance (up to 10 IOPS/GB)
  • Simple interface to order more storage
  • Quick interface to allow more servers to share the file store
  • Security - only allows access from specified server(s)
Anonymous | TrustRadius Reviewer

LightEdge

  • OnRamp does a great job at pulling up specific contact information about our donors
  • OnRamp allows for us to find detailed payment information regarding postings to our general ledger
  • It is very easy to run various reports with OnRamp
Anonymous | TrustRadius Reviewer

Cons

IBM Cloud File Storage

  • Sometimes support is a little unhelpful.
  • It'd be interesting to see year based models with ease of increment.
  • There should be more help towards picking storage.
Anonymous | TrustRadius Reviewer

LightEdge

  • I hear complaints from our donations department on how extractions can be difficult at times when pulling multiple years information
  • OnRamp can make room for improvement by allowing us to make changes from an admin standpoint on how we pull up certain reports
Anonymous | TrustRadius Reviewer

Support Rating

IBM Cloud File Storage

IBM Cloud File Storage 8.8
Based on 9 answers
I just had one issue requiring contacting the support. People were very friendly and helpful. I cannot rate better because I have not been exposed to other similar situations (just had one single issue in 6 months), and cannot rate lower because this proves that IBM is trustworthy. I think it is fair.
Nicolas Hubert | TrustRadius Reviewer

LightEdge

No score
No answers yet
No answers on this topic

Implementation Rating

IBM Cloud File Storage

IBM Cloud File Storage 8.0
Based on 4 answers
Our contact at IBM helped the entire company roll out with the cloud and it really helped. They were available all the time to answer any questions, adn troubleshoot any hiccups along the way. Most of our issues were use error, and they never got frustrated and were always willing to help
Anonymous | TrustRadius Reviewer

LightEdge

No score
No answers yet
No answers on this topic

Alternatives Considered

IBM Cloud File Storage

IBM Cloud File Storage stacks up fairly well against the competitors as their service offerings and pricing are very similar. It is all based on your organization's use and size, which will determine which solution will work best for you and your organization.
Anonymous | TrustRadius Reviewer

LightEdge

OnRamp is much easier to use then Financial Edge with its user-friendly interface. Financial Edge seems dated and is much more complicated when running reports.
Anonymous | TrustRadius Reviewer

Return on Investment

IBM Cloud File Storage

  • They've had growing pains, which has resulted in outages.
  • File storage saved us a lot of time getting the shared storage we needed.
John Reeve | TrustRadius Reviewer

LightEdge

  • OnRamp saves us time on retrieving data
  • OnRamp helps us organize payment information and makes it easily accessible for users
  • The security of using OnRamp is the best investment a company can make.
Anonymous | TrustRadius Reviewer

Pricing Details

IBM Cloud File Storage

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

LightEdge

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

IBM Cloud File Storage
8.3
LightEdge
9.0

Support Rating

IBM Cloud File Storage
8.8
LightEdge

Implementation Rating

IBM Cloud File Storage
8.0
LightEdge

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