What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
196 Ratings

IBM Watson Media's Video Streaming

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
196 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.7 out of 101

Likelihood to Recommend

IBM Watson Media's Video Streaming

This software is ideal for any size church. The ability to purchase a modest number of viewer-hours per month for a reasonable cost (no-ads) is hugely important for non-profit organizations. Being able to live-stream, record and watch from the archives is also great. Finally, the chat room allows for a more interactive experience than traditional tv broadcasting.
Beth Jinkerson profile photo

Feature Rating Comparison

Video Marketing

IBM Watson Media's Video Streaming
6.1
Lead generation
IBM Watson Media's Video Streaming
6.4
Video personalization
IBM Watson Media's Video Streaming
7.0
eCommerce
IBM Watson Media's Video Streaming
4.5
Support for advertisements
IBM Watson Media's Video Streaming
5.5
Video SEO
IBM Watson Media's Video Streaming
6.8
Integration to Marketing Automation
IBM Watson Media's Video Streaming
6.3

Video Platform Integrations

IBM Watson Media's Video Streaming
7.5
Integration to Salesforce.com
IBM Watson Media's Video Streaming
6.4
Integration to LMS
IBM Watson Media's Video Streaming
8.7

Video Security

IBM Watson Media's Video Streaming
8.4
Video access controls
IBM Watson Media's Video Streaming
8.6
User management
IBM Watson Media's Video Streaming
8.0
Video link sharing
IBM Watson Media's Video Streaming
8.8
Internal video
IBM Watson Media's Video Streaming
7.8
External video
IBM Watson Media's Video Streaming
8.9

Video Player

IBM Watson Media's Video Streaming
7.7
Player customization
IBM Watson Media's Video Streaming
6.2
Embedded videos
IBM Watson Media's Video Streaming
7.9
Video quality / Bandwidth controls
IBM Watson Media's Video Streaming
9.2
Mobile compatibility
IBM Watson Media's Video Streaming
7.3

Video Analytics

IBM Watson Media's Video Streaming
6.9
A/B testing
IBM Watson Media's Video Streaming
5.8
Streaming quality reports
IBM Watson Media's Video Streaming
7.7
Per viewer tracking
IBM Watson Media's Video Streaming
7.3
Per video tracking
IBM Watson Media's Video Streaming
7.4
Video analytics dashboard
IBM Watson Media's Video Streaming
6.3

Video Hosting, Management & Storage

IBM Watson Media's Video Streaming
7.7
On-Demand video
IBM Watson Media's Video Streaming
7.3
Live streaming
IBM Watson Media's Video Streaming
9.3
Impact of streaming on network
IBM Watson Media's Video Streaming
7.4
Video upload & format support
IBM Watson Media's Video Streaming
7.3
Video library / File management
IBM Watson Media's Video Streaming
8.1
Video portal
IBM Watson Media's Video Streaming
6.9

Video Engagement

IBM Watson Media's Video Streaming
6.8
Audience polling
IBM Watson Media's Video Streaming
6.2
Audience Q&A / Live chat
IBM Watson Media's Video Streaming
7.2
Video comments
IBM Watson Media's Video Streaming
6.8

Pros

IBM Watson Media's Video Streaming

  • It allows us to stream without special equipment. We mainly use our phones.
  • The quality of the videos is amazing and I love the fact that videos auto-save and you can download and edit them for later.
  • The program allows you to create playlists so that we can stream on our online channel 24/7
LeShawnda Fitzgerald profile photo

Cons

IBM Watson Media's Video Streaming

  • The user interface is pretty good, but it definitely needs some improvements to help organize videos better, and request online restoration of videos that have been taken offline.
  • As far as I can tell, new features haven't been added since UStream was acquired by IBM. It seems like development has been paused, or focused on back-end improvements that we as users simply don't see. Would like to see some new improvements being made, especially at this price point.
  • The mobile viewing window lacks options and cannot detect device orientation. So I embed a video on a page that I can publish through an app, but then the viewing window does not orient correctly, without some complicated JavaScript that I personally have to write. This is an example of a feature that IBM should make and have part of the viewer window platform. Mobile friendly is essential in this day and age.
Derek Hoiem profile photo

Likelihood to Renew

IBM Watson Media's Video Streaming

IBM Watson Media's Video Streaming 8.8
Based on 8 answers
If our needs change, we will re-evaluate the features we require with Ustream and other competitors.
Michael Coates profile photo

Usability

IBM Watson Media's Video Streaming

IBM Watson Media's Video Streaming 8.4
Based on 62 answers
Ustream has a very easy to use interface as well as multiple articles explain the methods and procedure involved in properly utilizing their services. This is very important to the house of worship market, as organizations like ours are often utilizing volunteer to help produce our content. While simple on the surface, the platform has great depth in its customization and tracking abilities. This allows a power user, such as myself, to dig deep beneath the surface of the main settings and create the streaming experience I want to showcase.
Kevin Ford profile photo

Reliability and Availability

IBM Watson Media's Video Streaming

IBM Watson Media's Video Streaming 9.0
Based on 3 answers
We did not have any issues during testing or broadcast.
Michael Coates profile photo

Performance

IBM Watson Media's Video Streaming

IBM Watson Media's Video Streaming 8.5
Based on 3 answers
The web and mobile applications loaded and streamed flawlessly.
Michael Coates profile photo

Support

IBM Watson Media's Video Streaming

IBM Watson Media's Video Streaming 7.1
Based on 8 answers
We funded 'white glove' service as our timelines were tight and our needs were well-defined. Tier 1 and Tier 2 support were able to help us get up and running in shorter order than we would have on our own. Documentation on the eCDN product had gaps, increasing the time to resolve and created concerns about success.
Michael Coates profile photo

Implementation

IBM Watson Media's Video Streaming

IBM Watson Media's Video Streaming 8.0
Based on 60 answers
Implementation is tough because there are so many different ways clients are expecting content to appear on their platforms. Ustream video embeds have been a good solution in areas where direct integrations are not available. But, this is an area for improvement in the case of LMS and marketing integrations. On the broadcast side, embed codes work well because we use them with CMS systems that provide their own library and user management.
Cale J. Rogers profile photo

Alternatives Considered

IBM Watson Media's Video Streaming

Because Ustream has become such a popular service, there are many more that have followed after it. You can find a variety of similar options that might have more customization or a lower price tag. However, the scalability and reputation this platform has achieved will keep my company coming back for more
Zachary Smith profile photo

Scalability

IBM Watson Media's Video Streaming

IBM Watson Media's Video Streaming 8.1
Based on 3 answers
IBM global network.
Michael Coates profile photo

Return on Investment

IBM Watson Media's Video Streaming

  • Positive impact - we have a wider range of users to reach. Our staff is trained well using video streaming and montage.
  • Negactive impact - none.
Tomek Turba profile photo

Pricing Details

IBM Watson Media's Video Streaming

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Add comparison