What users are saying about
105 Ratings
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Score 8.7 out of 101

Likelihood to Recommend

IBM Watson Media's Video Streaming

Any organization that needs to distribute and interact with live internet broadcasts will find that Ustream meets a majority of their needs. Their level of customer support and quality has been second to none for our needs. Also, their interface can be very simple to use, resulting in volunteers being able to use the system. The only setback, specifically for house of worship markets, is that this power and ease of use comes at a price. Ustream, at the enterprise level, can be very expensive. This price made sense for our organizations, but I can understand if it is far outside of the reach for many in the house of worship market.
Kevin Ford profile photo

Feature Rating Comparison

Video Marketing

IBM Watson Media's Video Streaming
6.8
Lead generation
IBM Watson Media's Video Streaming
6.8
Video personalization
IBM Watson Media's Video Streaming
7.7
eCommerce
IBM Watson Media's Video Streaming
6.0
Support for advertisements
IBM Watson Media's Video Streaming
6.5
Video SEO
IBM Watson Media's Video Streaming
7.5
Integration to Marketing Automation
IBM Watson Media's Video Streaming
6.2

Video Platform Integrations

IBM Watson Media's Video Streaming
7.4
Integration to Salesforce.com
IBM Watson Media's Video Streaming
6.4
Integration to LMS
IBM Watson Media's Video Streaming
8.5

Video Security

IBM Watson Media's Video Streaming
7.9
Video access controls
IBM Watson Media's Video Streaming
7.3
User management
IBM Watson Media's Video Streaming
7.8
Video link sharing
IBM Watson Media's Video Streaming
8.5
Internal video
IBM Watson Media's Video Streaming
7.6
External video
IBM Watson Media's Video Streaming
8.3

Video Player

IBM Watson Media's Video Streaming
7.8
Player customization
IBM Watson Media's Video Streaming
6.8
Embedded videos
IBM Watson Media's Video Streaming
7.9
Video quality / Bandwidth controls
IBM Watson Media's Video Streaming
8.3
Mobile compatibility
IBM Watson Media's Video Streaming
8.3

Video Analytics

IBM Watson Media's Video Streaming
6.5
A/B testing
IBM Watson Media's Video Streaming
5.9
Streaming quality reports
IBM Watson Media's Video Streaming
6.3
Per viewer tracking
IBM Watson Media's Video Streaming
6.5
Per video tracking
IBM Watson Media's Video Streaming
6.8
Video analytics dashboard
IBM Watson Media's Video Streaming
7.1

Video Hosting, Management & Storage

IBM Watson Media's Video Streaming
7.6
On-Demand video
IBM Watson Media's Video Streaming
8.0
Live streaming
IBM Watson Media's Video Streaming
8.7
Impact of streaming on network
IBM Watson Media's Video Streaming
7.8
Video upload & format support
IBM Watson Media's Video Streaming
7.5
Video library / File management
IBM Watson Media's Video Streaming
7.1
Video portal
IBM Watson Media's Video Streaming
6.3

Video Engagement

IBM Watson Media's Video Streaming
7.0
Audience polling
IBM Watson Media's Video Streaming
7.0
Audience Q&A / Live chat
IBM Watson Media's Video Streaming
7.1
Video comments
IBM Watson Media's Video Streaming
6.9

Pros

IBM Watson Media's Video Streaming

  • Ustream is easy to deploy and manage in 24/7 video streaming scenarios. The analytics module has been helpful to provide feedback to sales and marketing teams about the success of event campaigns. The live content works everywhere with no interruptions and we have received a lot of positive feedback from viewers about there hight quality of the video playback.
  • Offline playlists are a powerful and unique feature of the Ustream platform. When our headend is down, we love the fact that Ustream continues playback of programmed content to keep viewers engaged until while we work on returning service. This workflow also works well to support one-time live events such as pre-game shows.
  • Channel management is easy and offers a lot of powerful options. After the success of the 24/7 CTV live video broadcast, the station manager for KCSU wanted to set up a live video broadcast DJ channel. I was able to set up a new channel and configure a camera encoder in the booth in less than a day.
  • Live chat and social stream interactions are also a helpful feature. I have worked with our academic program managers to provide live feedback from online students during lesson events. Providing support for both broadcast and classroom needs speaks to the flexibility of the platform.
Cale J. Rogers profile photo

Cons

IBM Watson Media's Video Streaming

  • Editing functionality in the web based editor is still limited to basic trimming of video length. Would love to be able to add chaptering, transitions, and even import clips for splicing.
  • The uStream producer app required a separate purchase - which was totally worth it, but wished those features were included in the free programs. Their free version is fine for basics but the producer was top notch.
  • Transitioning from uStream basic to Align required a manual download and re-upload of all our content - that transition could have been much smoother
No photo available

Likelihood to Renew

IBM Watson Media's Video Streaming

IBM Watson Media's Video Streaming 8.9
Based on 2 answers
If our needs change, we will re-evaluate the features we require with Ustream and other competitors.
Michael Coates profile photo

Usability

IBM Watson Media's Video Streaming

IBM Watson Media's Video Streaming 8.2
Based on 61 answers
It works great for us. There were occasional service outages, but actually recording, editing, and sharing video was incredibly easy. It has gotten better over time as well - with simpler menus and easier tools.
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Reliability and Availability

IBM Watson Media's Video Streaming

IBM Watson Media's Video Streaming 8.2
Based on 1 answer
We did not have any issues during testing or broadcast.
Michael Coates profile photo

Performance

IBM Watson Media's Video Streaming

IBM Watson Media's Video Streaming 8.2
Based on 1 answer
The web and mobile applications loaded and streamed flawlessly.
Michael Coates profile photo

Support

IBM Watson Media's Video Streaming

IBM Watson Media's Video Streaming 9.0
Based on 2 answers
We funded 'white glove' service as our timelines were tight and our needs were well-defined. Tier 1 and Tier 2 support were able to help us get up and running in shorter order than we would have on our own. Documentation on the eCDN product had gaps, increasing the time to resolve and created concerns about success.
Michael Coates profile photo

Implementation

IBM Watson Media's Video Streaming

IBM Watson Media's Video Streaming 7.8
Based on 60 answers
It was very easy for us to implement on our end. The integration with SAML was quick and easy; and once we had the applications installed recording video required no training.The only issues we ran into were technical on our end - on the equipment actually being used to record (microphones and video cameras); no problems with uStream
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Alternatives Considered

IBM Watson Media's Video Streaming

Because Ustream has become such a popular service, there are many more that have followed after it. You can find a variety of similar options that might have more customization or a lower price tag. However, the scalability and reputation this platform has achieved will keep my company coming back for more
Zachary Smith profile photo

Scalability

IBM Watson Media's Video Streaming

IBM Watson Media's Video Streaming 8.2
Based on 1 answer
IBM global network.
Michael Coates profile photo

Return on Investment

IBM Watson Media's Video Streaming

  • Higher video quality than Skype for Business or public products.
  • More user counts than our Skype for Business.
Michael Coates profile photo

Pricing Details

IBM Watson Media's Video Streaming

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details
Video Streaming edition is available for purchase via credit card online (or via IBM salesperson if needs exceed those outlined in the online plans): https://video.ibm.com/platform/plans Enterprise Video Streaming edition must be purchased from an IBM salesperson: https://info.video.ibm.com/IBM-Watson-Media-Contact.html

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