Likelihood to Recommend If you are sharing private information like contracts for designs and designs that aren't meant to be shared only with one client, the platform is very secure
Read full review I honestly cannot recommend this tool enough. Opal is such a valuable tool for brand content creators and there is nothing like it available. If you're serious about content marketing and have a need to find ways to collaborate, plan and provide more visibility among teams, then Opal really is the only way to go. One more thing that's not being mentioned: The tool is simply amazing but it's only as amazing is the team behind the tool. Their customer support and willingness to quickly be in touch when needed is a key feature within itself. Seriously, such a good team of people.
Read full review Pros Huddle allows users to use the native document file types. For example, Word files are still in a Word, not a "Huddle" file version. Huddle workspaces are invitation-only. If someone should not be in the workspace, they will not be invited and provided access to the documents. Or, they can be removed from the workspace if needed. Communication about documents is located with the documents in a discussion thread under the document preview. Thus, email inbox clutter can be limited. Read full review Content planning: you can look at one asset and see how it is being used across multiple channels by multiple teams. Content collaboration: it is really easy to see what other people and teams are contributing to an asset, or how they are using it. We can also duplicate content that was created by another team to use as a starting point in our own content collaboration. High level/big picture overview: Opal allows us to see content that is being created, planned and scheduled very easily; it goes beyond social content (which we can also see in Sprinklr) to show us content created across multiple channels. Read full review Cons More pricing options would have been nicer. Read full review No publishing capabilities, for the most part. No analytics tie-ins. Rather pricey. Requires someone to really manage the structure in order to keep the tool organized and use it effectively. When this is done right, though, it's worthwhile. Read full review Alternatives Considered Sharepoint is very flexible, but very clunky and slow when all one needs is a quick document management solution.
M-Files is a great, rich document management system, but until recently focussed less on the collaboration piece.
Read full review You get for what you paid for. Opal has more features
Read full review Return on Investment This has made it a lot easier for remote workers to access important documents without needing to use the VPN at home (which does not always work). It clearly shows who updated the last document and when so it is clear who you need to ask if you have questions or something. We have used it in client settings, so this saves money as we do not need to request a separate client laptop or VPN token. Read full review Opal allows for more discipline in marketing as teams are better aligned on messaging and big moments. Opal cuts down on communication breakdowns and mistakes, which in the end leads to more happy customers. I think Opal provides the team with more confidence as everyone is on the same page. With everything in one place rather than communications being lost in emails, etc., everyone is more efficient and can work knowing that there is one source of truth. Read full review ScreenShots Ideagen Huddle Screenshots