Infor CRM delivers tools for individuals, teams, and companies focused on increasing sales performance and the insights to optimize sales, marketing, and service strategy and execution. Infor CRM provides sales teams with rich customer information from interactions and transactions across the business and accommodates the modern flexible workforce with multiple access methods. Robust process automation capabilities enable efficiencies and the application of best practices across sales…
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Pricing
Infor CRM
Editions & Modules
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Pricing Offerings
Infor CRM
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes
Entry-level Setup Fee
No setup fee
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Community Pulse
Infor CRM
Considered Both Products
Infor CRM
Verified User
Executive
Chose Infor CRM
Front doesn't do ticketing, while Infor does. I could actually use Front with Infor as it handles the client communication very well.
We selected INFOR CRM over Salesforce simply because it was affordable and didn't have so many 'bells & whistles' that Salesforce has that we were not using. We didn't realize that the compatibility with upgrades were going to be such an issue.
Because we are consultants, it's usually the clients which have made the decision to go with Infor CRM, but when they come to us for recommendations, Infor CRM is not typically what we would recommend unless there is a very specific fit to the client (i.e. they used to use ACT …
SaesLogix lacks some of the built in dashboard and report development simplicity that could improve it. The user interface in SalesLogix is more stark and less user friendly. In my experience, SaleLogix is much slower on click to click basis than Salesforce.com.
Infor CRM performs very well against all three of the CRMs I have used and worked with in the past. As customizable as you need, or out of the box features that can be used immediately, Infor CRM is a good choice; especially for businesses with sales teams that aren't well …
Infor CRM is a great product. It is among the best of the best. MS Dynamics may be better for most as it too has made a lot of great improvements. However, Infor CRM's UI seems to be the easiest to use. It allows our users to get in and get out quickly.
As the admin, the ability to make simple changes with Infor is much more diffcult and mistakes are easily made. The back help support and training materials for Infor is severly lacking vs any other CRM product i have used in the past. I will say the support piece does seem to …
Price, support, ease of use, integration. Features were consistent with our goals. We wanted a system that could be used to unify disparate data across the company. The cost of implementation, servers, licensing, maintenance and consulting fees were competitive. We used a …