Infor M3 vs. Infor Supply Chain Management

Manufacturing: Infor M3 is designed specifically for manufacturers and provides robust production planning and supply chain management features. The software can help optimize production processes, improve inventory management, and automate purchasing and order fulfillment.Distribution: Infor M3 offers advanced supply chain management capabilities, including inventory management and order tracking, making it an ideal solution for distribution companies.Large Organizations: Infor M3 is a scalable solution that can accommodate the needs of large organizations with complex supply chain and production requirements. The software's modular design allows organizations to customize their implementation to their specific needs.Global Operations: Infor M3 provides multi-language and multi-currency support, making it a suitable solution for organizations with global operations.

For any company that creates purchase orders to receive parts, inventory, or any type of order, Lawson Supply Chain Management is a great tool to help automate the ability to approve and reject orders and allows users to be able to track orders much quicker. Typical types of customers that can benefit are hospitals, retail, and the public sector to name a few.

Incentivized

• Very stable product. Some of its weaknesses are also its strengths. The lack of web services seems to actually increase stability.
• No software vendor in this space is perfect. Lawson does perform as advertised.
• Again, a weakness of this (limited functionality) is a hidden strength as well. In software there is a complexity/feature tradeoff. Where Lawson lacks in features, it does give you a more simple setup for your organization.

Incentivized

• Automation approval flow is by far the best feature as it allows a user to set their own checkpoints and users to approve and reject orders.
• Being able to track and find orders in the system makes it a robust application to allow for quicker delivery and receipt of POs. At the same time it helps vendors get paid quicker since everything can be tracked quicker.
• User interface built for end users who do not go into Lawson everyday. This interface shows only what a requester would require to place an order similar to Amazon.

Incentivized

• Not intuitive at all, difficult to learn.
• System is archaic, seems to be largely unchanged since the early 2000's.
• Reports are all in PDF form, which for financial reporting purposes is tedious to turn back into Excel sheets.

Incentivized

• The User Interface that everyday SCM users access is out of date and needs updating. Luckily in version XI the entire user experience is being enhanced to fix this issue.
• Tracking of POs and Receipts and invoices are difficult for end users to research. They usually would require lawson access and/or need to get a buyer involved. Luckily there are third party companies that built add-ons for lawson to allow end users to track this info.
• Out of the box reporting doesn't have a great look to it. Many folks from finance do not like the appearance of the reports. Again Lawson has finally listened and now allows users to customize the look of those reports.

Incentivized

This is a highly configurable product. Where all available support provided by [Information] is very good and exceeds our expectations! The investment in this product by Infor continues to be significant and is showing results! Infor is going a long way and is here to stay! No doubt about that!

Incentivized

The support is satisfactory, given the large user base of the product. We had no issues to meet our reporting deadlines with Lawson. The organizational support team internally are well trained and hence only on exceptional basis issues are escalated to Lawson support team. We had no negative experience so far with the support of Lawson.

Incentivized

Lawson is comparable to the other ERP's I have used. Similar functionality and interface. Usability is comparable.

Incentivized

Lawson SCM has been the leader in the space for a while. All of the new competitors don't have enough experience or enough customers to fully understand the needs of our company. Lawson continues to work with their customers for ideas on new enhancements and is evident in the latest offering with a redesign of how SCM makes it easier to track and automate the SCM part of the business

Incentivized

• I wish Infor M3 (formerly Lawson Intentia) were more detailed. But, this actually may be a weakness of my employer and not Infor M3 (formerly Lawson Intentia).

Incentivized

• As a customer of the tool it allowed for quicker responses when issues came up. It allowed for quick feedback and issue resolution since everything could be tracked.
• The ability to add images into the application allows for better use of the tool as both buyers, vendors, and the AP Department can gain advantages from the built in imaging allowed for users.
• Approval flows allows for custom tailoring for what kind of expense goes to which people for approval. This makes getting orders approved easier and more concise.

Incentivized