Intercom vs. MassMailer
Intercom vs. MassMailer
Product | Rating | Most Used By | Product Summary | Starting Price |
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Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat | |
MassMailer | N/A | Mass Mailer is an email marketing solution built to eliminate mass email limitations in Salesforce. | $999 10 hours of support |
Intercom | MassMailer | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | Ask for a special discount for Higher Ed and Non-Profit organizations. Volume discount available. All prices in USD. price is per month, 10% discount with annual billing | ||||||||||||||
More Pricing Information |
Intercom | MassMailer | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Intercom | MassMailer | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Mad Mimi Score 10.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | VerticalResponse Score 10.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Emma by Marigold Score 8.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Intercom | MassMailer | |
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Likelihood to Recommend | 9.0 (261 ratings) | - (0 ratings) |
Likelihood to Renew | 8.9 (19 ratings) | - (0 ratings) |
Usability | 8.8 (169 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 9.1 (1 ratings) | - (0 ratings) |
Support Rating | 7.1 (10 ratings) | - (0 ratings) |
Online Training | 8.1 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.5 (5 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Intercom | MassMailer | |
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Likelihood to Recommend | Intercom | Mansa Systems LLC No answers on this topic |
Pros | Intercom | Mansa Systems LLC No answers on this topic |
Cons | Intercom | Mansa Systems LLC No answers on this topic |
Likelihood to Renew | Intercom | Mansa Systems LLC No answers on this topic |
Usability | Intercom | Mansa Systems LLC No answers on this topic |
Reliability and Availability | Intercom | Mansa Systems LLC No answers on this topic |
Performance | Intercom | Mansa Systems LLC No answers on this topic |
Support Rating | Intercom | Mansa Systems LLC No answers on this topic |
Online Training | Intercom | Mansa Systems LLC No answers on this topic |
Implementation Rating | Intercom | Mansa Systems LLC No answers on this topic |
Alternatives Considered | Intercom | Mansa Systems LLC No answers on this topic |
Return on Investment | Intercom | Mansa Systems LLC No answers on this topic |
ScreenShots | Intercom Screenshots |