Knowmax vs. Sprinklr Service
Knowmax vs. Sprinklr Service
Product | Rating | Most Used By | Product Summary | Starting Price |
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Knowmax | N/A | Knowmax is a knowledge management software for customer support agents to provide better customer service as well as self-service when being deployed at digital channels like website, Apps, and chatbots. Features like interactive decision trees, Knowledgebase, Pictorial Guides, Chatbots, and Learning Management system help support agents as well as the customer itself to get the query resolution in no time. | N/A | |
Sprinklr Service | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand on their preferred channel for a consistent brand experience. Empowers agents with unified/360 customer view and… | $249 per month per seat |
Knowmax | Sprinklr Service | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | Omnichannel Automation, AI and Insights Reporting | ||||||||||||||
More Pricing Information |
Knowmax | Sprinklr Service | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Knowmax | Sprinklr Service | |
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Small Businesses | Notion Score 8.8 out of 10 | CloudTalk Score 9.4 out of 10 |
Medium-sized Companies | Tridion Score 9.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Tridion Score 9.0 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Knowmax | Sprinklr Service | |
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Likelihood to Recommend | - (0 ratings) | 8.4 (25 ratings) |
Likelihood to Renew | - (0 ratings) | 7.5 (7 ratings) |
Usability | - (0 ratings) | 8.0 (3 ratings) |
Availability | - (0 ratings) | 9.9 (3 ratings) |
Performance | - (0 ratings) | 9.9 (3 ratings) |
Support Rating | - (0 ratings) | 9.1 (10 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (2 ratings) |
Knowmax | Sprinklr Service | |
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Likelihood to Recommend | Knowmax No answers on this topic | Sprinklr |
Pros | Knowmax No answers on this topic | Sprinklr |
Cons | Knowmax No answers on this topic | Sprinklr |
Likelihood to Renew | Knowmax No answers on this topic | Sprinklr |
Usability | Knowmax No answers on this topic | Sprinklr |
Reliability and Availability | Knowmax No answers on this topic | Sprinklr |
Performance | Knowmax No answers on this topic | Sprinklr |
Support Rating | Knowmax No answers on this topic | Sprinklr |
In-Person Training | Knowmax No answers on this topic | Sprinklr |
Implementation Rating | Knowmax No answers on this topic | Sprinklr |
Alternatives Considered | Knowmax No answers on this topic | Sprinklr |
Return on Investment | Knowmax No answers on this topic | Sprinklr |
ScreenShots |