ClinLab LIS vs. LabVantage

Like I stated previously I think their support was really beneficial. They could provide insight that we were missing and could help us right away! When we faced glitches they were there to walk us through each step so we were up and running again. That makes a world of difference!

Incentivized

Probably better suited for true lab users. It is less suited for managing data requests. Most departments in our organization have abandoned allowing customers to enter their own requests because it is too complex and cumbersome.

Incentivized

• Our research associates are using it in demo labs as well as in the research areas. The software program was simple when you got on to do one thing, but when needing to do excessive data lookup it became a little glitchy.
• Customer support was always a really strong point with ClinLab! Very helpful.
• It was easy to learn!

Incentivized

• Worked very closely with us on developing the Statement of Work and provided us with a very good roadmap
• Programmers completed the changes and improvements on time.
• The contact for issues that arise on a daily bases is able to work with our people in a very professional basis.

Incentivized

• Documentation could of been better as a function.
• There were glitches that we experienced, but most companies are bound to have that happen.

Incentivized

• The currently LIMS system is web based. Unless you have java programmers on staff that can create new 'workflows', you will pay for the enhanced functionality

Incentivized

We didn’t really have choice to use any other system. We probably would be able to better serve our customers with an issue tracking or help desk system.

Incentivized

• It helped us when we needed it!
• It saved us time instead of doing things manually.

Incentivized

• The system has freed up chemists' time and effectively helped us to grow 12% per year over the past 3 years without adding a chemist FTE

Incentivized