LawPay vs. Thomson Reuters Firm Central

LawPay is well suited as a credit card processing system. It provides security needed to meet company insurance requirements. It is interesting because they have acquired MyCase which is another law case management software that we use, yet some of the functionality of LawPay, specifically Affirm, is not available on MyCase. Ideally it would be great to have all the same functionality on MyCase so we could use that only.

Incentivized

ease of use is a plus but client secure portal alerts need to be made more clearly so that communication flows both ways without delay

Incentivized

• Payment plans through affirm
• Recurring payment schedules
• Ease of use
• Secure payment storage
• Clients are able to make payments on their own using a payment link.

Incentivized

• Time tracking.
• Billing.
• Easy access to Westlaw.

Incentivized

• Cost comparison to competitors
• Customer support and response
• Transparency with pricing

Incentivized

• ease of portal access
• form bank being easier to modify
• integrations with other programs

Incentivized

I have not had to use support

Incentivized

I selected LawPay since they were designed specifically for attorneys and firms. They understand our business and developed their products to meet those business needs.

Incentivized

we actually switched to Clio for better document management and overall billing and accounting features which have worked out very well

Incentivized

• Easier to collect client payments
• Lends credibility to business
• Offers payment options for clients

Incentivized

• Tracking time was positive.
• Cost us money to switch document management systems.
• Loss of time/work product with document management functions.

Incentivized