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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LexisNexis InterAction+

    Score6.9 out of 10
    N/ALexisNexis InterAction is a fully-featuerd customer relationship management (CRM) software.N/A

    YetiForce CRM

    Score9 out of 10
    N/AYetiForce is an open source CRM software. It is a multichannel system that can be tailored to meet the needs of a company. It is equipped with over 100 user modules and 100 admin tools, however, it can also be integrated with third-party libraries to become an even more comprehensive solution, according to the vendor. YetiForce aims to be a free alternative to common paid CRM systems. YetiForce CRM is free to download, use and modify for an unlimited number of users. The software…N/A
    Pricing
    LexisNexis InterAction+YetiForce CRM
    Editions & Modules
    No answers on this topic
    YetiForce CRM
    Free
    Offerings
    Pricing Offerings
    LexisNexis InterAction+YetiForce CRM
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—YetiForceCRM is open source and free. There are no license fees. Free support is provided on GitHub. Paid support and additional services are available in the Marketplace which can be accessed directly from the CRM system.
    More Pricing Information
    Features
    LexisNexis InterAction+YetiForce CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of LexisNexis InterAction+ and YetiForce CRM
    Feature
    LexisNexis InterAction+
    5.1
    1 Ratings
    42% below category average
    YetiForce CRM
    8.6
    1 Ratings
    9% above category average
    Customer data management / contact management8.01 Ratings9.01 Ratings
    Workflow management3.01 Ratings9.01 Ratings
    Territory management3.01 Ratings9.01 Ratings
    Opportunity management5.01 Ratings9.01 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.01 Ratings8.01 Ratings
    Interaction tracking3.01 Ratings8.01 Ratings
    Channel / partner relationship management6.01 Ratings00 Ratings
    Contract management00 Ratings9.01 Ratings
    Quote & order management00 Ratings8.01 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of LexisNexis InterAction+ and YetiForce CRM
    Feature
    LexisNexis InterAction+
    8.7
    1 Ratings
    12% above category average
    YetiForce CRM
    8.0
    1 Ratings
    4% above category average
    Case management8.01 Ratings8.01 Ratings
    Call center management9.01 Ratings8.01 Ratings
    Help desk management9.01 Ratings8.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of LexisNexis InterAction+ and YetiForce CRM
    Feature
    LexisNexis InterAction+
    8.0
    1 Ratings
    3% above category average
    YetiForce CRM
    7.5
    1 Ratings
    3% below category average
    Lead management7.01 Ratings8.01 Ratings
    Email marketing9.01 Ratings7.01 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of LexisNexis InterAction+ and YetiForce CRM
    Feature
    LexisNexis InterAction+
    4.7
    1 Ratings
    48% below category average
    YetiForce CRM
    8.0
    1 Ratings
    4% above category average
    Task management5.01 Ratings9.01 Ratings
    Billing and invoicing management4.01 Ratings7.01 Ratings
    Reporting5.01 Ratings8.01 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of LexisNexis InterAction+ and YetiForce CRM
    Feature
    LexisNexis InterAction+
    4.3
    1 Ratings
    56% below category average
    YetiForce CRM
    7.7
    1 Ratings
    1% above category average
    Forecasting4.01 Ratings8.01 Ratings
    Pipeline visualization4.01 Ratings7.01 Ratings
    Customizable reports5.01 Ratings8.01 Ratings
    Customization
    Comparison of Customization features of LexisNexis InterAction+ and YetiForce CRM
    Feature
    LexisNexis InterAction+
    4.3
    1 Ratings
    56% below category average
    YetiForce CRM
    9.0
    1 Ratings
    16% above category average
    Custom fields4.01 Ratings10.01 Ratings
    Custom objects4.01 Ratings10.01 Ratings
    Scripting environment4.01 Ratings8.01 Ratings
    API for custom integration5.01 Ratings8.01 Ratings
    Security
    Comparison of Security features of LexisNexis InterAction+ and YetiForce CRM
    Feature
    LexisNexis InterAction+
    8.0
    1 Ratings
    5% below category average
    YetiForce CRM
    7.5
    1 Ratings
    11% below category average
    Single sign-on capability8.01 Ratings7.01 Ratings
    Role-based user permissions8.01 Ratings8.01 Ratings
    Social CRM
    Comparison of Social CRM features of LexisNexis InterAction+ and YetiForce CRM
    Feature
    LexisNexis InterAction+
    4.5
    1 Ratings
    50% below category average
    YetiForce CRM
    8.0
    1 Ratings
    6% above category average
    Social data4.01 Ratings8.01 Ratings
    Social engagement5.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of LexisNexis InterAction+ and YetiForce CRM
    Feature
    LexisNexis InterAction+
    5.0
    1 Ratings
    40% below category average
    YetiForce CRM
    -
    Ratings
    Marketing automation5.01 Ratings00 Ratings
    Compensation management5.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of LexisNexis InterAction+ and YetiForce CRM
    Feature
    LexisNexis InterAction+
    5.0
    1 Ratings
    42% below category average
    YetiForce CRM
    8.0
    1 Ratings
    5% above category average
    Mobile access5.01 Ratings8.01 Ratings
    Best Alternatives
    LexisNexis InterAction+YetiForce CRM
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LexisNexis InterAction+YetiForce CRM
    Likelihood to Recommend
    6.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    LexisNexis InterAction+YetiForce CRM
    Likelihood to Recommend
    LexisNexis
    It's well suited to organizations that intend to dedicate the staff to maintaining it as recommended in best practices material. It's much too large and complicated if it's only to be used as an address book and in those cases, a much simpler CRM might work better.
    Incentivized
    Read full review
    YetiForce
    YetiForceCRM is warmly recommended for any enterprise with the need for a solid, reliable CRM system without the typical high costs attached. It is not suitable for companies without a strong IT support due to its server requirements and lack of documentation that requires experimentation to some extent. A cloud-based system would be more suitable in this scenario.
    Incentivized
    Read full review
    Pros
    LexisNexis
    • Collects contact information from incoming employees
    • Synchronizes with Outlook contacts
    • Separate interface for marketing and casual users
    Incentivized
    Read full review
    YetiForce
    • Detailed customization
    • Stability and speed
    • Customer support
    Incentivized
    Read full review
    Cons
    LexisNexis
    • The Windows app for marketing could be more wizard driven and simpler
    • Technical support documentation is lacking in up to date information
    Incentivized
    Read full review
    YetiForce
    • Lack of documentation
    • No auto updates
    • Server requirements
    Incentivized
    Read full review
    Alternatives Considered
    LexisNexis
    No answers on this topic
    YetiForce
    The two reasons we have decided towards YetiForceCRM were its price (free) and the customization options (almost unlimited). The other CRM systems come with a price tag but still have many features left out. On the other hand, YetiForceCRM gives us the option of custom modules resulting in full control of our data and workflows.
    Incentivized
    Read full review
    Return on Investment
    LexisNexis
    • I'm only in the IT department so I'm not really sure about ROI but IA does much more than our marketing department is using it for. I would think the company is paying a lot of money for something that isn't being utilized.
    Incentivized
    Read full review
    YetiForce
    • Cost savings
    • More flexibility with the number of users
    • Improved project management results
    Incentivized
    Read full review
    ScreenShots

    YetiForce CRM Screenshots

    Screenshot of DashboardScreenshot of MapScreenshot of MultiImageProduct screenshotProduct screenshotScreenshot of Notifications