What users are saying about
1 Ratings
Top Rated
287 Ratings
1 Ratings
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Score 9 out of 100
Top Rated
287 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

LimeSurvey

For a cost-effective online survey solution, LimeSurvey is excellent. While it cannot compete with high-end, expensive software like Qualtrics, it does a great job.
Tom Shulak | TrustRadius Reviewer

Qualtrics

Qualtrics is extremely well-suited for engaging with the wide user-base of your target platform. As a member of a team that provides on-site visits and 'discovery' engagements, Qualtrics helps our team come prepared for on-site visits. Furthermore, follow-up surveys enable our team to be nimble, ask the right questions, and submit additional surveys after our initial engagement. Qualtrics is a fantastic tool for engaging with both internal and external teams with the goal of understanding employee workflows, perceptions, and areas of growth. One can tailor surveys for a specific need and then share out to the client's preferred medium (desktop or mobile). This means that survey respondents will need to have both access and a small technological proficiency in order to successfully complete surveys - however, this is nearly a basic requirement for most administrative jobs today.
Joshua Melder | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

LimeSurvey
8.3
Qualtrics
8.6
Survey templates
LimeSurvey
8.0
Qualtrics
8.5
Themes
LimeSurvey
8.0
Qualtrics
8.2
Custom logo/branding
LimeSurvey
9.0
Qualtrics
9.0

Survey Content

LimeSurvey
8.7
Qualtrics
8.5
Changes to live survey
LimeSurvey
9.0
Qualtrics
8.3
Question design help
LimeSurvey
8.0
Qualtrics
8.3
Multiple question types
LimeSurvey
9.0
Qualtrics
8.8

Survey Logic

LimeSurvey
9.0
Qualtrics
7.6
Survey logic flexibility
LimeSurvey
9.0
Qualtrics
7.6

Survey Reporting & Analytics

LimeSurvey
7.0
Qualtrics
8.4
Response tracking
LimeSurvey
9.0
Qualtrics
8.8
Data export
LimeSurvey
10.0
Qualtrics
8.7
Standard reports
LimeSurvey
6.0
Qualtrics
8.0
Custom reports
LimeSurvey
6.0
Qualtrics
8.1
Analytics
LimeSurvey
4.0
Qualtrics
8.4

Survey Administration & Security

LimeSurvey
7.5
Qualtrics
8.8
Access controls
LimeSurvey
8.0
Qualtrics
8.9
Compliance
LimeSurvey
7.0
Qualtrics
8.7

Survey Distribution

LimeSurvey
8.0
Qualtrics
8.7
Vendor-offered crowdsourcing
LimeSurvey
8.0
Qualtrics
9.1
Respondent restrictions
LimeSurvey
8.0
Qualtrics
8.4

Pros

LimeSurvey

  • Ease of use.
  • Customizable.
Tom Shulak | TrustRadius Reviewer

Qualtrics

  • Qualtrics offers a wide range of question formats. This feature allows for uniquely styled questions that keep a students interest.
  • Qualtrics is very useful for sending out surveys on a particular schedule at a good time to not overload our campus IT system. The reminder feature is great in that I can set up all four reminders for the entire survey when I set up the survey.
  • I most value the immediate support when I run into a problem. A problem stops my work in its tracks. It is very important that I get the issue resolved quickly so I can get on with my work.
Katharine Mason | TrustRadius Reviewer

Cons

LimeSurvey

  • Limited email handling.
  • Some customizations are difficult.
Tom Shulak | TrustRadius Reviewer

Qualtrics

  • Qualtrics has been working to add more programs to its product line, but I am not sure yet how helpful the new lines are. It seems like they are trying to make it to where the entire company will use different platforms based on the type of feedback they need.
  • The Qualtrics insights summit is a really great way to network with all different types of researchers. I just wish they would focus more on research and less on having big-name celebrities speak.
  • Qualtrics support could use some work. It can be difficult to find help in the community. I almost always have to reach out to someone on the online chat or via email to get help.
Corinne Gibson | TrustRadius Reviewer

Likelihood to Renew

LimeSurvey

No score
No answers yet
No answers on this topic

Qualtrics

Qualtrics 9.4
Based on 41 answers
I was impressed a couple years ago when two heads of market research at Fortune 500 companies told me about them, and I've been even more impressed with the advancements I've seen in the last year. I like where the company is headed, and I look forward to using them again in a future role.
Ben Lawder | TrustRadius Reviewer

Usability

LimeSurvey

No score
No answers yet
No answers on this topic

Qualtrics

Qualtrics 8.6
Based on 10 answers
All the menus are very user friendly and intuitive. I can always find exactly what I'm looking for and can change anything I need to with ease. All the elements of the survey are adjustable with very little effort and without confusion.
Brian Harris | TrustRadius Reviewer

Support Rating

LimeSurvey

No score
No answers yet
No answers on this topic

Qualtrics

Qualtrics 10.0
Based on 11 answers
Whenever we have had an issue with trying to figure out how to do something (even though the documentation is incredibly well put together) we have asked Qualtrics support and have always received our answer nearly immediately (I think in maybe 10 times, only once did a support person need to call us back). Qualtrics support is dedicated to solving customer issues right, and in the first contact, if at all possible
D. SKye Hodges | TrustRadius Reviewer

Online Training

LimeSurvey

No score
No answers yet
No answers on this topic

Qualtrics

Qualtrics 8.0
Based on 2 answers
I still use it. It does everything you need an online survey to do. From heat mapping to complex skip logic and display logic. I use it weekly and it never disappoints
Michael Climek | TrustRadius Reviewer

Implementation Rating

LimeSurvey

No score
No answers yet
No answers on this topic

Qualtrics

Qualtrics 9.0
Based on 1 answer
I like being able to easily integrate new colleagues by simply giving them a log in user name and password
Benjamin Sider | TrustRadius Reviewer

Alternatives Considered

LimeSurvey

LimeSurvey was much cheaper than Qualtrics but certainly less powerful. From a survey standpoint, it has more capabilities than SurveyMonkey and Zoho. LimeSurvey has no reporting or analytic capabilities.
Tom Shulak | TrustRadius Reviewer

Qualtrics

I would say Qualtrics is far superior in terms of functionality and ease of use but is far inferior in terms of price. Since this technology is easily imitable, I wouldn't be surprised if there are other solutions (such as SurveyGizmo) which are more economical but offer the same solution.
Daniel Simonet | TrustRadius Reviewer

Return on Investment

LimeSurvey

  • LimeSurvey costs are extremely low.
  • Some limitations have restricted our potential business.
Tom Shulak | TrustRadius Reviewer

Qualtrics

  • It's hard to quantify the impact because of the nature of the work we do in a university. One thing I can say is that it has been a far better replacement for the technology that was previously offered through the specialized survey administration center of the university.
  • It reduces the time one needs to prepare a questionnaire, which translates to monetary savings.
Asif Mehedi | TrustRadius Reviewer

Screenshots

LimeSurvey

Pricing Details

LimeSurvey

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Qualtrics

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

LimeSurvey
9.0
Qualtrics
7.6

Likelihood to Renew

LimeSurvey
Qualtrics
9.4

Usability

LimeSurvey
Qualtrics
8.6

Reliability and Availability

LimeSurvey
Qualtrics
9.0

Performance

LimeSurvey
Qualtrics
5.5

Support Rating

LimeSurvey
Qualtrics
10.0

Online Training

LimeSurvey
Qualtrics
8.0

Implementation Rating

LimeSurvey
Qualtrics
9.0

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