What users are saying about
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This review does not include a rating.
68 Ratings
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Score 7.6 out of 100

Attribute Ratings

    Likelihood to Recommend

    Line Monitoring Software

    N/A
    0 Ratings
    6.2

    N-able N-central

    62%
    19 Ratings

    Likelihood to Renew

    Line Monitoring Software

    N/A
    0 Ratings
    9.1

    N-able N-central

    91%
    2 Ratings

    Usability

    Line Monitoring Software

    N/A
    0 Ratings
    9.1

    N-able N-central

    91%
    3 Ratings

    Support Rating

    Line Monitoring Software

    N/A
    0 Ratings
    8.7

    N-able N-central

    87%
    14 Ratings

    Implementation Rating

    Line Monitoring Software

    N/A
    0 Ratings
    8.4

    N-able N-central

    84%
    4 Ratings

    Likelihood to Recommend

    TruePath Technologies

    No answers on this topic

    N-able

    N-Central would be most appropriate in a situation where an experienced admin would like a product that is as customizable as possible. The products allows for a lot of customization, but would be less appropriate in a situation where a less experienced admin is looking for a product that requires less set up.
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    Pros

    TruePath Technologies

    No answers on this topic

    N-able

    • Remote tasks - entry-level techs can run basic tasks without physically touching a piece of equipment.
    • Remote support - remote controlling user devices is easy and saves a lot of time with having to initiate a remote session.
    • Management of devices, particularly patch management and anti-virus management - you can automatically approve and deploy patches and schedule automatic AV scans.
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    Cons

    TruePath Technologies

    No answers on this topic

    N-able

    • Expensive software
    • The support team are terrible
    • Sales team will promise the world to get you over the line
    • Subscription management is tedious
    • Old software with very little development and the support team will not provide any further information on this - no roadmap
    • Integrations galore - but none of them are effective
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    Pricing Details

    Line Monitoring Software

    Starting Price

    Editions & Modules

    Line Monitoring Software editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      N-able N-central

      Starting Price

      Editions & Modules

      N-able N-central editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        TruePath Technologies

        No answers on this topic

        N-able

        Overall we have liked our solar winds experience, however, as our company has grown to support larger enterprises, this product does not have the functionality that our teams need in order to fully support them. The lack of granularity with backups and lack of ability to support nutanix environments is slowly drawing us into the use of other tools.
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        Usability

        TruePath Technologies

        No answers on this topic

        N-able

        The user interface is fairly straight forward, with logic groupings for objects. I did not deploy this software, but am one of the daily administrators. Once you get the correct agent package (Which can be a challenge) the integration into AD is not bad. The UI could be more customized, but that may have been a design choice.
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        Support Rating

        TruePath Technologies

        No answers on this topic

        N-able

        Every time we have reached out to SolarWinds they are quick to respond, even offering support chat 24/7. Their support team is great and works with you to find solutions to issues. They have taken items we had issues with before and used those to create updates so that the issue is handled better in the future.
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        Implementation Rating

        TruePath Technologies

        No answers on this topic

        N-able

        Make sure if you your using a vm you follow the instructions for provisioning to the letter or it will be starting from square one
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        Alternatives Considered

        TruePath Technologies

        No answers on this topic

        N-able

        SolarWinds N-central is on the more unique side of tools because it can do so many things, and do most of them quite well. For patching, it is much easier to use than SCCM. In terms of monitoring, it is not great out of the box and requires tweaking to take full advantage. Since it is agent-based, any time an agent fails to check in, it means that that device is effectively no longer being managed. It can take a great deal of effort to maintain and remediate agent issues.
        It is a great tool to manage small to medium-sized environments, but would struggle to cover all the angles required in a larger enterprise setting.
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        Return on Investment

        TruePath Technologies

        No answers on this topic

        N-able

        • Reduced time to manage and support servers and endpoints.
        • Provides support dept with more accurate information to assess and resolve issues quicker and more efficiently.
        • The subscription cost associated with N-central, to our clients has a good profit margin for us.
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