LivePerson Conversation Cloud (LiveEngage) vs. Webex Engage
LivePerson Conversation Cloud (LiveEngage) vs. Webex Engage
Product | Rating | Most Used By | Product Summary | Starting Price |
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LivePerson Conversation Cloud (LiveEngage) | N/A | LivePerson headquartered in New York offers solutions for AI-guided live chat and conversational messaging, with the Conversation Cloud (formerly LiveEngage), supporting sales and service teams with answering questions across all popular messaging channels. | N/A | |
Webex Engage | N/A | From SMS, chat to messaging apps, Webex Engage (including the former IMIchat) equips agents with one interface to increase productivity and deliver the support customers expect. It supports both proactive agent and customer-initiated contact, so agents can have live conversations with customers over SMS, Live Chat, Apple Messages for Business, WhatsApp, Facebook Messenger, Twitter, and email. | N/A |
LivePerson Conversation Cloud (LiveEngage) | Webex Engage | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
LivePerson Conversation Cloud (LiveEngage) | Webex Engage | |
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Top Pros |
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Top Cons |
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LivePerson Conversation Cloud (LiveEngage) | Webex Engage | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
LivePerson Conversation Cloud (LiveEngage) | Webex Engage | |
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Likelihood to Recommend | 8.0 (14 ratings) | - (0 ratings) |
Likelihood to Renew | 10.0 (10 ratings) | - (0 ratings) |
LivePerson Conversation Cloud (LiveEngage) | Webex Engage | |
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Likelihood to Recommend | LivePerson | Cisco No answers on this topic |
Pros | LivePerson | Cisco No answers on this topic |
Cons | LivePerson | Cisco No answers on this topic |
Likelihood to Renew | LivePerson | Cisco No answers on this topic |
Alternatives Considered | LivePerson | Cisco No answers on this topic |
Return on Investment | LivePerson | Cisco No answers on this topic |
ScreenShots |