LivePerson CTI Platform (Tenfold) vs. VQ Online by VereQuest
LivePerson CTI Platform (Tenfold) vs. VQ Online by VereQuest
Product | Rating | Most Used By | Product Summary | Starting Price |
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LivePerson CTI Platform (Tenfold) | N/A | Tenfold is a computer telephony integration (CTI) platform optimized for customer support and sales enablement. All contact points and interactions with customers are automatically captured back into existing CRM software, such as business calls, emails, texts, and chats. The solution is now part of the LiveEngage since the October, 2021 acquisition. | N/A | |
VQ Online by VereQuest | N/A | VQ Online from VereQuest is design to streamline the QA process across channels and functions to maximize the insight gathered to free up valuable QA analysts’ time. It is presented as a solution for large, multi-site, multi-channel centers with internal and external QA functions who want to expand or consolidate QA results and who need a system for managing the QA process. It is additionally presented as a solution for small, single-site centers that are currently using spreadsheets or other… | N/A |
LivePerson CTI Platform (Tenfold) | VQ Online by VereQuest | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
LivePerson CTI Platform (Tenfold) | VQ Online by VereQuest | |
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Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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LivePerson CTI Platform (Tenfold) | VQ Online by VereQuest | |
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Small Businesses | CloudTalk Score 9.4 out of 10 | CloudTalk Score 9.4 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
LivePerson CTI Platform (Tenfold) | VQ Online by VereQuest | |
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Likelihood to Recommend | 9.0 (64 ratings) | - (0 ratings) |
LivePerson CTI Platform (Tenfold) | VQ Online by VereQuest | |
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Likelihood to Recommend | LivePerson | VereQuest Incorporated No answers on this topic |
Pros | LivePerson | VereQuest Incorporated No answers on this topic |
Cons | LivePerson | VereQuest Incorporated No answers on this topic |
Alternatives Considered | LivePerson | VereQuest Incorporated No answers on this topic |
Return on Investment | LivePerson | VereQuest Incorporated No answers on this topic |
ScreenShots | LivePerson CTI Platform (Tenfold) Screenshots |