What users are saying about
56 Ratings
56 Ratings
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Score 8.2 out of 100
49 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

LogMeIn Pro

Perfect for working remotely. It allows you to flip between user's computers.
If I copy from the host computer it can be pasted to a user's computer, but not vice versa, that would be useful.
Riva Schwartz | TrustRadius Reviewer

Parallels Desktop

Parallels is excellent for QA teams who need to test on a variety of operating systems, or from Mac users who need to run Windows apps in an integrated way simultaneously with their Mac apps, without a lot of performance overhead. Parallels is especially well-suited for power users who have state-of-the-art hardware running the latest version of both Parallels and Mac OS X. It is less-suited for those who cannot upgrade to the newest version of OS X or Parallels, as certain combinations of host operating system with Parallels will not work at all. It is also less-suited for those without high end hardware, and for game developers, VR developers, and others who are hoping to run PC games on a Mac at a decent frame rate. Finally, Parallels is also not suited for those who wish to run very old versions of Mac OS X like Snow Leopard (released in June 2009) which is only supported in its hard-to-find Server edition, or older than Snow Leopard, which are not supported at all.
Jonah Dempcy | TrustRadius Reviewer

Feature Rating Comparison

Remote Administration

LogMeIn Pro
8.7
Parallels Desktop
9.4
Screen sharing
LogMeIn Pro
9.9
Parallels Desktop
7.0
File transfer
LogMeIn Pro
8.7
Parallels Desktop
9.7
Instant message
LogMeIn Pro
8.1
Parallels Desktop
10.0
Secure remote access with Smart Card authentication
LogMeIn Pro
10.0
Parallels Desktop
Access to sleeping/powered-off computers
LogMeIn Pro
5.4
Parallels Desktop
10.0
Over-the-Internet remote session
LogMeIn Pro
9.9
Parallels Desktop
10.0
Initiate remote control from mobile
LogMeIn Pro
9.8
Parallels Desktop
Remote management of servers & workstations
LogMeIn Pro
9.3
Parallels Desktop
10.0
Remote Active Directory® management
LogMeIn Pro
10.0
Parallels Desktop
9.0
Centralized management dashboard
LogMeIn Pro
10.0
Parallels Desktop
7.5
Session record
LogMeIn Pro
9.7
Parallels Desktop
10.0
Annotations
LogMeIn Pro
5.1
Parallels Desktop
10.0
Monitoring and Alerts
LogMeIn Pro
7.8
Parallels Desktop
9.6
Multi-platform remote control
LogMeIn Pro
7.5
Parallels Desktop
9.4

Pros

LogMeIn Pro

  • Ease of connection. You can use their web login and connection through there. You can also install the client app and connect via it. Easy and fast.
  • Remote Control is fantastic. It scales the screens great. There is no lag in the screen refreshes.
  • Remote printing is good. You can be working on your PC at the office via LogMeIn and print to your local PC at your current location with ease.
Tresha Ivey | TrustRadius Reviewer

Parallels Desktop

  • USB device compatibility. This is ESSENTIAL when using some of the USB-connected testing hardware I often have to work with.
  • Parallels also makes it seamless to share data between the host OS and the virtual environment.
  • I spend most of my time in Parallels running Windows, but at times I do load up a Linux or Android VM for testing. I am able to switch back and forth between them or run multiples with little to no effort.
Anonymous | TrustRadius Reviewer

Cons

LogMeIn Pro

  • Pricing is very high, and is one of the reasons it got demoted at our organization.
  • Not having file transfer on the main remote screen, but having to switch back is awkward.
Hunter Bonner | TrustRadius Reviewer

Parallels Desktop

  • No update for OpenGL 3, which prevents some 3D applications from launching. The Windows-version of SketchUp is but one example.
  • Frequent (yearly) updates which don't always bring benefits (I always skip at least one version).
  • If you don't be careful, it generates 100s of useless Windows-application wrappers in macOS which sometimes take precedence in spotlight over the Mac apps I usually need to use (e.g. SketchUp, Excel, Word, Evernote...). More than once I launched Parallels instead of opening the native Mac app.
Stefan Boeykens | TrustRadius Reviewer

Likelihood to Renew

LogMeIn Pro

LogMeIn Pro 10.0
Based on 1 answer
It works great
Riva Schwartz | TrustRadius Reviewer

Parallels Desktop

No score
No answers yet
No answers on this topic

Usability

LogMeIn Pro

LogMeIn Pro 10.0
Based on 1 answer
Very easy and intuitiive
Riva Schwartz | TrustRadius Reviewer

Parallels Desktop

Parallels Desktop 8.0
Based on 1 answer
It has a good integration, including the connection of peripherals. Taking files back and forth works well and I can attach my Home drive as a network drive in Windows. There is even integration with iCloud and other macOS services. There are also a few different display modes which are useful and fleixible (coherence, windowed, full-screen with multiple screens)
Stefan Boeykens | TrustRadius Reviewer

Reliability and Availability

LogMeIn Pro

LogMeIn Pro 10.0
Based on 1 answer
Always there as long as there is an internet connection
Riva Schwartz | TrustRadius Reviewer

Parallels Desktop

No score
No answers yet
No answers on this topic

Performance

LogMeIn Pro

LogMeIn Pro 9.0
Based on 1 answer
It loads quickly,
Riva Schwartz | TrustRadius Reviewer

Parallels Desktop

No score
No answers yet
No answers on this topic

Support Rating

LogMeIn Pro

LogMeIn Pro 10.0
Based on 4 answers
My calls and e-mails to tech support have been few and far between, but those rare interactions were always pleasant and handled professionally. Most support can be accessed electronically, but when the need arises to actually speak to a human being, LogMeIn's customer service reps are clearly well-trained and knowledgeable. Another plus: there isn't the language barrier that I've experienced with other technology companies' support centers.
Anonymous | TrustRadius Reviewer

Parallels Desktop

Parallels Desktop 8.7
Based on 6 answers
We have had rare occasions to contact support about the product. Most questions were easily answered from the knowledge base. When we have had to contact support they were able to provide us with a couple of different solutions and enough resources about how to accomplish said solutions that solving the problem was easy enough.
Anonymous | TrustRadius Reviewer

Implementation Rating

LogMeIn Pro

LogMeIn Pro 10.0
Based on 1 answer
Be aware if you have dual monitors on the host, you can only view one at a time on remote, but it is easy to toggle back and forth
Riva Schwartz | TrustRadius Reviewer

Parallels Desktop

Parallels Desktop 9.0
Based on 1 answer
The only advice I can provide is think about who is using the product and build the image based on the true needs of the user.
Denise Wade | TrustRadius Reviewer

Alternatives Considered

LogMeIn Pro

ConnectWise is a much easier program to use. The end-user either types in a code or you send an email with a link to the session. A small applet is installed on their computer so you can connect. And this applet is removed when the session is over. Constant remote access capabilities are about the same since both programs allow you to install a program that runs as a service on the client system. This gives you access to that system at any time.
Rob Battaglia | TrustRadius Reviewer

Parallels Desktop

I have not used any other program to meet these needs and to be honest I didn't want to. Parallels had great reviews and from my research it would do what I needed, so there was no reason to look elsewhere. On top of that, Parallels is not overly expensive for the capability you get
nancy lauer | TrustRadius Reviewer

Scalability

LogMeIn Pro

LogMeIn Pro 5.0
Based on 1 answer
The view is a little blurry. The resolution could be better
Riva Schwartz | TrustRadius Reviewer

Parallels Desktop

No score
No answers yet
No answers on this topic

Return on Investment

LogMeIn Pro

  • Affordable financial investment for a huge return: remote user access. Much more financially accessible for a smaller company, in comparison to more traditional VPN services.
Danielle Vink | TrustRadius Reviewer

Parallels Desktop

  • Parallels has enabled us to move to MacOS for some of our roles, and those users couldn't be happier. Even though they are still using Windows under the covers, Continuity Mode abstracts that away, and users feel like they never have to leave MacOS.
  • We often don't need most of the features that Parallels offers, and so, it doesn't always feel like money well spent. Parallels would do well to consider additional price points to help justify its cost versus free alternatives.
  • Parallels struggles to justify why users should upgrade alongside the yearly MacOS upgrade. Screenshots and email integration are amongst the headlining features this year. Yawn.
Anonymous | TrustRadius Reviewer

Pricing Details

LogMeIn Pro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Parallels Desktop

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

LogMeIn Pro
9.6
Parallels Desktop
9.2

Likelihood to Renew

LogMeIn Pro
10.0
Parallels Desktop

Usability

LogMeIn Pro
10.0
Parallels Desktop
8.0

Reliability and Availability

LogMeIn Pro
10.0
Parallels Desktop

Performance

LogMeIn Pro
9.0
Parallels Desktop

Support Rating

LogMeIn Pro
10.0
Parallels Desktop
8.7

Implementation Rating

LogMeIn Pro
10.0
Parallels Desktop
9.0

Scalability

LogMeIn Pro
5.0
Parallels Desktop

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