Logz.io vs. Splunk Real User Monitoring (RUM)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Logz.io
Score 6.8 out of 10
Small Businesses (1-50 employees)
Logz.io in Boston offers their enterprise-grade log analytics application, oriented towards providing data security and eliminating the need for capacity management.
$0.84
per ingested GB 3 day of log retention
Splunk Real User Monitoring (RUM)
Score 8.6 out of 10
N/A
Splunk Infrastructure Real User Monitoring (RUM) enables monitoring of any stack, on-prem, hybrid, and multiclou
$14
per 10,000 sessions
Pricing
Logz.ioSplunk Real User Monitoring (RUM)
Editions & Modules
Log Management - Community
$0
1 day of log retention.
Log Management - Pro
$.92
per ingested GB. 7 days retention.
Distributed Tracing - Pro
$5
Per million spans.
Infrastructure Monitoring - Pro
$12
per month per 1000 time-series metrics.
Log Management - Enterprise
Custom
Cloud SIEM - Enterprise
from $1.49
per ingested GB. Price includes Logz.io Log Management
No answers on this topic
Offerings
Pricing Offerings
Logz.ioSplunk Real User Monitoring (RUM)
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Logz.ioSplunk Real User Monitoring (RUM)
Top Pros
Top Cons
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Logz.ioSplunk Real User Monitoring (RUM)
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User Ratings
Logz.ioSplunk Real User Monitoring (RUM)
Likelihood to Recommend
7.5
(7 ratings)
8.7
(9 ratings)
Usability
9.0
(2 ratings)
-
(0 ratings)
Support Rating
8.1
(2 ratings)
-
(0 ratings)
User Testimonials
Logz.ioSplunk Real User Monitoring (RUM)
Likelihood to Recommend
Logz.io
Logz.io is an effective solution if your alerting needs are fairly straightforward and you don't need long-term retention of logs with easy access. If being able to maintain easy access to logs longer than this is necessary, another solution might be better. If you need a high degree of precision with alerting triggers and the ability to suppress alerts, you will need to combine Logz.io with an integration to get this or you might consider a different solution.
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Splunk
Splunk RUM was really helpful in identifying brute force attacks as we used Splunk query language and were able to identify how many failed login attempts were made from which country and blacklisted those IP's. Since Splunk entirely depends on Splunk query language, if there are no logs or you delete the logs you can't perform analysis, as there is no stream of live data and also it depends on how frequently your data can be indexed.
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Pros
Logz.io
  • Well documented and easy to set up.
  • Their alerting mechanism is really great especially when it comes to application monitoring.
  • Our data analysis in Kibana is made easy with the solution for Logz.io.
  • The issue checking and fixing is escalated quickly and is reported in time.
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Splunk
  • End-to-end visibility enables me to see each transaction from start to finish thereby making it easy to know where exactly an anomaly is coming from.
  • They have a really kind and helpful customer support.
  • Application monitoring.
  • End user performance metrics.
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Cons
Logz.io
  • Its price can be very high, so you should have good control of it to avoid exaggerated figures.
  • Some functions can be confusing.
  • It has limits to create subaccounts, which is a big problem for large companies.
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Splunk
  • The setting baseline for AI-driven troubleshooting requires more documentation to implement.
  • Room for integration with open sourced or inhouse monitoring tools.
  • Required more flexibility on setting up mobile OS performance metrics.
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Usability
Logz.io
I initially struggled trying to ensure the correct data was returned in the Kibana search, but I found it overall easy to use. Some of the UI is not as seamless as I'd expect, like changing the environment completely resets your search criteria and filters, which is annoying since it's a common use case to search something in multiple environments
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Splunk
No answers on this topic
Support Rating
Logz.io
Their support team is the best in the world! They supported us in most of the critical times and helped to resolve the issue in real time. Also their email support is well maintained and never a mail is missed unanswered. Kudos to the support team of logz.io for maintaining professionalism.
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Splunk
No answers on this topic
Alternatives Considered
Logz.io
Logz.io is more affordable, less work to maintain, and has more features. It was an easy choice. After my last team had to manage their own ELK stack, this was a no brainer. It helps us be focused on our core competencies.
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Splunk
Splunk Real User Monitoring (RUM) has a much better artificial intelligence engine. It also has a much better and more intuitive user interface. Splunk RUM also allows end-to-end visibility into the front and the backend. Technical support and customer service are also much better than Goliath. Query performance is faster than Goliath.
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Return on Investment
Logz.io
  • Be capable to efficiently identify problems
  • Efficiently investigate issues and find the root cause
  • Be able to improve the logging of services and products
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Splunk
  • Splunk is a single platform to perform all your analysis from front end to backend and all services.
  • Splunk licensing is quite costly.
  • Splunk is an excellent tool for data engineering and cyber security purpose.
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