Likelihood to Recommend I would highly recommend CrowdStrike Falcon to any organization serious about bolstering its cybersecurity defenses. The platform's effectiveness in threat detection, proactive mitigation, and scalability make it a valuable asset in today's ever-evolving threat landscape. Despite some learning curves and integration challenges, the return on investment and the overall security enhancement justify its strong recommendation.
Read full review Lookout is excellent for mobile device security. I'd recommend it to anyone looking for a simple solution to guarantee peace of mind when keeping mobile devices secure. It's also excellent for finding a device that's been lost remotely, including an excellent feature for enabling audio on a device when it was put in silent mode locally. The web UI is easy to use and allows for powerful functionality through a simple interface. Lastly, it is an excellent secondary backup solution. I'd recommend having other potential backup solutions as well in case this premium feature ever expires and you aren't sure whether you have a most recent contact backup within Lookout.
Read full review Pros The Log analysis is very detailed and easy to use. Prevent and block all type of malwares. Great threat intelligence which is very up-to-date with the recent cyber attacks very user friendly in access and management Automated feature of detecting, taking action and closing incidents using fusion workflow. Read full review It emits alerts before any vulnerability found, thus avoiding damages. It has a very simple interface so it is easy to use. It allows the protection against vulnerabilities as well as the backup of information and search before the loss of the mobile or theft. It runs in the background so it does not interrupt any activity. Its access is very flexible since only the internet is required to access through the application or web. Read full review Cons Sometimes updates to sensor versions fail, which requires manual intervention by internal staff members The variety of different administrative privilege levels is vast and sometimes confusing Proactive notifications confirming the health of the environment would be great instead of just reporting on potential issues Read full review They're the global, mobile cyber experts we trust. They're ahead of the curve already. All I could suggest is, keep going in that direction. Perhaps, send out an occasional , brief update on global trends that business executives should be aware of, even when Lookout is already on it. Keep it brief, with a case study where a proactive action was taken and an event was avoided. Those would be shared enterprise-wide. More PR about your proactive actions would be educational for us all. NO FUD, will ever work, but seeing that there are actions we can take, even to the newest of threats will be very effective. Read full review Likelihood to Renew Crowdstrike has a large suite of tools built for helping the engineers triage and respond to security event whenever identified. The ability to customize the security policies and implement more granular policies to different devices based on the functionality is unmatched. Crowdstrike provides so much of ability in a decent budget which ascertains the value for money or ROI.
Read full review Usability I think it is a complete and very trustful XDR platform, with very few False Positives. It is very well supported by highly skilled professionals on all levels: from pre-sales engineers, Customer Account Managers and support engineers.
Read full review I have never had any issue using the application since the UI and settings are laid out in an easy to follow way.
Read full review Support Rating Support is generally pretty fast and gets right to the issue. We haven't had to use them much, fortunately, but the issues and questions we've had are usually answered quickly. The customer success manager/account manager you're assigned will also follow up with you on a regular cadence to ensure you're getting the most out of the subscription. There's not a whole lot of room to improve, other than the general confusion about what is/what is not covered in custom packages you're subscribed to. The initial purchase took much longer because of a package name changes and realignments of different modules into those packages.
Read full review In-Person Training There is limited amount of learning that can be completed in an in-person training available. In my opinion, the self-paced learning provided by Falcon portal is more useful over in-person training. The support from Falcon is great and useful to overcome difficulties, if any.
Read full review Online Training The training provided by Crowdstrike Falcon is complete in terms of the depth of technical knowledge and teaches the users about going through with the platform. There are lots of jargons for different tools that Crowdstrike Falcon has and this training teaches them all which helps in managing the platform better. Plus, the regular knowledge checks are also very helpful for the end user.
Read full review Alternatives Considered CrowdStrike Falcon's cloud-native architecture gives it an edge in terms of scalability, ease of deployment, and real-time threat intelligence updates. The user interface of Falcon is intuitive and offers clear visibility into our organization's threat landscape. Our team felt more comfortable navigating Falcon's dashboard. CrowdStrike Falcon's API and integration capabilities meant we could easily incorporate it into our existing tech stack, enhancing our other tools. Falcon's seemed more flexible for our specific needs.
Read full review Lookout was chosen by T-Mobile, Sprint, and AT&T which many employees have chosen as their mobile network provider. From that standpoint, it made it a simple decision. Its cloud based technology gives insight across almost all mobile code in the world. Lookout identifies connections that would otherwise go unseen without deep investigation. It helps prevent cybercriminals from sneaking into mobile devices and that's the key component for any mobile security solution.
MobileIron and other competitor solutions have a similar offering, but based on network provider support I haven't need to look into the competition extensively.
Read full review Return on Investment Centralized resource management means we need less tools to do the same job. EDR data is massive and has to be factored into the overall cost of the product. You are exponentially punished for more devices. CS has allowed larger coverage over devices and has discovered massive pockets of no protections. Read full review Security is often hard to translate into ROI terms. However, having an option to locate a device does mitigate a possible large expense in fines or other issues with loss of data. Minimal cost/support needs, does not significantly impact support staff. So can add support without additional costs. Read full review ScreenShots