What users are saying about
25 Ratings
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Score 8.6 out of 100
4 Ratings
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Score 6.9 out of 100

Likelihood to Recommend

Mailchimp Transactional Email (Mandrill)

Any system that requires transactional email message functionality as an external service. The benefits of a well managed and vetted server to maintain reputation as well as being reliability is well worth the effort needed to integrate towards the API specs
Darren Douglas Lee | TrustRadius Reviewer

MailUp

Great for marketing teams looking to quickly deploy emails without the need for HTML coding.
Tory Reiff | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Mailchimp Transactional Email (Mandrill)
MailUp
9.5
WYSIWYG email editor
Mailchimp Transactional Email (Mandrill)
MailUp
10.0
Dynamic content
Mailchimp Transactional Email (Mandrill)
MailUp
10.0
Ability to test dynamic content
Mailchimp Transactional Email (Mandrill)
MailUp
8.0
Mobile optimization
Mailchimp Transactional Email (Mandrill)
MailUp
10.0

Pros

Mailchimp Transactional Email (Mandrill)

  • Mandrill is extremely reliable. We switched from using a platform that was very hit-or-miss, but we never had a single deliverability issue with Mandrill's transactional API. Every email was sent reliably and quickly.
  • Mandrill's reporting and debugging features made it easy to ensure that all our messages were getting delivered to the right place in a timely manner. In fact, Mandrill's tools were so robust that we used it as an end-around way of debugging another failing service we were using.
  • Mandrill is a very affordable add-on to an existing MailChimp account. Adding an extra layer of reliability was a no-brainer, and made the cost essentially negligible to our organization.
Josh Holloway | TrustRadius Reviewer

MailUp

  • Email marketing creation
  • Email design
  • HTML template creation
Tory Reiff | TrustRadius Reviewer

Cons

Mailchimp Transactional Email (Mandrill)

  • The rate-limit system can be troubling. If you are switching providers and already have a large e-mail volume, you're going to want to transition slowly. The per-hour send limits are initially very low, and if you have any deliverability or complaint hiccups, they will plummet quickly. The Mandrill support staff is very helpful in this area - they will not (and claim that they can not) manipulate send limits for any account at any time for any reason.
  • Billing is combined in with a paid MailChimp subscription, which didn't used to be the case.
  • No free tier.
Jim Rubenstein | TrustRadius Reviewer

MailUp

  • Alt tag styling within the editor
Tory Reiff | TrustRadius Reviewer

Usability

Mailchimp Transactional Email (Mandrill)

Mailchimp Transactional Email (Mandrill) 8.0
Based on 1 answer
Mailchimp does a good job of documenting the service
Micah Jones | TrustRadius Reviewer

MailUp

No score
No answers yet
No answers on this topic

Support Rating

Mailchimp Transactional Email (Mandrill)

Mailchimp Transactional Email (Mandrill) 7.0
Based on 4 answers
I haven't personally reached out to their support team, but the feedback I've heard from our tech support and engineering teams have been that their response to questions has often been they either are unsure or that Mandrill is what it is. For example, when our customers weren't able to see opens and clicks for all emails sent, and we reached out to their support, the response was it is what it is, and they'll send a notification to our app if they can.
Jared DeLong | TrustRadius Reviewer

MailUp

No score
No answers yet
No answers on this topic

Alternatives Considered

Mailchimp Transactional Email (Mandrill)

So we actually work with clients across all of the platforms listed above, but Mandrill has a huge ease of use bonus in its favor, especially when working with clients who are setting up a Cart Recovery style marketing campaign for the first time or are looking for a bit of a fire-and-forget setup. With more sophisticated clients (on the scale of global ecommerce companies), who have a larger subscriber/customer base and in-house design teams, we find that Mandrill usually isn't enough
Anonymous | TrustRadius Reviewer

MailUp

Mailup has hands down the best editor for creating responsive emails, I've tried almost everything out there and this is the best, I recommend this to colleagues all the time!
Tory Reiff | TrustRadius Reviewer

Return on Investment

Mailchimp Transactional Email (Mandrill)

  • It helped us to grow our customer database substantially in the last quarter.
  • Last week we reached 62% customer engagement in our campaign. This is very good customer engagement for our projects.
  • In the last quarter we achieved our target by 135%.
Anonymous | TrustRadius Reviewer

MailUp

  • Faster email development
  • More team members able to contribute to the email development process
  • Better templates
Tory Reiff | TrustRadius Reviewer

Screenshots

Pricing Details

Mailchimp Transactional Email (Mandrill)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

MailUp

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Mailchimp Transactional Email (Mandrill)
8.1
MailUp
10.0

Usability

Mailchimp Transactional Email (Mandrill)
8.0
MailUp

Support Rating

Mailchimp Transactional Email (Mandrill)
7.0
MailUp

Add comparison