What users are saying about
9 Ratings
2 Ratings
9 Ratings
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Score 7.2 out of 100
2 Ratings
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Score 1 out of 100

Likelihood to Recommend

Makesbridge

Makesbridge is great for email marketing and Salesforce integration. It is great for a startup or large company. Support is terrific. You can't go wrong with the service.
Michelle Rogers | TrustRadius Reviewer

Visual IQ

Would be suited for simpler products with 1-2 KPIs, online-only, web-only, etc. Not suited for multiple KPIs that interact with customers through many tools, offline and online, and with both web and native apps.
Jacob Landsman | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Makesbridge
7.7
Visual IQ
WYSIWYG email editor
Makesbridge
6.9
Visual IQ
Dynamic content
Makesbridge
8.0
Visual IQ
Ability to test dynamic content
Makesbridge
8.0
Visual IQ
Landing pages
Makesbridge
7.0
Visual IQ
A/B testing
Makesbridge
8.4
Visual IQ
Mobile optimization
Makesbridge
7.9
Visual IQ
Email deliverability reporting
Makesbridge
8.2
Visual IQ
List management
Makesbridge
7.2
Visual IQ
Triggered drip sequences
Makesbridge
8.2
Visual IQ

Lead Management

Makesbridge
8.1
Visual IQ
Lead nurturing
Makesbridge
8.2
Visual IQ
Lead scoring and grading
Makesbridge
7.6
Visual IQ
Data quality management
Makesbridge
8.2
Visual IQ
Automated sales alerts and tasks
Makesbridge
8.2
Visual IQ

Campaign Management

Makesbridge
8.1
Visual IQ
Calendaring
Makesbridge
7.7
Visual IQ
Event/webinar marketing
Makesbridge
8.4
Visual IQ

Social Media Marketing

Makesbridge
8.8
Visual IQ
Social sharing and campaigns
Makesbridge
8.5
Visual IQ
Social profile integration
Makesbridge
9.1
Visual IQ

Reporting & Analytics

Makesbridge
8.0
Visual IQ
Dashboards
Makesbridge
7.6
Visual IQ
Standard reports
Makesbridge
8.4
Visual IQ
Custom reports
Makesbridge
8.1
Visual IQ

Platform & Infrastructure

Makesbridge
7.6
Visual IQ
API
Makesbridge
7.1
Visual IQ
Role-based workflow & approvals
Makesbridge
8.1
Visual IQ
Customizability
Makesbridge
7.2
Visual IQ
Integration with Salesforce.com
Makesbridge
8.2
Visual IQ

Pros

Makesbridge

  • Makesbridge had the highest reviews in customer service on the Salesforce app exchange. This was the major reason that I chose them. Some of the implementation was over my head, but this was not a problem since they were always available to help with any issues that came up.
  • The team has even taken suggestions and implemented them quickly when I voiced a need for a particular Salesforce integration. Makesbridge has been a fantastic addition to my company.
Bryan Barnes | TrustRadius Reviewer

Visual IQ

  • Access to FB impressions.
  • TapAd device graph for stitching device ids to web cookies.
Jacob Landsman | TrustRadius Reviewer

Cons

Makesbridge

  • I would like for users to be able to see campaigns and templates created by other non-admin users. I'd like the option as the sysadmin to select which parts of the application should be open to all users, and which I'd like to gate. (Permissions, if you will).
  • Configuration of training materials. The content is great, I just have had difficulty locating the specific article that would be most relevant to the situation. I'd love step-by-step guides for campaign creation, etc.
Julie Bylow | TrustRadius Reviewer

Visual IQ

  • Missing timestamps of the touch points in the output (instead, they repeat the conversion timestamp for all touch points that preceded the conversion).
  • Inflated clicks.
  • No connectors to import cost from media partners.
Jacob Landsman | TrustRadius Reviewer

Likelihood to Renew

Makesbridge

Makesbridge 9.1
Based on 2 answers
Great product, exceptional support. I'm going to be honest and say that I was apprehensive that the Makesbridge team was actually as wonderful as the app exchange reviews claim...How often does that actually happen?! But now, I can honestly say that the glowing reviews are spot-on, and my only concern is that they do not do justice in describing the product, support and service Makesbridge provides.
Julie Bylow | TrustRadius Reviewer

Visual IQ

No score
No answers yet
No answers on this topic

Usability

Makesbridge

Makesbridge 8.8
Based on 2 answers
I'm not an IT guru. The layout and workflows make sense, and I appreciate not having to involve a developer for every change I'd like to make.
Julie Bylow | TrustRadius Reviewer

Visual IQ

No score
No answers yet
No answers on this topic

Reliability and Availability

Makesbridge

Makesbridge 9.1
Based on 2 answers
Their tech support staff is the BEST I have worked with!
Anonymous | TrustRadius Reviewer

Visual IQ

No score
No answers yet
No answers on this topic

Performance

Makesbridge

Makesbridge 9.1
Based on 1 answer
Best tech support in the software industry.
Anonymous | TrustRadius Reviewer

Visual IQ

No score
No answers yet
No answers on this topic

Support Rating

Makesbridge

Makesbridge 8.2
Based on 2 answers
While their phone/chat support is outstanding, I wish there was more documentation and how-to information available online. There are many features that I have not used because I don't understand how to use them as well as I should
Anonymous | TrustRadius Reviewer

Visual IQ

No score
No answers yet
No answers on this topic

Alternatives Considered

Makesbridge

Makesbridge was easier to use and has a much better help desk. We were originally impressed with sales and then the technical side. At one point we handled e-mails with an internal program, what a headache, especially the list management.
Warren Wear | TrustRadius Reviewer

Visual IQ

VisualIQ is 1 of 2 partners only that have access to FB impressions.
Jacob Landsman | TrustRadius Reviewer

Return on Investment

Makesbridge

  • Good customer service and allows us to use our leads without much restriction.
  • Price still considered quite high for a very small business like us.
Cymon Tan | TrustRadius Reviewer

Visual IQ

  • We’ve been implementing for a year now and still not using the tool cross-functionally so probably $0 ROI at this point.
Jacob Landsman | TrustRadius Reviewer

Screenshots

Pricing Details

Makesbridge

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Makesbridge Editions & Modules

Edition
Pay As You Go1
Mini$292
SMB$752
MKS PRO$1503
Enterprise$5004
Engage$1,5005
  1. Custom Pricing
  2. per month (1 account)
  3. per month (5 accounts)
  4. per month (10 accounts)
  5. per month (25 accounts)
Additional Pricing Details
Makesbridge offers a range of pricing plans and packages to comfortably accommodate any combinate of needs and budget. Pay As You Go plans are just that - companies only pay for what they use in a given month. Alternative packages - PRO, Enterprise and Engage - are for companies with consistent use patterns and willingness to pay a minimum monthly fee. In all cases there is no long term obligation; 30 days notice is all that's required to cancel a PRO, Enterprise or Engage.

Visual IQ

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Visual IQ Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Makesbridge
8.2
Visual IQ
1.0

Likelihood to Renew

Makesbridge
9.1
Visual IQ

Usability

Makesbridge
8.8
Visual IQ

Reliability and Availability

Makesbridge
9.1
Visual IQ

Performance

Makesbridge
9.1
Visual IQ

Support Rating

Makesbridge
8.2
Visual IQ

Online Training

Makesbridge
5.5
Visual IQ

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