18 Ratings
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Score 9 out of 100
127 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Malwarebytes Endpoint Protection

It's well suited to most environments, however, it has some compatibility issues if you need to deploy it to older operating systems that are out of support (which is understandable of course). If you work in an environment where you have older OS's in the business, the client may not be able to be installed remotely, or at all (depending on the OS). However, if the product supports the OS's you run, it's a very good product to invest in for peace of mind. I was also able to run it on the servers with no impact on their performance
Anonymous | TrustRadius Reviewer

Norton Small Business

For a small or mid-sized firm with distributed computing requirements like ours, Symantec Norton is well suited. It is an ideal solution as it is easy-to-use and the pricing is the right fit on account of geographical customisation. Small businesses, especially, realise the value of endpoint protection only when they encounter serious issues, therefore their product becomes well suited for those who may dither because of the lack of clarity and poor pricing structure of other options. However, the most important feature still remains its effectiveness, which makes it the most optimal option at the right price
Prasar Sharma | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

Malwarebytes Endpoint Protection
9.4
Norton Small Business
Anti-Exploit Technology
Malwarebytes Endpoint Protection
9.3
Norton Small Business
Endpoint Detection and Response (EDR)
Malwarebytes Endpoint Protection
9.8
Norton Small Business
Centralized Management
Malwarebytes Endpoint Protection
8.6
Norton Small Business
Hybrid Deployment Support
Malwarebytes Endpoint Protection
9.0
Norton Small Business
Infection Remediation
Malwarebytes Endpoint Protection
9.3
Norton Small Business
Vulnerability Management
Malwarebytes Endpoint Protection
9.5
Norton Small Business
Malware Detection
Malwarebytes Endpoint Protection
10.0
Norton Small Business

Pros

Malwarebytes Endpoint Protection

  • The initial setup with Malwarebytes Endpoint Protection is speedy and straightforward since you do not have to dedicate a server for the management side of it - it is cloud-based!
  • Reporting of malicious items is a breeze from the management web portal. I can quickly review items from my cell phone as I walk through the office, from home or wherever I am and need to check on these items. Other systems require you to VPN to your office, open software, log in, and start reviewing. But being cloud-based makes this so much simpler!
John Fester | TrustRadius Reviewer

Norton Small Business

  • Effective Outcomes
  • Transparent & Customised Pricing
  • Ease of Use
Prasar Sharma | TrustRadius Reviewer

Cons

Malwarebytes Endpoint Protection

  • Premise based management tool no longer the focus of development in favor of new cloud based protection.
  • Can't migrate to cloud based protection easily and requires different licensing.
  • They released a definition package last year that caused all systems that received it to block all network access, inbound and outbound. The repair process was manual and took 15 minutes per machine to fix. The only way to learn about it was from their website and it was not easy to determine that Malwarebytes was the cause.
  • Management tool does not auto-update client programs. You need to either perform a push update or update your GPO program deployment for the new package.
  • Email alerts about clients only come in after the workstation has sent an update to the management server. The management server is not accessible over the internet, so reports from remote users can take days after the incident.
  • The anti-exploit module does not like any JAVA programs. Barracuda JAVA VPN and Supermicro SuperDoctor get blocked. There is no exception list, so you have to disable protection.
  • You can not make exclusions for programs you need protection to be disabled for.
  • Some programs can be disabled by end users.
  • No notification process to inform you of new updates for end user applications or the management system.
John Delaney | TrustRadius Reviewer

Norton Small Business

  • Confusing Workflow at Renewal
  • Fixed Bundle Sizes may be an issue for Smaller Businesses with in-the-middle requirements
  • Easier Installation
Prasar Sharma | TrustRadius Reviewer

Support Rating

Malwarebytes Endpoint Protection

Malwarebytes Endpoint Protection 10.0
Based on 3 answers
We have used their support several times and it is always fast, professional and their staff is eager to help.
Anonymous | TrustRadius Reviewer

Norton Small Business

No score
No answers yet
No answers on this topic

Alternatives Considered

Malwarebytes Endpoint Protection

It provides excellent cover in terms of ransomware, and when running various testing tools to see the effectiveness, it scored much more highly than our existing product. It also has excellent recovery options, with the roll back feature. I selected it because of the experience I'd had in the past with the free tool, which is always the first choice we go to when we've had an infection on a machine that our AV has been unable to remove
Anonymous | TrustRadius Reviewer

Norton Small Business

We did not actively consider any other software. Overall we did do a basic understanding of a pricing & features and found that the offerings from Symantec were better than others even prima facie. At the current time for an organisation such as ours we do not believe that there is any other option worth active consideration
Prasar Sharma | TrustRadius Reviewer

Return on Investment

Malwarebytes Endpoint Protection

  • Malwarebytes Endpoint Protection has had a HUGE positive impact on our ROI as we eliminated the need for an entire server, CALs & other licenses as well.
  • We are saving a lot of time on the management side of Malwarebytes Endpoint Protection as compared to others as it is cloud based and we are able to manage it from everywhere and not just one server. This has improved our performance and reduced expenses as well.
John Fester | TrustRadius Reviewer

Norton Small Business

  • Data Protection is ensured which ensures positive focus from all team members on their work which certain results in improved productivity at the individual level of 2-4% that consequently improves organisational productivity.
  • Our cost of external inputs for data security issues is NIL therefore obviously reducing the bottomline by 1-2% which would be the average cost incurred by organisations of our size in general. Of course an event maybe costlier, but I am sticking to averages since we have had no events.
  • Overall, we feel that the cost of security software is also lower on account of optimised pricing by Symantec. While the expense in this segment is a fraction of total IT costs, and therefore tangible savings are also fractional. However, So, since the value of outcomes (lack of security related negative events) is much higher, intangible benefits are even higher.
Prasar Sharma | TrustRadius Reviewer

Pricing Details

Malwarebytes Endpoint Protection

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Norton Small Business

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Malwarebytes Endpoint Protection
9.0
Norton Small Business
9.0

Support Rating

Malwarebytes Endpoint Protection
10.0
Norton Small Business

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