What users are saying about
11 Ratings
33 Ratings
11 Ratings
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Score 8.3 out of 100
33 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Mattermost

Software developers are big enthusiasts of a ChatOps software, such as Mattermost, as it allows for direct collaboration without unnecessarily relying on email to get projects done. That goes for any teams that require collaboration. Some scenarios where Mattermost may not work as well would be teams that are in different geographic locations, such as teammates in India. Due to the time difference, collaboration would be harder, and an application like Mattermost may not have that much benefit.
Anonymous | TrustRadius Reviewer

MindMeister

MindMeister is ideally suited for building mind maps, site maps, or similar types of data maps in the cloud without needing to install extra software. I find that it isn't quite as ideal for other types of diagrams (ERDs, flowcharts, etc) as some other tools, though it definitely can handle those things as well.
Ben McClure | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Mattermost
6.9
MindMeister
Task Management
Mattermost
7.0
MindMeister
Gantt Charts
Mattermost
6.0
MindMeister
Scheduling
Mattermost
7.0
MindMeister
Workflow Automation
Mattermost
5.0
MindMeister
Mobile Access
Mattermost
8.5
MindMeister
Search
Mattermost
7.8
MindMeister

Communication

Mattermost
8.0
MindMeister
Chat
Mattermost
9.7
MindMeister
Notifications
Mattermost
8.7
MindMeister
Discussions
Mattermost
9.3
MindMeister
Surveys
Mattermost
7.0
MindMeister
Internal knowledgebase
Mattermost
6.0
MindMeister
Integrates with Gmail and Google Hangouts
Mattermost
7.0
MindMeister

File Sharing & Management

Mattermost
7.3
MindMeister
Versioning
Mattermost
8.0
MindMeister
Video files
Mattermost
6.4
MindMeister
Audio files
Mattermost
6.7
MindMeister
Document collaboration
Mattermost
8.6
MindMeister
Access control
Mattermost
7.6
MindMeister
Advanced security features
Mattermost
7.0
MindMeister
Integrates with Google Drive
Mattermost
8.0
MindMeister
Device sync
Mattermost
6.0
MindMeister

Pros

Mattermost

  • It's open-source! So our devs could adequate the tool to our necessities.
  • It works particularly well in every navigator.
  • It also works well in mobile phones, even when you choose not to install the mobile app (this is a BIG plus).
María Lucía Santagata | TrustRadius Reviewer

MindMeister

  • The UI is well laid out and easy to use. The workflow makes perfect sense and makes creating tasks a breeze.
  • The collaboration features make brainstorming not only easy but fun! Everyone enjoys using the tool, which was not the case with other collaboration software we used.
  • I love being able to get all of my thoughts and ideas on the screen to see them and then be able to connect them in a logical way.
Gary Shouldis | TrustRadius Reviewer

Cons

Mattermost

  • UI glitches were frequent occurrences
  • Base pricing is competitive with Slack, but enterprise features come at a hefty price
  • Webhooks are cumbersome to set up compared to Slack
Anonymous | TrustRadius Reviewer

MindMeister

  • I wish collaborators could add comments without having to be given editor privileges. A "Reviewer" role would be helpful.
  • I would like to be able to toggle note visibility on and off. If there is a way to do it now, I haven't found it. As it is, I have to hover or use the sidebar to see notes.
  • Two or three times I have seen my nodes spontaneously reverse order in a big map (over their recommended limit). Even so, they are working on tracking the issue down.
Chip Nowacek | TrustRadius Reviewer

Usability

Mattermost

Mattermost 7.3
Based on 3 answers
It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
María Lucía Santagata | TrustRadius Reviewer

MindMeister

No score
No answers yet
No answers on this topic

Support Rating

Mattermost

Mattermost 7.8
Based on 7 answers
Direct support is only available for the paid version, but there is a very active community that provides a considerable amount of information.
Anonymous | TrustRadius Reviewer

MindMeister

MindMeister 10.0
Based on 2 answers
Never had an issue with customer support, though we never really needed anything major as far as technical help. I do not believe they offer 24 hour customer support but we don't need it as MindMeister is not the type of tool we need need 24 hour a day support for. Overall, very happy with the level of support.
Gary Shouldis | TrustRadius Reviewer

Alternatives Considered

Mattermost

Slack is excellent and has many of the same features as Mattermost. However, the cost if you have a larger group can be prohibitive. Mattermost is a better ROI per user, in our opinion. It also allows us to host it ourselves, which is more desirable for management by our MIS department.
Angela Goldsmith, PMP | TrustRadius Reviewer

MindMeister

I have also used LucidChart and Google Draw to create mind maps and concept maps in the past. I think that MindMeister is by far the cleanest and most user friendly of the three. Google Draw does not have anywhere near the same functionality. LucidChart tends to be clunky and the options to create your map are not always clear and intuitive.
Sarah Ciras Rousseau | TrustRadius Reviewer

Return on Investment

Mattermost

  • Install, deploy and forget, as the setup was very easy
  • Mattermost has neither had a positive nor negative impact on business objectives
Jaideep Tibrewala | TrustRadius Reviewer

MindMeister

  • The most positive result of using MindMeister is a visualization of each step in work and connections between different nodes(ideas, steps).
  • This greatly simplifies the work, especially collaborative work, since it is easier to show it once than to explain things many times.
  • Negative impact: lack of offline desktop version.
Miroslav Bobryshev | TrustRadius Reviewer

Screenshots

Pricing Details

Mattermost

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mattermost Editions & Modules

Additional Pricing Details

MindMeister

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

MindMeister Editions & Modules

Edition
Personal4.991
Pro8.251
Business12.491
  1. per user per month
Additional Pricing Details
MindMeister offers 6-monthly and yearly subscriptions. Discounts for educational users and non-profit organizations are also available.

Rating Summary

Likelihood to Recommend

Mattermost
8.4
MindMeister
8.6

Usability

Mattermost
7.3
MindMeister

Support Rating

Mattermost
7.8
MindMeister
10.0

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