MaxContact vs. Twilio
MaxContact vs. Twilio
Product | Rating | Most Used By | Product Summary | Starting Price |
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MaxContact | Small Businesses (1-50 employees) | MaxContact is a Contact Centre Software Company who boasts Feature Rich, Cost Effective Solutions, with a support ethos that complements their solution, a robust platform and continuous development strategy that aims to protect client investments. | N/A | |
Twilio | N/A | Twilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp. | $0 per min per participant |
MaxContact | Twilio | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | Optional | Optional | ||||||||||||||
Additional Details | — | 1. Pay-as-you-go pricing: Simple usage-based pricing means you don’t get locked into big contracts. 2. Volume discounts: Discounts trigger as your usage grows, so you always get a fair price. 3. Start building today with free trial credit and full API access. | ||||||||||||||
More Pricing Information |
MaxContact | Twilio | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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MaxContact | Twilio | |
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Small Businesses | CloudTalk Score 9.4 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Conversica Score 9.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
MaxContact | Twilio | |
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Likelihood to Recommend | - (0 ratings) | 6.5 (72 ratings) |
Likelihood to Renew | - (0 ratings) | 8.0 (5 ratings) |
Usability | - (0 ratings) | 9.5 (10 ratings) |
Performance | - (0 ratings) | 7.1 (17 ratings) |
Support Rating | - (0 ratings) | 5.6 (16 ratings) |
Implementation Rating | - (0 ratings) | 9.5 (2 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 10.0 (1 ratings) |
Professional Services | - (0 ratings) | 10.0 (1 ratings) |
MaxContact | Twilio | |
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Likelihood to Recommend | MaxContact No answers on this topic | Twilio |
Pros | MaxContact No answers on this topic | Twilio |
Cons | MaxContact No answers on this topic | Twilio |
Likelihood to Renew | MaxContact No answers on this topic | Twilio |
Usability | MaxContact No answers on this topic | Twilio |
Performance | MaxContact No answers on this topic | Twilio |
Support Rating | MaxContact No answers on this topic | Twilio |
Implementation Rating | MaxContact No answers on this topic | Twilio |
Alternatives Considered | MaxContact No answers on this topic | Twilio |
Contract Terms and Pricing Model | MaxContact No answers on this topic | Twilio |
Return on Investment | MaxContact No answers on this topic | Twilio |
ScreenShots | Twilio Screenshots |